Comcast

Pros: Speed of internet. Apparently nice CSR's
Cons: Misinformed CSR's (Customer Service Rep's). Or they lie.

This has been an extremely frustrating 8 hours. First, I received my bill which had my new billing rate after my introductory period was over. 15% more than what it was. Understandable. A notification would have been nice. So I call Comcast and I ...

Pros: Price, service, features
Cons: billing occasionally

My husband and I are currently on a plan for 129.99 per month. It includes cable internet, home phone with unlimited local/long distance(free calls to Canada and Puerto Rico also), and digital cable with HBO and Stars free. We get access to ON DEMAND. We ...

Pros: None
Cons: All

First Comcast didn't show up for three appointments for installation. That should have been a warning. I had to wait for them three to four hours each time, and my time is expensive. Then one day they showed up without making an appointment when I ...

Pros: Customer service has gotten a lot better.
Cons: Problems, problems, problems!

Comcast is such a nightmare! I have three PVR's and one regular cable box. I also subscribe to their internet service. I've had two of my PVR's replaced twice because they started resetting and losing programming. I've had them send updates because ...

Pros: None, in Hayward, San Leandro, or San Lorenzo.
Cons: 9 HD selections. No VOD 2 PPV selections. Apathetic service, at the executive level.

I've never been the type to believe the negative reviews that disgruntled customers write or state. I like to form my own opinions based upon my own experience. I'd always assumed that Comcast was a target for negative consumer reviews because they carry ...

Pros: None
Cons: Internet: SLOW! I've had dialup that was faster. Cable tv: goes out all the time

Here are some tips for those of you who have Denver's Comcast High Speed Internet Service. Now although you may be already paying for high speed, I understand you have the option to pay an additional charge for higher speed. But I would rather not ...

Pros: Not much "down" time.
Cons: A bit pricey for most

I would recommend Comcast Cable to anyone. If you want a lot of choices in viewable stations, and if you want to upgrade to digital, it is a great company to work with. They have a very wide variety of TV, Music, and movie channels to choose from. It...

Pros: It is the only game in town.
Cons: Nobody would buy it if they had a choice.

I had the usual bad experiences with Comcast CATV in Philadelphia (intermittent service, no credit for lost days, slipshod installers, 2 month wait for refund of forced overpaytment, etc.) I reluctantly chose to go with Comcast for cable and broadband ...

Pros: Great show preview guide function, clearer picture
Cons: Get a qualified installer to get it all to work

When getting my Comcast Internet connection I was told that I could get the TV services upgraded for free for a year (box rental normally $2 more per month). Here are some things I learned that I want to share with you. I still have a VCR attached to ...

Pros: service is ok, I guess.
Cons: customer service should be sent to the inner bowels of hell

I've read a few of the reviews on here.... while sparing you the numerous stories I have of my own experiences, I just want to say that the majority of people are dead-on. I'd love to call their customer service a "joke", but jokes should be funny and ...

Pros: They have a nice little monopoly in my area
Cons: Complete lack of communication within the company.

For a communications company, Comcast has a lot to learn about communication. I recently bought a house and tried to order cable for the new house. Comcast wouldn't let me order the cable because the previous owners had not cancelled their service. I ...

Pros: NONE
Cons: Read review body

***** READ ****** I have been with Comcast for about 5 years… I know what you’re thinking, why stay with them if they suck. Well, I guess I’m little lazy and don’t have the time and patience to go through the hassles of a switch. These are a few ...

Pros: The internet services is good. I have no complaints as to how it works.
Cons: The billing and customer service. See my review above.

I am a brand new Comcast customer on the verge of ending my service. I signed up for their $19.99 per month internet service online a month ago. During the final stages of my signup, after I had filled out all of my information, a page came up ...

Pros: Cable and internet service bundled
Cons: Really Terrible service - only use them because I have to

Recently we moved to Los Angeles. After days of trying to figue out which cable company services our area (not an easy job) it was determined that COMCAST had the service contract. We had to call literally every cable company in the yellow pages to find ...

Pros: Even poor products are sometimes better than none.
Cons: Everything about this company and its products is horrible.

The cable service has so many channels, but most are of no interest to the average consumer. Plus, really bad reception, cable comes and goes, just plain bad product, and the customer service agents are hostile and unhelpful. I use Comcast Cable,...