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- Express Reviews
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Not rated yet by the Epinions community Jun 7, 2012
Pros: none
Cons: everything is a con here. In more ways than one.
Summary: The reviews here say it all. It is impossible to get someone to tell you where to return equipment when you move out of the area. Also agree with most reviews here. If Comcast were burning, I would not waste the energy to spit on
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Not rated yet by the Epinions community Jun 6, 2012
Pros: You can get cable, internet and phone in a bundle.
Cons: They are a too big for their selves.
The FCC, FTC ,Justice Dept. should step in.
Summary: Comcast(XFinity is TERRIBLE). They are lousy providers.Don't get caught up in that that you are a lovely customer.They will bill you each month until you bleed.Want to talk to their customer care people? That is a
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Not rated yet by the Epinions community Jun 1, 2012
Pros: None
Cons: Rip off.
Summary: In my case, they claimed the rebate checks were returned. Then they decided to mail the lower amount (1 rebate=$30, 1 rebate =$69.95).I never recieved the second part of the rebate.This is what they said in they email:I do
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Not rated yet by the Epinions community May 31, 2012
Pros: I could eat the food that was stuck in the remote they gavemeifIwas starving
Cons: Stood me up twice for install, Lies, extra charges
Summary: Horrible service!!!!with too many "extra" charges.Customer service will tell you any lie to make you go away then there is no follow up! It took 4 weeks to get the install done and during that they stood me up twice and when they did show up, the
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Rated Show by the Epinions community May 15, 2012
Pros: Pretty fast internet
Cons: Terrible customer service, deceitful business practices, only care about money
Summary: This company is terrible. I used to work from home and had business internet with Comcast for work. I moved to a new house and had my service transferred. Little did I know that I had signed a 36 month extension of my contract, not a "transfer agreement"
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Not rated yet by the Epinions community May 14, 2012
Pros: None, only reason I still have it is because I fear change.
Cons: 15 word max-really?
Summary: Year in and year out, Comcast has failed in every way possible. Talking to them on the phone is horrific. From the outsourced calls to the hold time(Your call is important to them) to the double billing(they charged me twice for the baseball package-my
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Not rated yet by the Epinions community May 9, 2012
Pros: It works ok. Not much else good to say.
Cons: Updating credit card info. They want you to be late so they can charge extra$$?
Summary: You try to pay your bill regularly and they stick it to you. I have automatic payments to my credit card. Had to change my card info. All other vendors, it takes 1 easy phone call or 1 easy trip to a website and info changed within 1 minute. Not with
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Not rated yet by the Epinions community Apr 23, 2012
Pros: Reliable internet
Consistent speeds
Cons: Unreliable billing
Customer support helpless (Refer to different departments, unable to fix incorrect billing etc)
Summary: I signed up for a 10 Mbps per month in September as per the below offer:First 6 months: $30/month6-12 months: $45/month12+ months: $60/monthEverthing worked fine for the first 5 months, where I set up electornic bills that are
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Not rated yet by the Epinions community Apr 23, 2012
Pros: nothing good to say better companies available
Cons: Horrible Service, promise dont deliver. they charge you for what they specifically said they would'nt
Summary: Comcast has provded me with the worst service. I signed up for a 24 month agreement. I called last year to make sure it was only a 24 month agreement before I started to shop for new services. Now that I have signed up with a new
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Not rated yet by the Epinions community Apr 17, 2012
Pros: service, internet speed
Cons: trying to sneak things past consumers
Summary: So I too had in issue with my initital bill; being charged for the "self-installation kit" and the monthly fee for a modem, which I own. Actually was able to talk with Jared and she got the unwarranted charges removed. I was stunned. If it all goes as
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Not rated yet by the Epinions community Apr 16, 2012
Pros: Cable is not that bad, not a great deal tho.
Expensive HDQ works!
Cons: -Poor Internet service.
-Prices are unstable.
-You'll pay for services even though you're not receiving them.
Summary: We've been with Comcast for about 2 years, the Internet goes out all the time. This is the 7th time we have to call a technitian because we have no internet, and we're paying around $80 monthly for a service we're not even able to use, + a $10 fee for
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Not rated yet by the Epinions community Apr 14, 2012
Pros: Expensive
Cons: everything about comcast sucks.
Summary: they took $314 from my checking account when I only owed $150. I cancelled comcast and got netflix and hulu. I watch the news online I am so happy I cancelled comcast, netflix is great and only $8 a month, I got internet through quest and its way faster
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Not rated yet by the Epinions community Apr 13, 2012
Pros: Nothing
Cons: No respect for people's time
Terrible phone menu
Untrained employees
No follow through
Don't care
Summary: We were moving and they were supposed to set up service on a particular day and gave us our new phone number which I gave everyone. We get to the house and can't set up our service. They had never put the work order through and now can't have the phone
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Not rated yet by the Epinions community Apr 9, 2012
Pros: Absolutely none
Cons: Everything!!
Summary: The biggest rip offs going. Always trying to nickel and dime U to death. They think they rule the world. Can't wait till they
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Not rated yet by the Epinions community Apr 8, 2012
Pros: There are obviously NONE!
Cons: Constant Lies
interruptions in services
Possibly stole my identity
Oh, did I mention the constant LIES!
Summary: I dont even know where to begin with Comcast. I have probably spent more that 20 hours on the phone with them trying to fix their services.They are the biggest joke of a company. I have been lied to repeatedly (probably 15 times over the past 2 years).
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Not rated yet by the Epinions community Apr 2, 2012
Pros: They always answer my calls and give me the run around instead of a refund.
Cons: Billed for service not requested/charged for the disconnection fee for service I did not request.
Summary: I was billed for Internet service that I did not install. And when I asked them to take it off they charge for that. I recently received a threat from a credit agency because I refuse to pay what I did not order. Maybe they pressure their employees so
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Not rated yet by the Epinions community Mar 31, 2012
Pros: None to date--they say they understand frustration but nothing they can do.
Cons: Expect to waste 90 min, even if they say you have service, you may not.
Summary: Still struggling to get refund for handling charges, modem and router I cannot use because salespeople ordered service for me that is not available in my area. The company they ordered the modem/router from is in Pakistan and they repeatedly
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Not rated yet by the Epinions community Mar 8, 2012
Pros: The quality is the best for my area
Cons: The price is the worst for my area
Summary: We have had comcast for some time now and it has not done us wrong in the many years of Cable, Internet, and Phone. The quality of internet is pretty nice most of the time and the cable tv is good quality and doesnt give any problems,it is nice to
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Not rated yet by the Epinions community Mar 6, 2012
Pros: none
Cons: don't know where to start
Summary: Problems from day one. 1. Not on time for installation.2. Main box in livingroom broke down after a week.3. Second box in my bedroom broke down two weeks later.4. Was promised a discount for the first 6 months, price went up after 3
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Not rated yet by the Epinions community Feb 23, 2012
Pros: My Cable Modem should still fetch around $100 on CraigsList
Cons: The Management of Comcast ( No Pun Intended LOL)
Summary: They keep raising the rates, with no warning and no explanation!First it was $29.99 / mo for a yearThen it was $32.95 / mo for 3 monthsThen it was $37.95 / mo for ONE month onlyAND THEN THEY RAISE THE PRICE AGAIN TO$56.92That
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