Comcast

547 ratings (521 Epinions reviews)
Epinions Product Rating: Disappointing
5 stars
19
4 stars
24
3 stars
36
2 stars
72
1 star
363
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  • Charges for service 2 months after service ended

    Nov 12, 2011 by
    Not yet rated.
    Pros: Great programming.
    Cons: 50/50 customer service. Can be good but most likely not.  Very poor account management. Dishonest.

    Summary: To be fair what they have to offer is fantastic. As for the cost, not so great. Comparable to other service providers they are overpriced. Comcast scores extremely low in the account management area. Your service should end when you return their ... read more

  • LIVID WITH COMCAST

    Nov 2, 2011 by
    Not yet rated.
    Pros: THERE ARE NONE
    Cons: TOO MANY TO NAME

    Summary: A SALES REP WAS GOING DOOR TO DOOR TO DRUM UP BUSINESS FOR COMCAST. MY HUSBAND AGREED TO IT INITIALLY, AND SIGNED THE WORK ORDER. AFTER WE TALKED ABOUT IT WE DECIDED NOT TO SWITCH OUR SERVICE. SO HE CALLED THE SAME SALES PERSON TO CANCEL THE ORDER AND ... read more

  • Comcast Stinks!

    Oct 20, 2011 by
    Rated a Helpful Review
    Pros: Television picture is good in severe storms
    Cons: Poor ASIAN customer service
    Expensive
    Monopoly

    Summary: Comcast wants American money but farms out their customer service in Asia. Comcast makes their customers telephone their company and order their new "required" digital boxes which should ship to your door in 3 to 5 days inorder for your TV to ... read more

  • Can't live with anything else!

    Oct 6, 2011 by
    Rated a Helpful Review
    Pros: On Demand, pop-up tv guide at bottom of screen, DVR
    Cons: I guess the only con I would say is that HD costs more.

    Summary: I have had Comcast for about 8 years (I actually got it before it was even Comcast, back when it was called AT&T Digital Cable) and I honestly couldn’t live with anything else. I know many people who have Ti-Vo as well as U-Verse and DirecTV, ... read more

  • Comcast: Billed for services that never worked

    Oct 2, 2011 by
    Rated a Helpful Review
    Pros: Pro:Comcast agent Gonzolo. He was quick in getting me a connection 
    Cons: Cons:Charged for not working services. 

    Summary: I have been with Comcast for the last six months and it has been a horrible experience so far. I had a package deal with TV and Internet with a bonus HBO channel for 3 months free. It all worked fine for the first couple of months. Sometime in June my ... read more

  • Bad Company

    Sep 15, 2011 by
    Rated a Helpful Review
    Pros: New box was installed and problem was fixed.
    Cons: Can not get an HDMI box for HD tv stuck with composite cable box.

    Summary: We bought my fater in law a new 32 inch tv. Comcast sent out a authorized service company. The rep had to call his supervisor and three other guys came out. He hooked up a box that was dirty and dusty. Did not bother to clean it up. After the first ... read more

  • NEVER BUY COMCAST

    Sep 9, 2011 by
    Rated a Helpful Review
    Pros: none
    Cons: HORRIBLE customer service, completely unaccountable, incompetent 

    Summary: After moving out from my parent's house when I graduated from college, I registered for comcast b/c that was what they had had...my mom warned me that they can be bad about actually showing up when they say they will, but I decided to go for them anyway ... read more

  • COMCAST WAS THE WORST CHOICE!!

    Sep 9, 2011 by
    Rated a Helpful Review
    Pros: HBO FREE FOR 3 MONTHS BECAUSE THEY WERE LATE TO TURN ON THE CABLE. 
    Cons: EVERYTHING ABOUT COMCAST WAS UNSATISFACTORY FROM THE START.

    Summary: I WILL NEVER USE COMCAST AGAIN!!! WHEN I FIRST ORDERED IT, I WAS ASSURED BY 2 DIFFERENT PEOPLE THAT 2 CHANNELS THAT I LIKED TO WATCH (COMEDY CENTRAL AND OXYGEN) WERE AVAILABLE IN MY AREA (VIRGINIA) AND WOULD COME WITH THE PACKAGE I BOUGHT. NOT ONLY WAS ... read more

  • Comcast bizzaro world

    Aug 10, 2011 by
    Not yet rated.
    Pros: Less expensive the DSL and a free technichian to install the system. 
    Cons: Charges go up regularly. The billing department doesn't get it right every time.

    Summary: I made a rookey mistake. An unexpected charge appeared on my bill. These things happen with Comcast and I wasn't all that surprised. They try to slip charges. I figured while I'm on the phone I would cancel my TV service. From that moment on, it ... read more

  • comcast is a hole in my pocket

    Aug 10, 2011 by
    Not yet rated.
    Pros: LOL
    Cons: everything!!!!

    Summary: I was trying to get internet service today, and when signing up they state you have an option of installing yourself (with an install kit) or paying a $30 something fee to have a technician come out to do it. I chose the install yourself option (being ... read more

  • Poor sevice, poor support.

    Aug 8, 2011 by
    Not yet rated.
    Pros: It's not dialup.
    Cons: Everything else.

    Summary: I've been using comcast for about five months now, and I work from home on the internet, but I'm rarely able to get a full hour of work in before the internet starts screwing up so badly I give up. Pages constantly fail to load, or take forever and don't ... read more

  • Comcast service experience June/Aug 2011

    Aug 1, 2011 by
    Not yet rated.
    Pros: Anyone have suggestion for replacing Comcast? Have lost patience -
    Cons: Anyone have suggestion for replacing Comcast? Have lost patience - -

    Summary: To: Comcast EcareOnline - South <ecareonline_south@comcast. com> Subject: Re: Continuing service failures  (KMM6946463V84876L0KM) This will confirm that Comcast has not fixed problem of intermittent service that began  in June - - ... read more

  • Commi-Cast

    Jul 20, 2011 by
    Not yet rated.
    Pros: Service is avaliable in my area
    Cons: Billing Errors, Terrible Customer Sercive, Dont Show Up For Appointments, Slow Internet

    Summary: The only reason I singed up for internet service with Comcast is because there are no other providers in my area...I am seriously considering canceling my account and going internet-less!I singed up for a 12 month contract with $19.99 ... read more

  • Comcast: The Relative You Love to Hate

    Jun 4, 2011 by
    Rated a Very Helpful Review
    Pros: When it works, it's beautiful. If you're not picky, it works.
    Cons: Too costly
    Spotty customer service
    On Demand a no-show for us

    Summary: My title says it all. Comcast, like that relative you love to hate, is in your home, costing you money you don't have, and you'd love to oust him. Yet, if you did, then what? Moreover, when you fall behind in paying that gargantuan monthly bill, and they ... read more

  • Comcast

    Jun 3, 2011 by
    Not yet rated.
    Pros: Solid and reliable TV, OnDemand feature is handy
    Cons: Poor service, fluctuating connection for Internet

    Summary: Have been working on getting comcast installed for three weeks now.  I have had a comcast account before and had problems as well.  The day before they were to install it I received a call saying they had cancelled it on me.  The first set ... read more

  • Comcast is the worst

    May 31, 2011 by
    Not yet rated.
    Pros: None
    Cons: Worst company to deal with in all my 59 years.

    Summary: 72 days and counting without service. That's right 72 days. A storm came through the central sierra... Arnold, CA.72 days ago. Two weeks after the storm, my property was ready to have service restored. I have been in contact with this lousy company...I ... read more

  • Comcast Customer Service is FAR from impressive.

    May 28, 2011 by
    Not yet rated.
    Pros: Fairly good quality of cable Few issues with cable reception Reasonable pricing
    Cons: AWFUL customer service Disorganized internal structure Poor qualifications (employees) Poor management, who fails to deliver

    Summary: I have been a Comcast customer for almost 7 years now. The reason they're my provider is because my townhomes community has a contract with them for all of the residents, and the cable service is part of the bill I pay to the townhomes every month (which ... read more

  • The Best Customer Service and Trained Technicians

    May 16, 2011 by
    Not yet rated.
    Pros: Patient, knowledgable, honest, consistant, courteous
    Cons: Haven't encountered one yet

    Summary: After having been a customer for 5 years of a horrible cable provider in the southwest suburbs of Minneapolis, I was relieved to finally be able to switch to Comcast when I moved.  I was right to be optimistic.  In the 2 1/2 years I have been a ... read more

  • Comcast Lies - Bait and Switch Internet Service Offer

    Apr 21, 2011 by
    Rated a Helpful Review
    Pros: Nothing good to say about Comcast:-(
    Cons: False and misleading advertisement. Bait and switch. Comcast

    Summary: A special rate for Internet service is offered through broadbandoffers.com. The deal is stated as $19.95 per month for 6 months with no contract and service can be cancelled anytime without penalty. They also advertise a free modem, but you must buy the ... read more

  • Con-Cast

    Mar 30, 2011 by
    Rated a Helpful Review
    Pros: Non
    Cons: Everything.

    Summary: What can I say that everyone else hasn't?  They are the worst cable company on earth.  I called 1 month before my contract was up on 3/1/11, asking if they had any more "deals", so my rate wouldn't go up. The cust. svc. rep. told me there were ... read more

Showing 61-80 of 521 reviews
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