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by BettyKat , Nov 04 '00
Pros: Umm....cable TV?
Cons: Poor customer service, long hold times, late appointment arrivals
I moved to Brooklyn, New York in October of 2000, which move plopped me smack in the middle of Time Warner territory. I had no preconceived notions or experience with them, and, like most Americans, I promptly scheduled the first available weekend...
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by DanJAct , Jan 16 '00
Pros: service (sometimes)
Cons: rude customer service reps, poor quality of service
In the 5 + years that I subscribed to Time Warner for my local cable tv service, my level of dissatisfaction grew more and more. The 2 main problems that I have with them are :
1- Inconsistent Service
and
2- Customer Service...
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by jamesmcook , Sep 25 '00
Pros: A wide variety...
Cons: of boring dreck
Summary: Time-Warner's cable lineup offers plenty of nothing. Why should I pay anything for that?
The Promise
Just a month ago, I signed up for Time-Warner's new digital cable service. It had been more than a decade since...
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by ltcasler , Feb 28 '00
Pros: They do offer cable channels
Cons: Bad service, blackouts, high prices, poor sound
I have lived in New Hampshire, where I had Time Warner, Alaska where I had GCI cable and now in North Carolina, where once again, you guessed it, Time Warner. I hate it!
I thought when I lived in New Hampshire and had Time Warner that...
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by Dhano923  - Top 1000, Apr 03 '00
Pros: good channel lineup
Cons: No choice of provider, TW employees who don't know what they're doing
The problem with Cable TV is that you don't have a choice. There is one provider in each area. Mine is Time Warner. Lucky me.
I initially checked out Time Warner on their website. Their website was a bit hard to figure out, but I finally found...
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by christak74 , Feb 26 '00
Pros: lots of channels
Cons: bad service
I guess everything about Time Warner is not bad, but I haven't had the best experiences with Time Warner. When I first got my cable hooked up it wasn't that bad everything went smoothly at first until they started changing everything. First it was...
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by billso , Aug 06 '00
Pros: Many services
Cons: So-so customer service
Time Warner is the dominant cable TV company in the Austin area. Service here is mixed - digital cable has opened made cable TV a better value, but this potential also highlights Time Warner's limitations.
To Time Warner's credit, they did...
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by uniwiz87 , Mar 04 '00
Pros: convenient program selection and simple remote operation, including one-touch recording
Cons: large box, remote operation is complex until you get the hang of it, not available everywhere in the metro area
I recently contacted Time Warner Cable to inquire about subscribing to HBO for the new series, The Sopranos. I was offered a new service, digital cable, instead. I am not sorry.
First, if you thought Time Warner Cable of New York City had a...
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by crazym3 , Jan 29 '00
Pros: Great picture for Digital
Cons: Rude (from what I could tell) customer service reps, and bad prices
I moved to Columbia, and Comcast (which wouldn't get a very good review from me in the first place) wasn't in this area, so we had to use Time Warner. I called to make an installation date/time, and it all started there. The girl (because her improper...
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by rjcalnan , Dec 13 '00
Pros: NONE, NADA, ZERO, well, I guess it brings us pretty pictures on our TV's (but at too high a cost!!)
Cons: everything about them sucks!!!
ATTENTION ATTENTION!!! You are PAYING way too much for cable. But let me ask you this as my next question: How many of you out there have a choice as to how much you pay for cable, and who provides it to you? Sure you have satellite dishes (that my...
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by qpnmom , Jan 26 '00
Pros: multiple room capabilities
Cons: expensive, rude & dishonest customer service
I personally do not like cable. Yeah it was great to have the channels, instead of an antenna up on the roof, but is it worth expensive monthly bills that keep going up every month. At least 3 times a week service goes out. Do we get a credit for that?...
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by wirm , Feb 23 '00
Pros: nice picture
Cons: messed up some times
We have Time Warner Cable. It really sucks. We had Comcast before we moved and let me tell you it was much better. The prices were much lower. It was 1997 and we lived in Kentucky, we paid under $60 for everything on cable, I mean all premium channels....
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by Ak8s , Jan 15 '00
Pros: Clear picture, good customer service
Cons: Converter boxes required for extra channels
UPDATE! Time Warner must be listening to someone! According to a letter I recieved in the mail today, their tier system has changed. Those channels are now moving to expanded basic cable negating the need for the converter box.This will lower our...
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by StacyF2 , Sep 25 '00
Pros: Simple setup, less choices so less confusing??
Cons: Less choice! Higher price! Monopoly!
Time Warner Cable is lacking alot of things, but the main two are CHOICE and AFFORDABILITY. I sort of knew it was bad at the time we signed up for it last year (there is no other choice of cable in our area) but now atfer having Dish Network satellite...
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by pakkiemal , Feb 25 '01
Pros: Affordable service, nice customer service reps
Cons: Waiting on the phone to talk to customer service reps
Have any of you ever heard of Suburban Cable before? I'm from Pennsylvania and Suburban Cable is like the only cable provider in and around my area. This would not be a problem if the basic cable service did not cost 40+ dollars every month.
...
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