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Clarify ClearSupport Reviews

Clarify ClearSupport

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  • So you need to organize your organization...

    Rated a Helpful Review by the Epinions community
    Nov 28, 2002
    Pros: Organization Heaven
    Cons: Can have a huge learning curve

    Summary: In our company, we don't use Clarify in an IT enviroment, but more of a customer support area. We provided help to customers of data acquisition devices and equipment, and we actually used Clarify to schedule and also for inventory tracking. ... read more

  • Definitely an IT time-saver

    Rated a Very Helpful Review by the Epinions community
    Oct 16, 2000
    Pros: Very easy to use and learn
    Cons: Have to ping by name, not just IP Address

    Summary: We have been running Clarify in my department for call tracking and support for the past 4 years. We started with Clarify 4.0 running on Windows NT 3.51 and just last September we upgraded to Windows NT 4.0 with Microsoft SQL 7.0 and Clarify 6.0 ... read more

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