Driver's Edge (Citibank)

29 ratings (27 Epinions reviews)
Epinions Product Rating: Very Good
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    Highest Rated Consumer Review by the Community

  • The 2% Solution - How to get 15 Crisp $100 Bills

    May 29, 2000 by
    Rated a Very Helpful Review
    Pros: $$ back on any car, online access
    Cons: Need to charge a lot, Citibank changes programs

    Summary: Save up to $1500 on any new or used car in the next 3 years! Does this sound like a great deal? Well it is as long as you understand the program and read the fine print. The Citibank Drivers edge certainly offers a great deal, but it does ... read more

  • Citibank no loyalty to customers!

    Jan 8, 2010 by
    Not yet rated.
    Pros: Credit card
    Cons: Service is really bad!

    Summary: I have been a “valued customer” with Citibank Driver’s Edge card for over 15 years.  After a year of nothing but frustration and lies from this company, I am cancelling this card because there is no customer loyalty or value given ... read more

  • Driver's Edge is a Rip-Off!

    Aug 25, 2008 by
    Rated a Helpful Review
    Pros: Not having to pay at the end of the month.
    Cons: The underhanded methods used by this company to steal your money.

    Summary: DO DO NOT APPLY FOR THIS CREDIT CARD. If you already have one, do whatever it takes to get rid of it. This is a legal scam, the likes of which boggles the mind. Besides the fact that they can and will raise your APR on a whim, their customer service ... read more

  • Not bad, but read the fine print about the rewards

    Feb 17, 2008 by
    Rated a Very Helpful Review
    Pros: Reward percentages sound attractive. Balance transfers smooth.
    Cons: Rewards only pay for labor, not parts or tax. Customer service.

    Summary: Given the ever rising gas prices, I applied for this credit card during a promotional period in 2007 which offered: 5% rewards on gas purchases, 3% on grocery purchases, and 1% on other purchases. Plus a special $0.01 for every mile that you drive! ... read more

  • It's decent

    Dec 8, 2007 by
    Rated a Very Helpful Review
    Pros: Drive rebates are unique
    Cons: Rebate redemption has finicky rules

    Summary: I don't recall the exact year when I got this card; perhaps it was around 2003 or 2004. The appeal was that it earned a 3% rebate on certain purchases ( supermarkets and drug stores? ) for a short period ( was either three, six, or twelve months ) after ... read more

  • Citibank lies to keep customers!

    Oct 25, 2007 by
    Rated a Helpful Review
    Pros: It is a credit card.
    Cons: Service representatives provide inaccurate information to mislead customers.

    Summary: I had been with Citibank Driver's Edge for 16 years and had called Citibank to close my account because I had been issued a new card number without informing me about the switch or actually issuing me a new card. That means two numbers were attached to ... read more

  • The best card for drivers

    Jul 4, 2006 by
    Rated a Very Helpful Review
    Pros: They give you money back just for driving! Free money!!!
    Cons: Poor customer service.

    Summary: The single best thing about this card: If you're enrolled in the drive rebates program, they reimburse you $.01 for every mile you drive. You simply fill out an original enrollment form, and then update your mileage periodically by sending in a car ... read more

  • Long-Term Relationship Destroyed?

    May 28, 2003 by
    Rated a Very Helpful Review
    Pros: Good rewards benefits & generally good customer service
    Cons: Deceptive marketing

    Summary: I've been a Drivers Edge cardholder for over 5 years since Citibank absorbed the old Ford program. I've recently had a bad experience which made me pretty ticked off. I came to this site to write a negative review. After reviewing the other comments, ... read more

  • CitiStank Driver's Edge - the credit card that stinks!

    Dec 17, 2002 by
    Rated a Very Helpful Review
    Pros: Low Rate
    Cons: Nasty customer service, slow payment processing, & possible late fees & rate hikes

    Summary: I was a Citibank credit card holder for over 3 years and had 3 of their credit cards - Driver's Edge, AA Advantage & UPromise. During this time, my balances varied but I always paid at least the minimum amount due, if not a bit more. Several times, I ... read more

  • Citibank: Card Holders Watch Out!

    Mar 2, 2002 by
    Rated a Helpful Review
    Pros: Until there was a problem with a fraudulent claim, the billing was efficient and clear.
    Cons: Citibank would not respond fairly when I was billed for something I did not buy.

    Summary: The problem was the following: On August 17 I bought about $50 of merchandise at a Lillian Vernon outlet and charged it. Three days later I returned the merchandise and received a credit for it. On my bill, I was charged once on August 17 and then again ... read more

  • Driver's Edge Mastercard by Citibank - THE Credit Card To Have!

    Jan 25, 2002 by
    Rated a Very Helpful Review
    Pros: Great interest rate, friendly and helpful customer service.
    Cons: They don't pay my bill?! (None!)

    Summary: I have had a Citibank credit card since 1996. I originally had a Citibank Visa which allowed you to earn money towards a new Ford vehicle. However, about a year ago, Citibank changed their program to cover ALL makes and models of cars. The card is now ... read more

  • My favorite credit card, by far.

    Sep 11, 2001 by
    Rated a Very Helpful Review
    Pros: 1-2% back, excellent customer service, low APR, no annual fee
    Cons: Nasty rate hikes if you don't follow their rules

    Summary: I have been through several different credit cards in my attempt to find the perfect 3. This is one that will stay in my wallet. There are several reasons why: 1) To begin with you receive 1-2% (depending on your program) back towards a ... read more

  • Just got my $500 check!

    May 8, 2001 by
    Rated a Very Helpful Review
    Pros: Charter program has 2% return, speedy no hassle redemption, online payment available
    Cons: Options program has only a 1% return after five years (not good), high interest rate

    Summary: This is the second time I redeemed credits from a Citibank program. About 3 years ago I got $800 back through the old Citibank/Ford card, and now through the Driver's Edge Charter Card I received a $500 check. The redemption process is very easy and ... read more

  • Great affinity card by Citibank

    Dec 27, 2000 by
    Rated a Very Helpful Review
    Pros: high credit limit, customer service, no annual fee, cash back
    Cons: moderately high APR, cash advance charges

    Summary: I have had this card for almost two years now--I got it my Junior year in college. As a college student credit card companies always bombard you with credit card offers. During my Junior year I decided I would get one for several reasons: 1) I ... read more

  • Good benefits, but only if you're careful

    Jul 13, 2000 by
    Rated a Very Helpful Review
    Pros: Good service, interesting benefit
    Cons: Large late fee, interest can take big hike

    Summary: I've had a Citibank card since college, and the Ford/Citibank card before they cancelled the program. The Driver's Edge card replaced that card. Citibank in general is pretty courteous in their service, and my credit line is pretty generous, ... read more

  • 2% towards any car

    Jul 12, 2000 by
    Rated a Helpful Review
    Pros: 2% rebate, no annual fee, great website
    Cons: none

    Summary: 2% of every purchase you make with this card goes toward the purchase of a car within the next 3 years. I read the fine print, and the car can be new or used, bought from a dealership or on the street. The process of getting the cash for the purchase ... read more

  • card for a car

    Feb 7, 2000 by
    Rated a Helpful Review
    Pros: get a rebate toward car purchase
    Cons: higher interest

    Summary: If you are one who buys a car every few years this could be the card for you. You accrue points toward a refund on your purchase of a car with every purchase you charge on this card. As long as you pay it off every month no problem. However if you carry ... read more

  • Best Rewards Card Out there!

    Feb 4, 2000 by
    Rated a Very Helpful Review
    Pros: great rewards; Citibank card
    Cons: if you go for high reward and don't buy/lease in time, rebate is forfeited

    Summary: I have recently switched from Citibank Platinum Classic card to the Platinum Driver's Edge (there is also a Select Driver's Edge). It still has all the wonderful Citibank card benefits, including no annual fee, reasonable rates, PhotoCard (your picture ... read more

  • One Fine Card

    Jan 25, 2000 by
    Rated a Very Helpful Review
    Pros: Good Value, Ease of use
    Cons: None

    Summary: Like several other reviewer's of this specific topic I also was originally a Ford Citibank cardholder who was transferred into the Driver's Edge Program. For those of you who do not know already this is a rebate program that accrues at the rate of 2% ... read more

  • This card has been so wonderful to me

    Jan 21, 2000 by
    Rated a Very Helpful Review
    Pros: Phenomenal discounts on cars, accrues quickly
    Cons: Either can be used only on cars or can be redeemed for cash only at expiration

    Summary: I first began with a Citibank auto related card when I was an undergraduate student, when this was the Ford Citibank Card. This was great, as the rebates accrued at the rate of 5% of purchases (10% a places like Texaco). Even as a college student, I ... read more

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