Charter

Pros: tv capabilities
Cons: high prices, bad service, greed and lack of concern for their consumers

I, like many others, have no choice of cable companies in my area. When Charter took over the cable service in the DFW area within the last three or so years, rates jumped, and service went down. I can not get the Discovery Channel or Fox channel clear...

Pros: none
Cons: poor reception, too expensive, poor customer service

My cable company was recently taken over by Charter and I have many of the same complaints as others. I get VERY poor reception for my $46.00+ per month. When I call to complain, the problem channels are fixed for a few days then they revert back to the...

Pros: NONE
Cons: poor service

Like many other reviewers, I have Charter Cable because I have not had a choice. But now that Dish Network is in the process of providing local programming to our area, I will promptly be buying a dish.
I, too have suffered through the weekly loss...

Pros: Television is entertaining, they are better than regular TV, "installation" guy was early
Cons: Clueless billing department, customer service difficult to get a hold of

Charter has got to be the worst company I have ever dealt with. I ordered Charter on my military base. All units on base are already hooked up. All the installation guy does is deliver the box and flip a switch in the control room of the building yet ...

Pros: On time appointments, No holding time to reach customer service in my area.
Cons: 58% of programming is analog, Snowy analog reception is bad,Expensive, Not enough digital channels.

At first when I heard that charter was going to offer digital cable in my area I was excited. I said to myself at last digital cable no more bad reception or snowy pictures all crisp, clear, beautiful digital clarity like the ad claims. So I ordered the...

Pros: Boring On-Hold Music
Cons: EVERYTHING!

In early November of 2000, I received a notice from Charter that they brought both digital cable and broad band internet connection to our area. After about 10 tries, I finally got someone on the phone who told me that I'd have to wait 2 months to get...

Pros: .¤Ì¤Ì
Cons: .

If you never ever have bad service before then call charter communications(Brazil, Indiana). They never fix the cable and some time they just hang up the phone during the conversation. Often, I wonder this charter communications know the meaning of...

Pros: None.
Cons: Dumb network service polocies, bully tactics and really crappy service

First off lets be clear im not actually a charter customer. An associate of mine has one that we've been using to run a private development server on. Well apparently the 50kilobytes of monthly bandwidth is unacceptable to charter and is threatening to...

Pros: More channels, guide that shows all channels
Cons: Poor service, weathers determines quality, expensive

I love to watch movies, I am a movie fanatic, so my parents and I thought we would get better cable. Therefore we called Charter to hook us up with two cable boxes and plenty of movie channels. The first few days were wonderful, at anytime of day I could...

Pros: Picture quality for the most part short waiting period for installation
Cons: Deceptive tactics, bad customer service manners, overall selfish attitude

I had Charter cable for 1 1/2 years. When I first got Charter cable, all was good. A friendly man came by and got me up and running in no time. I was given a special offer of about 20 dollars a month for about 45 channels. After three months it...

Pros: nice to have cable
Cons: take advantage of people

I did not have much experience with Charter until I was looking at my mom's cable bill one day and realized how much she was paying for expanded basic cable television. My mother is also retired and elderly. She spends a lot of time at home and is on a...

Pros: prompt and good installation
Cons: price, and only fair reception on some channels occacionally

Signed up on a charter promotion, and installation was prompt and professional, and to the location requested. We got good reception from our tower mounted antenna, but tried cable service because of the free connection and the promotion. We have...

Pros: neat new features
Cons: poor channel response & weak pay-per-view selection

We got the new "Digital" converter box a couple months ago for 5 bucks more a month. Why not, right? I like the way the picture is visible from the guide menu allowing constant viewing. I like the music selection in the 900 channels. I...

Pros: Nice people
Cons: high movie prices

I have had cable twice so far and since we live in a small town there is only one cable company. So far the people I have dealt with have been really nice. They help me out when I have a question and the guys that came and connected our service were so...

Pros: television works
Cons: hateful supplier of programs

Because I am paid a certain day each month, and am close to begging come pay day, I don't have the luxury of paying my bills on time every month. I have always paid my bills, late or not, and will pay "Total Amount Due." When Charter began...