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by Freak369  - Top 10, Jan 08 '02
Pros: Let me think about this and get back to you ....
Cons: Bad customer service, hidden charges, late bills, etc, etc, etc.
Cox Communications is the only cable provider in my area – unless you want to invest in a satellite dish service and the often-inflated monthly bills. When we first moved here I thought that Cox was the greatest thing since sliced bread and garage door...
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by HawgWyld - Top 200, Jan 21 '02
Pros: Good service, clear picture, great channel selection, few problems
Cons: Digital music channels could use some work
I'm absolutely amazed at the number of negative reviews I've read here at Epinions about Cox Cable. Honestly, the service provided by Cox here in Northwest Arkansas has been fantastic. Perhaps, of course, the quality of Cox's cable service varies from...
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by ezreka , Dec 10 '00
Pros: Various programing options, internet service
Cons: Hold for customer service is long
I work at Cox Communications, so I can tell you a lot about this company. I did work for a company called Multimedia Cable, but Cox bought them out this year. I have been with Cox for about a year now.
When...
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by toiletoctopus - Top 500, Jul 07 '09
Pros: Customer Service, Quality, Price, Billing
Cons: One bad customer service experience, but that's to be expected.
After years of dealing with Comcast, I was hesitant to go back to getting cable television. When I had a bachelor pad several years ago, and after canceling their service and returning their boxes, they sent me a letter stating that I had not ...
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by Bruguru - Top 50, Nov 29 '00
Pros: Bundling of services, great entertainment value. 24/7 service
Cons: none Come to mind
Veteran readers of my Epinions reviews will perhaps recall that I have in the past written reviews about banking from an insider’s perspective. I worked in banking for several years, and this helped me gain an appreciation for the complex procedures at...
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by SusanARI , Aug 21 '00
Pros: Picture quality, all the different music channels, everything (I'm very pleased with the service)
Cons: Minor one - about the channel guide not telling you the exact starting time when something doesn't start on the half hour or hour mark
INSTALLATION
I wasn't home for this, the other half was. The appointment was scheduled for between 3 and 5pm this past Friday and he informs me that the "Cable Guy" arrived promptly at 3. It's great that the times of waiting...
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by michelle7898 - Top 500, Jul 02 '09
Pros: Some good channels
Cons: Bad customer service, many useless channels, low quality, poor billing cycles....
Where do I start with Cox Cable? I have no clue. The bad just out weighs the good in every possible sense. I am a subscriber and have been for years. I live in Rhode Island and unfortunately can not switch to any other company that offers the channels ...
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by ginaav , Dec 09 '00
Pros: Lots of channels and great customer service
Cons: problems during upgrades
I have been a subscriber of Cox Cable for the last five years. I have been very happy with their service. I have not had many problems with their services. Yes, their has been outages in the past, but they have been handled quickly. This past summer the...
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by Blazer_Bob - Top 500, Mar 27 '01
Pros: HaHaHaHaHaHa! None!
Cons: Monopoly, Overpriced, Underserviced, Horrid Customer Service
Introduction
For your sake, reading this, I hope you have another option besides Cox Communications. Someone has to be the bottom of the line provider, and unfortunately these simpletons are the only ones that offer service to my area.
...
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by simonton4 , Nov 29 '00
Pros: good service, pretty good variety of channels
Cons: nothing more to subscribe too
My wife and I live in a small town, and the only cable provider in town is Cox Communications. In the year and a half we have lived here, they have given us pretty fair service, and we have not had any problems with our cable being out....
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by Talisman , Nov 06 '00
Pros: Good picture
Cons: only get service half the time.
I am so furious with Cox Communications right now. I currently have telephone service, digital television service and digital internet service with this company. It rained here, most of the day, and now my phone is out and my cable is out. I can't...
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by jnfryer , May 08 '06
Pros: overpriced internet access is better then dial-up
Cons: pricey, unreliable, unfriendly, unhelpful, and misleading
I have lived with COX in the Bryan/College Station, Texas area (internet and cable tv) for three years, the last two have been truly dreadful. My main complaint is that they continually change their services without notice in an effort to get the ...
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by Lajeaca , Jan 26 '00
Pros: Fantastic channel selection for the price
Cons: Increased monthly cost
No need for the complications of the satellite dish or antenna with Cox Digital TV. I recently upgraded from the standard cable services to Digital TV after learning that I could no longer have DMX (Digital Music Express), which was a premium music...
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by chinafrog , Jul 21 '07
Pros: only cable internet provider for the state
Cons: only cable internet provider for the state, very rude customer service reps
So after getting sick of dial up internet, I decided to go with high speed internet. My only choices for my area(which is the tiny state of RI) are DSL with verizon or cable with COX. As you can see, these are both very limiting choices. I had my land ...
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by trustmeonthis , May 26 '03
Pros: Digital infrastructure, Broadband Services
Cons: High Pricing, Service Appts
Note: This is a LONG review and prices noted as well as service offerings are those in effect at the time of this review (5.26.03) and will certainly change over time. Location
Cox Communications provides services nationwide and it's...
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