Comcast

Pros: There are NO pros at Comcast.
Cons: Customer service is USELESS and verbally abusive! They rip people off monthly

Ok, you won't BELIEVE the absolutely disgusting customer service we have had since November of 2006 since we were "merged" as Comcast customers from Adelphia customers. First, we wake up one morning to no cable or internet. I call customer service ...

Pros: Better than no cable...when it works.
Cons: Horrible service, bad customer service, fraudulent billing practices.

Like electricity, natural gas, and water, cable television is one of those things that I just expect to be there when I need it. I really don't much care about some of the additional features, like "on demand" programming and all the other little ...

Pros: Nothing
Cons: Abysmal Service, NO Follow Through, Poor Customer Service

I will never use Comcast after my experiences with this company. I tried to sign up on online for a package. It did not work, so I spoke with a representative. I scheduled an appointment for today (8-12) and did the third party verification. This ...

Pros: offer On Demand digital cable
Cons: Run by idiots. 100% pure snake oil.

I am happy to say that I came here to warn people of my horrible experience with comcast and lo and behold see there are so many of us! This is comforting. Because actually, I thought I was going to have a mental breakdown from the consistent string of ...

Pros: None.
Cons: lack of information of the attendants/unexplained charges/prices change without notice

When I first saw the Comcast advertisement on TV, I thought it was a reliable company. However, since I made my first call to 1-800-COMCAST, my mind has been changing. I’ve had troubles to sign-up and now I’m having problems with unexplained ...

Pros: A pretty good channel lineup and I do like the OnDemand stuff.
Cons: Shoddy signup process Lots of technical glitches Bait & Switch

We recently moved and Comcast Cable was listed as the local provider. Since we do not care for satellite television and I was tired of DSL internet service we decided to do Comcast's "Triple Play" and combine our phone, internet and cable. When I ...

Pros: Price, packages, DVR, Customer Service, and of course On Demand.
Cons: Some Movies and shows are not on On Demand.

You may be a newly wed moving into a new home, or simply a veteran looking for others insight on the cable provider, Comcast Digital Cable. I think Comcast is the best Cable Provider there is. I think if you were to ask someone when is that movie on, ...

Pros: Reliable service, fast Internet connection, decent support.
Cons: Not having a choice in my area.

Most people don't have much of a choice when it comes to cable TV and broadband packages. It seems that cable companies have monopolies in most areas. I recently moved from an area where Time Warner had the monopoly to an area where Comcast has the ...

Pros: None that I can think of
Cons: Extortionist prices, shoddy customer service

I just moved from Columbus Ohio to Charleston South Carolina, and was forced to change from Time Warner Cable and SBC DSL internet service to Comcast Cable (both for TV and internet). I paid $39.99 for standard digital cable in Ohio with Time Warner, ...

Pros: None.
Cons: Poor service, poor customer support, high prices.

Comcast took over cable services (both TV and cable modem) in this area several months ago. I didn't have any choice about the cable modem, but I'd heard good things about Comcast and so decided to also switch from DirecTV to Comcast's "digital cable". ...

Pros: It works, after a fashion & Good Internet service.
Cons: VERY EXPENSIVE. Dreadful DVR software that Freezes the DVR box, overcompressed channels & VERY EXPENSIVE

When the DVR software in WA state was changed from Microsoft to Comcast's own version TV service simply got awful. My DVR was unusable for about a week & I had to change it 3 times before it worked at all.Since then the DVR box has been ...

Pros: unlike auto insurance, you can legally cancel Comcast
Cons: summing up Comcast's cons in 15 words is absurdly impossible

In my area, Comcast is the only choice for a cable service provider. They also provide cable internet access, and unfortunately I am one of their customers. I plan on changing that just as soon as I research my other options, but for now I'm stuck with ...

Pros: The only company in this area with high speed cable internet access
Cons: Customer service so incredibly poor you almost have to laugh. Ambivalent management. Not enough competition.

I have been a Comcast subscriber for several years as I like the high speed internet access. I have always been happy with this part of their business. However, I quit using their telephone service because of their incredibly poor customer service. ...

Pros: Fast High Speed internet when it works
Cons: High prices, Dishonest company, Poor customer service, Overall bad experience.

I've been a customer of Comcast for nearly three years. During this time upgraded our lifestyle somewhat and decided to splurge for the flat panel high def tv, and wanted to upgrade our equipment, cable package, etc. When talking to the customer service ...

Pros: Limited Basic provides affordable reception on local broadcast channels in bad-reception areas.
Cons: No "A La Carte" pricing. Anti-public-interest lobbying of local government regulators.

Comcast (a/k/a "AT&T Broadband") has a monopoly in about 90% of Seattle-area neighborhoods. Under the 1992 Federal Cable Act, local governments can regulate pricing on the "lowest level of service" of large cable-TV companies. Comcast does not ...