Time Warner Cable

Pros: selection is endless
Cons: occasional picture interuption

I recently subscribed to Time Warner Digital Cable programming. The channels provided are awesome in content and number. We now have about 350 channels for less than what we were paying for about 80. This includes 5 additional premium channels. For...

Pros: DIgital cable is good and clear
Cons: It costs way too much

I have had TWC (Time Warner Cable) since they bought out Cable Vision 5 years ago and I just want to know why is it so expensive? They charge $9.95 to install and then they charge us $55.00 a month for regular cable. That doesn't include HBO or...

Pros: finally have to start acting like a business
Cons: wouldnt know what service was if it....

Where i live, Time Warner Cable is and has always been the only option for cable television. With satellites and DSS gaining in popularity, the people at Time warner are finally realizing they actually need to provide a decent product or lose their...

Pros: No Equipment to Purchase
Cons: Expensive, variable picture quality.

I'm a former Time Warner customer. I finally got fed up with the amount I was paying for cable TV service, and switched to DISH NETWORK! My Dish Network Bill is almost half of what I was paying for Cable, for basically the same service. For some...

Pros: came early and friendly on phone service
Cons: very little information about using remote or box

This is a 2-part review part one is about the installation and service

I have been using cable for many years and had seen ads for the new digital cable I was unsure what the difference was. I talked to friends that had digital and liked it so...

Pros: They have customer service representatives that answer the phones, after 23 minutes.
Cons: See my review. The company has a monopoly and the customer doesn't matter.

Time Warner Cable is the worst cable provider available in the Los Angeles area and unfortunately the only cable provider. Their service is always crashing and there are many technical interruptions with their programming. On a daily basis I will receive ...

Pros: Lots of new channels since the Adelphia takeover
Cons: The price has gone up more than $40 to compensate

(Please be sure to read the UPDATE at the bottom of the review.) I live in a city in Kentucky that, until recently, was (under)served by Adelphia Communications. With the Adelphia bankruptcy, our city's system was purchased by Time Warner. ...

Pros: unlimited calling
Cons: they hired bad cable installers, picture quality, internet speed, overcharged,rarely compatible with wireless routers

Time Warner huh??? I don't think so. the Road Runner internet service was told to me as Concorde fast. I guess it never worked out that way. When we had problems with Verizon because the phone didn't ring anymore than one ring and we had ...

Pros: None. DONT BELIEVE THE 5 STAR REVIEWS, THEY ARE WRITEN BY PEOPLE EMPLOYED BY TIMEWARNERCABLE!
Cons: Expensive. Internet Connection NEVER EVER reliable, constantly drops. Customer Service extremely poor. DO NOT BUY!

Time Warner Cable Broadband service (or RoadRunner) has been one of the most frustrating experiences I've ever had. In Southern California, we used to have Adelphia as our cable and internet provider, but recently Time Warner Cable took over and ever ...

Pros: Beats using an antenna
Cons: Cannot watch UPN

Since early last year, Time Warner Cable of Ithaca has not offered its' viewers a UPN affiliate; this occurred when WNYS 43 switched from being a UPN station to being part of the WB! Network. As a result, citizens of Ithaca who subscribe to cable TV...

Pros: One company
Cons: One Company

About six months ago my husband decided to save money by switching to the Time Warner digital package. For only $99.00 per month we could have digital cable TV on all our TV's, High speed internet and digital phone service. Sounds good right? Well if ...

Pros: You get more channels than 2 and 10. (which is what I have now)
Cons: You pay an astronomical amount of money to have the service.

You know, after spending next to one hundred dollars a month on cable, I would really like to be able to watch a tv show and not have to see commercials about how people are stealing cable and how I should turn them in. I am paying for my cable (or...

Pros: well, their logo is nice...
Cons: difficulty reporting a problem, reaching a human on the phone

time warner houston is just awful. i've had cable service from time warner in other states and it's fine, but the houston branch is about as uncaring as it gets. scheduling service is random at best, reporting a problem is incredibly difficult and while ...

Pros: TV signal is good, when it works.
Cons: Too many outages and steps to resolve are painful at best.

(I've had Time Warner cable for less than 3 months) 1st Incident Time Warner sends a contractor out to set up Digital Cable and the technician is there for 6 hours. All he had to do was set up cable in the living room and he couldn't even handle ...

Pros: Average service - when it works, which isn't often
Cons: Service outages, and absolutely horrible customer service

Documented below is a log of my 2+ week saga to have Time Warner fix my phone and internet service. Over the years I have encountered both good and bad customer service, but I can honestly say that this is the worst customer service I've ever ...