Review by omahaguy1979
October, 08 2013
Pros: some friendly technicians and inexpensive promotions for new subscribers.
Cons: 5 Service visits in the last month, and still no resolution. Overpriced too
Review by rausifer
August, 15 2013
Pros: Reliable service
Good, friendly, LOCAL customer service
Cons: Slows considerably during busy periods
Email very shaky
Review by tonygwynn
July, 01 2013
Pros: No pros.
Cons: They keep changing their offers.
Review by saynotocox
November, 04 2012
Pros: I could not come up with any pros AT ALL!
Cons: See review body.
Review by gerhardv
October, 23 2012
Pros: Sometimes only one in coverage areas and requires no roof mounted equipment
Cons: Deceptive, abusive, hide behind consumer protection law loopholes.
Review by katrinab
September, 25 2012
Pros: Reliable residential internet service once the cable is installed correctly.
Cons: Sneaky billing practices, no consideration of customers, very frustrating customer and tech services.
Review by deadslug
September, 20 2012
Cons: High latency
Low download/upload speeds
Very irratic behavior
No interest in fixing the problem
Review by oxothuk
September, 17 2012
Pros: Sometimes, the Internet actually works. As in now, as I am submitting this review.
Cons: Pretty much everything.
Review by hickey15
September, 11 2012
Pros: Very FAST Internet (usually)
Installation man was VERY helpful and knowledgable.
Cons: Awful telephone support.
Rip you off on bundles.
Review by misskris28
September, 08 2012
Pros: Reliable service, slightly more affordable than other options
Cons: DVR doesn't have much space, billing hasn't always been clear
Review by kismet57
August, 06 2012
Pros: When someone finds one, please let me know...I gave up already
Cons: Erroroneous billing, frequent outages, misleading advertising, hidden costs, crappy signal
Review by docmm
July, 06 2012
Pros: none. but they have a monopoly.
Cons: the WORSE service, ever.
Review by uscit300m
June, 11 2012
Pros: Internet: Dependable at least at 75% speed.
Cons: Customer Service Reps (CSR) need more training and widen their scope.
Review by marthaorrego
March, 06 2012
Cons: HIGH PRICES
Review by excustomer-222
February, 27 2012
Cons: bad customer service
unreliable internet service
Review by dexse3
January, 24 2012
Pros: when it works its fast
Cons: unrelaible, overpriced
Review by bashiryazbik
January, 13 2012
Pros: Not bad connection at all.
Cons: I already mentioned the cons
Review by coxsucks619
December, 22 2011
Pros: None this ISP is terrible and you constantly lose service.
Cons: Everything that can go wrong, does go wrong.
Review by donpanther
August, 18 2011
Pros: No pros. They don't even answer their phone always and sometimes hang up on you.
Cons: A ghastly insulting experience.
Review by alanca3
July, 24 2011
Review by bmoneywhat
July, 17 2011
Pros: better than morse code sometimes
Cons: cant figure out connectivity issues