Sort by Product Rating |
Sort by Review Date |
|
|
by d_rosner , Nov 29 '07
Pros: None. A 1-star rating is too generous for this company. Cons: Abysmal customer service, eternal hold time, and unreliable service.
Unfortunately I had no other choice but to use Comcast for my cable service since they were to only company providing service in my apartment building. Their service is unreliable. I frequently have distorted pictures, and often certain channels do ...
Read the full review
|
|
|
by viator99 , Sep 27 '05
Pros: Decent broadband performance (in some areas). Cons: Unfair pricing
Horrible quality of service
Inept tech support
Unwillingness to address concerns
Their pricing is BS. I have okay luck with their HSI program. Their cable TV is horrible. If you have TV, internet is usually around $30, max $40. If you don't have their crappy TV service, internet service is 60 DOLLARS A MONTH. Even when I was a ...
Read the full review
|
|
|
by neland , Jan 02 '07
Pros: quick service both on repairs and set ups, customer service without down-syndrome Cons: expensive, monopolized, service per usual of cable companies
unlike the last person reviewing, i'd have to say comcast has done a good job. i dealt with charter in SC for a while and they're terrible. when i moved to tennessee i got comcast basic cable. i just got an hdtv (without the tuner) and will be hooking it ...
Read the full review
|
|
|
by troydeus , Oct 03 '06
Pros: NONE Cons: Worst customer service ever! Signal quality goes in and out.
All I wanted was to have my cable set up. The technician never showed up and never called. When I called the toll free Comcast number it took me forever to get through and when I did I got hung up on. Customer service won't give you their name or a ...
Read the full review
|
| Product Rating: |  |
| |  |
|
|
|
by zydeco-neuron , Dec 02 '08
Pros: Its the only service in our area. Cons: Cons: The comcast sales people.
Comcast convinced my wife that we could save money by signing up for a new account. But they had to install a new modem. That supports phone service. Which we *do not want*. Any guess how many times we had to say that? But that's the good ...
Read the full review
|
|
|
by money46409 , Feb 13 '09
Pros: fast loading speeds Cons: unhelpful customer service.
Here's a 7-month saga with Comcast. Long story short (and, trust me, this IS the short version...), I canceled my TV in November but kept my internet. January, I find out they're still billing me for TV and have been since November. I had set up ...
Read the full review
|
|
|
by Hornet , Jan 15 '08
Pros: NONE Cons: To many to list!
Avoid this company completely. Go satellite if you have to. Nothing but charge after charge, I would have a problem with that if the service and products they provide were worth the money. $98.95 per month for basic cable and high speed ...
Read the full review
|
|
|
by whtvr , Oct 18 '04
Pros: Quality is not bad. But can't call it a pro either. Cons: Everything! Unless you are stuck like us, get something else!!
Comcast has been more headache than it's worth. The channels are not at all a selling point and it's expensive. The only reason we have it is because Comcast is the only high speed internet provider in our area and it's cheaper if we get cable also. Now ...
Read the full review
|
| Product Rating: |  |
| |  |
|
|
|
by rmedhat , May 24 '07
Pros: none Cons: everything
I go an offer in the mail from comcast for cable/phone/internet for $79/month for one year, I signed and before the installation date by 2 days they called saying they were unable to release my phone number and I have to re enter my order with comcast ...
Read the full review
|
|
|
by ventrego , Aug 09 '07
Pros: Fast when it works Cons: Expensive
Service cuts out at random
Long phone wait times
Stood up repeatedly by techs
We can't get DSL at our new place so we needed some form of internet. Comcast was the only option that didn't involve new wiring. On initial setup, I had to wait on hold for an hour to correct a problem on their end. After that, setup was fast and ...
Read the full review
|
|
|
by higgins3 , Oct 12 '06
Pros: All the bells and whistles, but... Cons:
Corporate irresponsibilty & accountability
If you are looking for a company that has integrity, honesty, and accountability do not waste your time and money with Comcast. It is true they have all the bells and whistles that attract thousands of new costumers, high-speed internet, and phone & ...
Read the full review
|
|
|
by sanfrandan , Jan 15 '07
Pros: None Cons: where do I start?
I have had comcast for 10 years-because there is no other choice where I live. Every time I have had a problem they send a technician to my home and then he says "oh yeah, my cable does the same thing" and leaves. I decided to ad the new phone service ...
Read the full review
|
|
|
by brian182 , Jul 06 '05
Pros: No dish. Cons: Everything else!
I have been a Comcast Customer for quite sometime paying outrageous prices for their poor quality service. Customer Service on the phone requires me to hold for a long time. Picture quality is not that great. Also, I had problems activating Comcast one ...
Read the full review
|
|
|
by marmee7 , Sep 14 '05
Pros: NONE Cons: TOO MANY TO SAY
I moved away on Aug 1st, at which time I returned my modem to Comcast Cable and was told that my account would be cancelled. A few days after I got moved into my new house, I received a bill for future service. Since I have automatic withdrawal, I ...
Read the full review
|
|
|
by DianaB509 , Jan 16 '08
Pros: Good Repair Service Cons: Bad Phone Connection
I signed up for Comcast once I bought my house because I thought it was great that I would only recieve one bill for cable, phone and internet. Now, I am thinking of moving, and I DO NOT plan on signing up with comcast once I am in my new house. The ...
Read the full review
|