Costco Card (American Express)

48 ratings (43 Epinions reviews)
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  • My Strategy for the Costco Card

    Feb 5, 2000 by
    Rated a Very Helpful Review
    Pros: Who can argue with a 1.5% rebate?
    Cons: Extra rebate encourages credit card debt.

    Summary: If you are a Costco member and you don't have a problem with credit, you must get and use this card. First of all, as of March 13, 2000, Costco will no longer accept the Discover Card at their warehouses. They will only accept American Express. ... read more

  • American Express Costco

    Mar 16, 2000 by
    Rated a Helpful Review
    Pros: Warranty protection, internet site
    Cons: Visa/MC better accepted than Am Ex

    Summary: I agree with Nuge's opinion. An additional advantage to the American Express Costco card is that you get extended warranty protection ("Buyer's Assurance") on items purchased at Costco and all other stores. This gives you up to a year of ... read more

  • First good reason to have AmEx

    Apr 4, 2000 by
    Rated a Helpful Review
    Pros: Only credit card OKd at Costco; rebate
    Cons: Accepted at fewer places than MC/Visa

    Summary: I've always resisted the offers to get an American Express. The annual fees are higher than average for a credit card and I've never bought into the "prestige" offered by this particular piece of plastic. Lo and behold, Costco and ... read more

  • The $100 Card

    Sep 14, 2000 by
    Rated a Very Helpful Review
    Pros: Safer and easier to shop at Costco and other locations
    Cons: Not many stores accept American Express, so you need another card as well

    Summary: American Express Company and Costco Wholesale Corporation have recently joined hands to give us another great way to shop in bulk with great savings. Costco, an international chain of warehouse stores with locations in the U.S., Mexico, ... read more

  • Cashback on American Express and No Annual Fee? Yes!

    Sep 20, 2000 by
    Rated a Very Helpful Review
    Pros: Good Cash Back Benefit and Amex Services
    Cons: High APR and Aggressive Penalty Pricing

    Summary: American Express has a new card called The American Express Platinum Cash Rebate Card and it's available for members of the discount buying club called Costco. The program is touted as "one card, two memberships". This ... read more

  • Free Money - Why Not

    Mar 29, 2001 by
    Rated a Very Helpful Review
    Pros: Costco Rebate
    Cons: rebate only good at Costco, High APR for those with balances

    Summary: I shop at Costco all the time. I used to always use my Discover card but then Costco decided to switch to only accepting AMEX. I had an AMEX green for the rewards points but then learned of this card. I use it for all my Costco shopping and it is ... read more

  • Warehouse shopping + money back = invitation to spend.

    Jun 13, 2001 by
    Rated a Very Helpful Review
    Pros: Money back! Money back! Fewer cards to manage for Costco shoppers!
    Cons: No ability to get cash at purchasing time, high interest rates, rewards for overspending.

    Summary: As a perfectly happy Discover Platinum card user from way back,I was somewhat dismayed when Costco switched their credit card service from Discover to American Express. I made the switch (not really a switch--I kept the Discover card too) for a few ... read more

  • Great for Costco, but not elsewhere?

    Aug 4, 2001 by
    Rated a Very Helpful Review
    Pros: Only card good at Costo, rebate, excellent Amex service
    Cons: Not widely accepted, other cards have better rebates

    Summary: I remember when the only way to pay at Costco was with cash or a check. Now you can also pay with an American Express card, which makes it a great convenience to Costco shoppers. However, since Amex is not widely accepted, for most of us that means ... read more

  • Why use anything else?

    Aug 11, 2001 by
    Rated a Helpful Review
    Cons: None

    Summary: As a Costco member for many years, this card will only keep me as a member. I canceled our other AMEX account and now have one for free. The membership for Costco would have to be paid ANYWAY so I'm getting a Platinum AMEX card for free....AND getting ... read more


    Aug 21, 2001 by
    Rated a Helpful Review
    Pros: You can use the card anywhere, not just costco.
    Cons: High Interest Rates.

    Summary: I have been very pleased with my American Express through Costco. My Costco card and my American Express are all in ONE! Also, you can earn between 0.75% and 2.75% cash back on every dollar you spend each year. (Note that the rate you recieve is ... read more

  • Confessions of a Costco-oholic

    Aug 22, 2001 by
    Rated a Very Helpful Review
    Pros: Excellent reward percentage, a pleasure to pay the bill.
    Cons: American Express may be too "discriminating" for many Costco members.

    Summary: Pardon my enthusiasm, but I have been using the Costco Card from American Express for the past six months, and I think it is terrific. I admit, I tend to like all things Costco. It is my primary source for groceries(milk is a dollar less than ... read more

  • Costco is great but don't get bitten by the card

    Mar 18, 2002 by
    Rated a Very Helpful Review
    Pros: The only card accepted at Costco.
    Cons: Beware of fees, penalties and financial charges. Poor customer service.

    Summary: I have been a Costco member for years. I have had this card ever since Costco switched from discover to American Express. Over the period I have watched they tighten up their payment rules to squeeze more juice out of customers whenever possible. ... read more

  • Costco gives you choices

    Aug 19, 2002 by
    Rated a Very Helpful Review
    Pros: Only credit card you can get that's good at Costco
    Cons: Some cards are better in some area. All features must be considered to tell.

    Summary: American Express Platinum Cash Rebate Card Note: The following was written when there was only one American Express card for Costco. See the update below for more current information. American Express is a good card to have. You get good ... read more

  • Becareful with this card

    Feb 20, 2003 by
    Rated a Very Helpful Review
    Pros: Accepted at Costco
    Cons: Customer Service Dept. needs better training and tools.

    Summary: First of all, I completely agree with Codzilla's comments. The Pros: I've been a Costco member ever since they first opened and had no complaints using the Discover card in their stores and other fine establishments. Now that they ... read more

  • Costco is great, Amex so-so

    Jan 19, 2005 by
    Rated a Very Helpful Review
    Pros: Good rebates for Costco purchases.
    Cons: Poor customer service and flexibility.

    Summary: I am a long time Costco (and Price Club) customer. I used to use the Discover card and that was great. When Costco switched to Amex I also got an Amex card. I liked the Discover card better since I was able to use it at more locations and therefor get ... read more

  • Cash Back & That's No Quack!

    Jan 29, 2006 by
    Rated a Very Helpful Review
    Pros: Cash back on ALL purchases!
    Cons: Cash back redeemed only at Costco (not really a con unless you don't like Costco).

    Summary: Let me start by saying that Costco is my all-time favorite place to shop! I buy nearly everything I need (or want) there, such as groceries (fruits and vegetables, soups, frozen foods, quality/lean meats, fresh rotisserie chickens, etc.), household items ... read more

  • Am Ex a good choice for Costco Shoppers

    May 17, 2006 by
    Rated a Very Helpful Review
    Pros: No additional cost for Executive members, cash rebate opportunity.
    Cons: Limited acceptance elsewhere, small rebate on first $5k in purchases, not the best interest rates.

    Summary: We switched to a Costco membership (from Sam's) three years ago and like all new members, were solicited for the upgraded Executive level of membership (2% rebate on Costco purchases for an additional $50 over and above the base $50 annual membership ... read more

  • Other fringe benifits

    Jan 18, 2007 by
    Rated a Helpful Review
    Pros: Good fringe benifits and cash back
    Cons: High interest rates, can't redeem cash year round

    Summary: Since Costco only accepts Amex, cash, check, or checkcards, this is a very nice card to have if you shop alot at costco. With the Amex card you get 1% at costco since it is not dining out which gets you 3% or traveling which is 2% back. Everything ... read more

  • Its True - They Give You Money!

    Mar 19, 2007 by
    Rated a Very Helpful Review
    Pros: They do give you money
    Cons: The interest rates are very high.

    Summary: Costco warehouse club and American Express credit card have teamed up to bring the True Earnings card. The way it works is simple. You join the Costco Warehouse club and then apply for the American Express through them. When you get it, it replaces ... read more

  • American Express Costco TrueEarnings Card - Truly Earn The Rewards You Deserve!

    Aug 27, 2007 by
    Rated a Very Helpful Review
    Pros: No Annual Fee, Excellent Online Management Website, Acts as Costco Card, Customer Support, BENEFITS
    Cons: Only Usable with Costco Membership

    Summary: I have been a member of Costco for a few months now, and one of the perks of my membership was enrolling with American Express for the American Express Costco TrueEarnings card. I have my savings account with American Express, and have been using ... read more

  • Costco American Express Card is a Top Pick for Costco Fans

    Mar 17, 2008 by
    Rated a Very Helpful Review
    Pros: New 3% gasoline benefit, and best when combined with Executive Membership.
    Cons: Online application process slow, AMEX not accepted everywhere unlike Visa/Mastercard.

    Summary: The American Express "True Earnings" card with Costco is a great combination of a Costco membership with the credit power of American Express. Why Did I Sign-Up for the card? 1. I have an existing Costco membership and noticed my ... read more

  • Balance Transfer Nightmare

    May 28, 2008 by
    Rated a Helpful Review
    Pros: Free with costco membership
    Cons: Don't honor credit lines for balance transfer

    Summary: Warning, do not count on American Express. I got this card in 2001, it had an initial $10,000 limit. Used it for purchases - costco, gas at costco, etc, sometimes close to limit, would pay it off, never late on any payment to any creditor - perfect ... read more


    Nov 20, 2008 by
    Not yet rated.
    Pros: The bonuses, if they are ever paid (see above).
    Cons: Customer service totally non-responsive (they do apologize a lot, though).

    Summary: The story of my relationship with the Costo-AMEX card is definitely not a happy one. After you read the small print, you will find out that the bonus is not paid if your payment is late, therefore at least the minumum payment has to be made every month. ... read more

  • American Express Waranty Nightmare

    Mar 13, 2009 by
    Rated a Helpful Review
    Pros: If you have "the right kind" of American Express card it might extend some warranties???
    Cons: Extended warranty you think you're getting may be very elusive or possibly not even exist.

    Summary: We purchased 5 cell phones plus a 2 year contract at Costco using an American Express card - only so that we could qualify for the advertised extra extended warranty promised by American Express.Two of the cell phones broke a ... read more

  • Save $$ on Gas with the Costco American Express Card's Cashback Program!

    Mar 13, 2010 by
    Rated a Very Helpful Review
    Pros: No Annual Fee, Great Cash Back Benefits, Just need one card at Costco
    Cons: Low Credit Limit, Interest Rate is just okay

    Summary: In a tight economy, credit cards offering "Cash Back" rebates are mighty attractive, as every extra dollar helps. When gas prices get up to $4.25 per gallon, as they did in my area late in 2008, a credit card that offers 3% cash back on gasoline ... read more

  • A single late payment forfeits your rebate for the entire year!

    Apr 23, 2010 by
    Not yet rated.
    Pros: AmEx is the only credit card Costco accepts.
    Cons: IMO, they are looking for a reason to deny you your reward. 

    Summary: I cancelled my account after 9 years, when I discovered that this year I didn't receive my cash rebate award since I had a late payment 6 months ago. So 1 late payment and AmEx recouped the late fee, the interest, and nearly $400 they would have ... read more

  • Great card! AMEX is the best!

    Jun 25, 2012 by
    Not yet rated.
    Pros: Amazing customer service. Promt. Efficient. Friendly. Knowledgable.
    Available credit is updated immediately.
    Cons: Doesn't have 2% cash back on everything.

    Summary: I've had this card for 5 years, and it continues to amaze me. The service is just great. Every time. I just called them to get a credit line increase (to make some larger purchases) and it only took 2-3 minutes. And as soon as I hang up the phone I ... read more


    Jun 30, 2012 by
    Not yet rated.
    Pros: no pro's
    Cons: they have the worst..worst..worst customer service..inadequete help..unless they are taught to be so stupid

    Summary: Don't use them to secure air tickets..They screw up everything and say you have seats that you don't have..The customer service people don't know anything..I was on phone with them for 1 hour and 20 min and accomplished ....zilch..nada..Service ... read more

  • Hidden charges poor customer service

    Oct 28, 2013 by
    Not yet rated.
    Pros: Can be used at pay at Costco
    Cons: Indian customer service
    Foreign Transaction Fee
    Low acceptance rate 

    Summary: We had a child and started shopping at Costco, however this is the only card they accept so we signed up. The card advertises 2% cash back with travel, but will charge you foreign transaction fees of 2.7%! When I signed up in 2005 this was not there but ... read more

  • Express Customer Reviews

  • Read rules on card

    Oct 31, 2003 by
    Rated Show
    Pros: Handy if you do not have cash
    Cons: poor customer service, not accepted everywhere

    Summary: I always pay all my credit cards in full before the due date so I do not pay services charges.I was surprised that when I used my American Express for the first time, I had reached my line of credit and They charged me an extra 20.00 and when I inquired a ... read more

  • Store credit, not cash back

    Feb 5, 2004 by
    Rated Show
    Pros: Only card accepted by Costco
    Cons: Fraudulent use of "Cash Back" in advertising benefits

    Summary: I was told when I signed up for this card that I could receive my rebate in the form of cash or merchandise at Costco. I even have it in writing in one of their brochures. Nevertheless, they have changed their policy and now say that the rebate must be ... read more

  • The Costco AMEX joint venture is a strange deal

    Feb 20, 2004 by
    Rated Show
    Pros: This is the only card you can charge at Costco.
    Cons: Mediocre at best on all other counts.

    Summary: The American Express card is OK at best. The only reason I have it is to be able to use a credit card at Costco. Why did Costco do this deal with AMEX? The only reason I can think of is that Costco got a ton of money for it. Because, frankly ... read more

  • American Express Costco Stay Away

    Jan 19, 2006 by
    Rated Show
    Pros: Use at Costco
    Cons: Billing, Interest Rate, Customer Service

    Summary: The customer service department is terrible. I have not received a bill for five of the past six months. They have the correct address. I still don't receive a bill. I have managed to be late only once, but it's not easy to keep up with when the billing ... read more

  • Good option for Costco shoppers

    Jun 27, 2006 by
    Rated Show
    Pros: 3% on Dining and 2% on Travel
    Cons: No special cashback on Gas, other cards gives 3% or 5% cashback on Gas.

    Summary: I am using this card (True Earning card) since few years and I am vey happy with it. I don't have any issues so far. Following are features of the card. - Since costco accepts only Amex this is good option for Costco card members as you get 1% back. ... read more

  • buyers assurance is buyer beware

    Jul 31, 2008 by
    Rated Show
    Pros: Earn costco credits;if pic added to amex card, you dont need costco card
    Cons: Misleading to suggest that purchases have additional warranty protection.

    Summary: Dont bother getting or using this card for the buyers assurance. "Buyers Assurance in not an insurance program and will not reimburse you monetarily for repairs or replacements you arrange on your own." This means that you cannot have something repaired ... read more

  • Costco needs to dump American Express

    Nov 8, 2008 by
    Not rated yet
    Pros: Works at Costco.
    Cons: Inconsistent credit limits.  Lack of customer loyalty.  Not DiscoverCard.

    Summary: As someone who has had the Costco American Express card for over 8 years, they work great at Costco, until American Express arbitrarily decides to change their mind on your credit limits.  Twice, without notice, they have changed my limit from ... read more

  • not worth it!

    Jun 22, 2009 by
    Not rated yet
    Pros: no annual fee
    Cons: worst customer service ever!
    inconsistant info and true earnings details

    Summary: After having this card for 3 years .. I ma glad to no have it any longer. AMEX's customer service is HORRID! I was repeatedly given bad info by its reps, and in the end was told to refer to the customer agreement.. thing is I have received like 15 ... read more

  • American Express Leave home and Costco without it!

    Sep 11, 2009 by
    Not rated yet
    Pros: Not so much, come on people Amex is treating people like bad fish! 
    Cons: We have called several times, talked to numerous staff, faxed our request no help.

    Summary: Our cascading grief is over American Express reduction of our credit limits, and raising credit card interest rates. These actions take us back to a time where perhaps Pony Express might be a better company name.  American Express is in total ... read more


    Nov 15, 2009 by
    Not rated yet
    Pros: Cash back rewards
    Cons: Onerous terms

    Summary: My COSTCO AMEX bill came yesterday and AMEX is changing the terms. New wording "We reserve the right to deny any request for authorization for a Charge, even if the Charge would not cause you to exceed your credit line or Cash Advance limit and even if ... read more

  • Costco American Express Forfeited my >$400 Rebate

    Mar 21, 2010 by
    Not rated yet
    Pros: Assuming you make no mistakes, the cash rewards program is a huge benefit.
    Cons: Rigid rebate forfeiture policy. Poor customer service.

    Summary: I was an American Express Rebate card-holder for approximately 11 years; and have recently cancelled the card. Due to a misunderstanding on my part regarding my switch to "paperless" and simultaneous registration of my bank account for (what I thought ... read more

  • Who worte these reviews American Express ?

    Apr 30, 2010 by
    Not rated yet
    Pros: Easy to use in Costco
    Cons: Not many other merchant want anything to do with American Express

    Summary: American Express is predatory.  Remember, about a year or so ago they sent this little heart warming message to their valuable customers:  Due to tough economic times we have to raise your rates!!!What else do you need to hear to know ... read more

  • COSTCO is OK, but AMEX is not

    Jul 12, 2011 by
    Not rated yet
    Pros: The card provides great rebates.
    Cons: Late payment up to 27.24% of your balance for two months even one day late?

    Summary: We do a lot of shopping at Costco and we have been loyal customers for more than 10 years (when it was under another name).  We have spent more than $10,000/yr and readily admit that we have saved big money. American ... read more

  • WORST customer service- nip it at the bud- DON'T

    Jan 14, 2013 by
    Not rated yet
    Pros: take the frost off of my windshield.
    Cons: Nobody cares. COSTCO are heartless filth.

    Summary: My experience getting this product was complete crap. Highly frustrating. COSTCO has the most USELESS customer service ever, and I can't begin to really get into it because my blood will boil. After herding me in to get the Credit Card (never asked for ... read more

Showing 1-43 of 43 reviews

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