Review by newtonfeedback
September, 08 2013
Pros: On this issue, none so far
Cons: klunky process to obtain PIN required to ultimately set up HBO GO
Review by jackiexubm
September, 08 2012
Pros: nothing at all
Cons: everything about RCN is just horrible
Review by vlabelle
September, 07 2011
Pros: Can't think of any.
Cons: Price goes up, service goes down.
Review by plutomoondude
May, 14 2011
Cons: No Frills, no cool apps or services. The worst tech support.
Review by edgrrr
May, 09 2011
Pros: Good Marketing
Cons: Horrible Billing and rates that jump
Review by gearhead34
April, 28 2010
Pros: None; RCN = worst cable provider on the planet (and competition is admittedly intense)
Cons: dishonest marketing and help, rude and unqualified techs, terrible service, avoid at all costs
Review by polemonium
September, 02 2009
Cons: multiday outages, horrible customer support
Review by mbmbbost
June, 19 2009
Pros: lots of channels
Cons: VOD performs poorly, internet service varies widely, customer service is not customer friendly
Review by shalling
November, 09 2008
Pros: Great support. They installed cable, internet and phones without a hitch. All WAS perfect.
Cons: They changed. My services changed and it is costing me more. I feel trapped.
Review by boorcn
June, 10 2008
Pros: Cheap (or so I thought before they lied to me). HD Channels are clear.
Cons: Customer service is the worst I've ever experienced. You will have problems...
Review by bosox7
April, 21 2008
Pros: ABSOLUTELY NONE
Cons: There isn;t enough space in this box.
Review by eepgmik
March, 31 2008
Pros: Good HD service Internet seems quick Proper phone - not VOIP
Cons: Certain channels are intermittent long hold times to customer support Customer support fairly useless
Review by snats
December, 03 2007
Pros: Fast Internet connection, good-quality TV transmission, new equipment
Cons: Don't count on getting the package you ordered at the price you agreed to
Review by firstname
June, 26 2007
Pros: None that I can think of right now.
Cons: Erratic service, tech support even worse.
Review by fox-orian
May, 16 2007
Pros: No pros for TV when compared to other services. However, internet is reliable.
Cons: Terrible television quality and integrity. Too expensive for the kind of service you really get.
Review by bloodline23
March, 20 2007
Pros: Cheap for the area, will give credits when they've made mistakes.
Cons: They make quite a few mistakes.
Review by leahk44
February, 01 2007
Pros: Sounds like a good deal
Cons: They don't deliver and they don't want to help when things go wrong.
Review by jamesq68
October, 30 2006
Pros: Keeping my old email account
Cons: Lousy customer service. Paying to pay them. Unacceptable.
Review by csurguine
July, 10 2006
Pros: - Service more or less reliable
Cons: Inflated fees, Long tech support wait times, Shoddy cable modems
Review by buffydog
July, 08 2006
Pros: At least the cable tv and high speed internet usually works
Cons: Very poor customer service
Review by angry12345
April, 18 2006
Pros: Absolutely none, maybe price.
Cons: Horrid service, Poor quality, unstable, overpriced and its 30 bucks