Comcast

Pros: None that I can think of
Cons: Extortionist prices, shoddy customer service

I just moved from Columbus Ohio to Charleston South Carolina, and was forced to change from Time Warner Cable and SBC DSL internet service to Comcast Cable (both for TV and internet). I paid $39.99 for standard digital cable in Ohio with Time Warner, ...

Pros: the corporate office will reply
Cons: price, installation wait, uninformed service reps

First, I've got to say that we didn't even get past the sign-up stage so we have never actually had Comcast cable. Therefore I cannot comment on the quality of the service. But, I can tell you why we decided to look into satellite systems.

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Pros: none
Cons: everything

If you own a Macintosh and want to connect to Comcast cable for my service provider. I suggest you NEVER decided to use their services. First of all I was on tech support from 4pm-1am because the man who was suppose to install it took off without even...

Pros: NONE
Cons: TOO MANY TO SAY

I moved away on Aug 1st, at which time I returned my modem to Comcast Cable and was told that my account would be cancelled. A few days after I got moved into my new house, I received a bill for future service. Since I have automatic withdrawal, I ...

Pros: offer On Demand digital cable
Cons: Run by idiots. 100% pure snake oil.

I am happy to say that I came here to warn people of my horrible experience with comcast and lo and behold see there are so many of us! This is comforting. Because actually, I thought I was going to have a mental breakdown from the consistent string of ...

Pros: Easy to remember the number to report frequent service interruptions.
Cons: One could write a book on the subject.

I am no longer surprised when I try to watch my television and it is not functioning. I have heard of countless repair crews that are "currently working on the problem". I can only use my high speed internet two days out of every week (apparently I ...

Pros: NONE
Cons: To many to list!

Avoid this company completely. Go satellite if you have to. Nothing but charge after charge, I would have a problem with that if the service and products they provide were worth the money. $98.95 per month for basic cable and high speed ...

Pros: None
Cons: All

First Comcast didn't show up for three appointments for installation. That should have been a warning. I had to wait for them three to four hours each time, and my time is expensive. Then one day they showed up without making an appointment when I ...

Pros: Quality is not bad. But can't call it a pro either.
Cons: Everything! Unless you are stuck like us, get something else!!

Comcast has been more headache than it's worth. The channels are not at all a selling point and it's expensive. The only reason we have it is because Comcast is the only high speed internet provider in our area and it's cheaper if we get cable also. Now ...

Pros: Nothing
Cons: Abysmal Service, NO Follow Through, Poor Customer Service

I will never use Comcast after my experiences with this company. I tried to sign up on online for a package. It did not work, so I spoke with a representative. I scheduled an appointment for today (8-12) and did the third party verification. This ...

Pros: They didn't murder anybody
Cons: Flagrant disregard for customers

In spite of hearing terrible things about Comcast in the Detroit area, I held my nose and decided to give them a try. Boy was that silly. I didn't even get the service installed before I found out how little regard Comcast has for its customers.
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Pros: Fast Internet
Cons: Lousy Service, Misleading, Failure to Honor Promotions, Phone Bulletin Boards

I called Comcast in late December 2001 to ask about getting comcast@home added to my cable TV service. The internet access is much faster, but the company is not honoring its promise. When I talked to a salesperson in December they said they...

Pros: Fast when it works
Cons: Expensive Service cuts out at random Long phone wait times Stood up repeatedly by techs

We can't get DSL at our new place so we needed some form of internet. Comcast was the only option that didn't involve new wiring. On initial setup, I had to wait on hold for an hour to correct a problem on their end. After that, setup was fast and ...

Pros: None
Cons: where do I start?

I have had comcast for 10 years-because there is no other choice where I live. Every time I have had a problem they send a technician to my home and then he says "oh yeah, my cable does the same thing" and leaves. I decided to ad the new phone service ...

Pros: decent basic channel offering
Cons: poor picture quality (double picture/snowy stations), poor customer service

I thought the day would never come that I would be so upset with my cable tv provider. My husband and I purchased our home in south Florida and our choice of cable provider was Comcast cable. What an unresponsive company they have proven to be.
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