Comcast

Pros: None, stick with AT&T, Verizon or anything else
Cons: Disconnected my internet service without notice, double charged credit card, poor quality digital cable TV

I moved my cable and internet from one apartment to another. My next bill showed that they double billed me - one month for the new apartment and another extra month for the old apartment. I did call them and they said they would give me a credit next ...

Pros: Don't have any
Cons: Expensive, bad scheduling

I finally broke down and ordered the cable for my computer and my home T.V. from Comcast, referred to by another reviewer as COMCRAP,in which I agree. The first and most important thing to remember is you can't be in a hurry when ordering. If you order...

Pros: The only company in this area with high speed cable internet access
Cons: Customer service so incredibly poor you almost have to laugh. Ambivalent management. Not enough competition.

I have been a Comcast subscriber for several years as I like the high speed internet access. I have always been happy with this part of their business. However, I quit using their telephone service because of their incredibly poor customer service. ...

Pros: Good Picture Quality, Decent Channel Selection
Cons: Poor Customer Service, Monopoly Tactics, Telemarketers

One rainy day in March I was flipping through by standard cable channels and could find nothing to watch. The weekly phone call from the Comcast telemarketing department came just in time. More channels! More movies! More sports! Sign me up! And...

Pros: None.
Cons: Continual lies and misrepresentations from Comcast service representatives.

In August 2009, I used the Comcast.com website to initiate what was represented as a 'service transfer' since I was moving from one town to another within the same state. I entered all of the information about the date of my move, etc. Three days ...

Pros: TV, Internet, Phone, OK.  No major issues, yet.
Cons: Customer service, billing, etc, are absolutely terrible.

The TV, Internet, and Phone has actually been fine, mostly.  The problem is that the company is so disjointed and disorganized that when something goes wrong, it goes really, really wrong.Our TV (with cable card) was stolen over 3 years ...

Pros: cable signal is fine, internet connection works
Cons: Incompetence appears to be a prerequisite for employment at Comcast

Comcast gave me by far the worst customer service I've ever had. When I got the cable and internet installed, of course the tech was 1 1/2 hours later than the 3 hour window. He then spent an 1 hour and a half "installing" the services, of which a 1/2 ...

Pros: Decent channel selection, um, hmmm. Nope that's about it.
Cons: Frequent outages and rate hikes. Unreliable customer service. Oh, and did I mention outages?

Here follows a somewhat tedious account of my personal experience with Comcast in the DFW market. I have tried to keep this as brief as possible, but with so many problems in such a short time, I feel compelled to spell it all out. The ...

Pros: Comcast is good, providing you are city, not rural.  They also like giving competitors customers.
Cons: This limits our town's ability to get fair and equitable access to television services.

I live in Bowdoin Maine and we have a town contract with Comcast.  As the contract states, Comcast will supply cable t.v. to areas with at least 19 houses per mile.  Which is o.k., in the city.  But most of Bowdoin is rural and houses are ...

Pros: Equipment fits nicely into a recently emptied DirecTV box for the trip back to Comcast
Cons: Antiquated DVR hardware, poor software, spotty signal, customer service is poorly organized and trained.

I was a comcast digital customer who decided to upgrade to hid-def dvr. These are just a few of the ways comcast blew it.1. No delivery of equipment. 2. Comcast phone rep sent me to a specific field office (near home not work) to get HD ...

Pros: Finally outfitted our seaside town for HSI in '03. Must have in this area.
Cons: Expensive quasi-monopoly. Annual price increases. Poor support. Difficult to get credit for frequent outages.

Comcast has owned our only local cable provider for about five years, having previously been AT&T, Adelphia, and TCI. Comcast is doing some battle now to try to stop New Jersey from changing its 1980's era cable legislation. They fear Verizon and ...

Pros: the corporate office will reply
Cons: price, installation wait, uninformed service reps

First, I've got to say that we didn't even get past the sign-up stage so we have never actually had Comcast cable. Therefore I cannot comment on the quality of the service. But, I can tell you why we decided to look into satellite systems.

...

Pros: Nothing, nada, nill
Cons: Everything

While in college I was a subscriber to Comcast cable for the past 6 years. During those six years I had many, many negative experiences with Comcast.
Over countless weekends I would order various pay-per-views from Comcast. Only a handful of the...

Pros: Nope; Strictly Amateur Night
Cons: Incorrect billing, poor reception, ghastly customer service.

I have lived in Central Maryland for many years, and Comcast is our monopoly cable provider. Frankly, TV doesn't have a lot of appeal to me...my wife and I watch the BBC channel, local news, and the Weather Channel. Very rarely, we will watch an old...

Pros: ???
Cons: very poor customer service

I recently had an extremely poor experience with Comcast. I accidently let the cable bill slip through the cracks. Very dumb mistake. I'm a single mom and I work 13 hour days, and it was due to an oversight - I thought I'd paid it. So, the cable was...