Review by sidcost
January, 08 2010
Pros: Credit card
Cons: Service is really bad!
Review by shane31
August, 25 2008
Pros: Not having to pay at the end of the month.
Cons: The underhanded methods used by this company to steal your money.
Review by flydoggie431
March, 18 2008
Pros: Rewards are great
Cons: If you can get them
Review by mkymouse73
February, 17 2008
Pros: Reward percentages sound attractive. Balance transfers smooth.
Cons: Rewards only pay for labor, not parts or tax. Customer service.
Review by randallw
December, 08 2007
Pros: Drive rebates are unique
Cons: Rebate redemption has finicky rules
Review by frtiz1
October, 25 2007
Pros: It is a credit card.
Cons: Service representatives provide inaccurate information to mislead customers.
Review by hotdrj
June, 05 2007
Pros: Low fees (not exactly exclusive to them)
Cons: Competence is in question.
Review by joelmeu
September, 29 2006
Pros: This is now a great cash back card -- especially for the first year
Cons: Only great for gas, grocery, drugs; need other cards to cover other categories
Review by lillipad
July, 04 2006
Pros: They give you money back just for driving! Free money!!!
Cons: Poor customer service.
Review by gecko98
September, 16 2004
Cons: no loyalty to good loyal customers
Review by vinacho44
March, 27 2004
Cons: I feel cheated
Review by thechairman
May, 28 2003
Pros: Good rewards benefits & generally good customer service
Cons: Deceptive marketing
Review by loudconsumer
December, 17 2002
Pros: Low Rate
Cons: Nasty customer service, slow payment processing, & possible late fees & rate hikes
Review by WMcMullin
September, 12 2002
Cons: NO customer service
Review by p7877
March, 02 2002
Pros: Until there was a problem with a fraudulent claim, the billing was efficient and clear.
Cons: Citibank would not respond fairly when I was billed for something I did not buy.
Review by astidham
January, 25 2002
Pros: Great interest rate, friendly and helpful customer service.
Cons: They don't pay my bill?! (None!)
Review by Ravenskya
September, 11 2001
Pros: 1-2% back, excellent customer service, low APR, no annual fee
Cons: Nasty rate hikes if you don't follow their rules
Review by jimr1998
May, 08 2001
Pros: Charter program has 2% return, speedy no hassle redemption, online payment available
Cons: Options program has only a 1% return after five years (not good), high interest rate
Review by aih
December, 27 2000
Pros: high credit limit, customer service, no annual fee, cash back
Cons: moderately high APR, cash advance charges
Review by kschang
July, 13 2000
Pros: Good service, interesting benefit
Cons: Large late fee, interest can take big hike
Review by amerigor
July, 12 2000
Pros: 2% rebate, no annual fee, great website