Discover Card

358 ratings (343 Epinions reviews)
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    Highest Rated Consumer Review by the Community

  • I've Made a Important Discovery! I Don't Like Discover Card

    May 31, 2002 by Bryan_Carey is a Top Reviewer on Epinions in Personal Finance
    Rated a Very Helpful Review
    Pros: Cash back bonus is ok
    Cons: High late fees; High over the limit fees

    Summary: Credit cards are a necessary evil in many respects. They are needed to check into hotels, to rent cars, and for several other financial transactions. Without a credit card, you would be handicapped in the world of commerce. But credit cards ... read more

  • Discover is not reliable -- avoid

    Jan 10, 2014 by
    Not yet rated.
    Pros: Pretty card.
    Cons: Unreliable; very poor customer service

    Summary: I applied for a Discover Card to act as an alternative to American Express and to use in London since Discover does not charge a foreign transactions fee. Well, there's a reason for the latter--Discover is NOT widely accepted abroad, my own foolish ... read more

  • Customer service - RUDEST people I have ever spoke to

    Oct 1, 2012 by
    Not yet rated.
    Pros: Lots of good commercial, you see them everywhere
    Cons: Bad customer service

    Summary: 1) 5% cash back sound very attractive, but the actual process of redeeming it was as straight forward as other credit card companies (I also have Chase, capital one and boa) 2) I had the worst customer service experience with Discover. Same issue ... read more

  • Love using Discover for points & great support staff

    Jul 13, 2012 by
    Not yet rated.
    Pros: Great phone help, user-friendly online site, many gift card options for using points.
    Cons: I haven't had any bad experiences with Discover.

    Summary: For many years now, I've experienced consistently excellent, compassionate, and speedy help when I've talked with Discover staff members on the phone. The staff members have all been very supportive ... which I especially appreciate when I struggle with ... read more

  • Best Customer Service I've had with a credit card company

    Jun 5, 2012 by
    Not yet rated.
    Pros: Great  customer service from the States. 
    Best rewards.
    Cons: Not accepted in a lot of mom and pop restaurants.

    Summary: I've had the discover card for over 10 years and it's the one card I carry even tho it's not accepted everywhere. I've had many bad experiences with other credit cards' overseas customer support and just by being able to talk to someone in the ... read more

  • Deceitful Cashback Offers

    Apr 29, 2012 by
    Not yet rated.
    Pros: Online account services are better than average in the industry.
    Cons: Lying, deceitful company.  
    Misleading offers and flat out lies told over the phone. 

    Summary: I've had a Discover Card for over 12 years, so think about that as you read this opinion.They use to have have an option for 5% cashback on something called the "Open Road" card.  I was told they were discontinuing that back in 2010 and that I ... read more

  • discover sucks

    Apr 10, 2012 by
    Rated a Helpful Review
    Pros: nothing
    Cons: high interest rates, bad customer service, conniving, harrassing

    Summary: i have been a loyal customer with discover for almost two and a half years now. i have never been late except this past month and it was because it had unauthorized use that i was unaware of. i explained what happened to discover and they removed ... read more

  • Discover Card Review -- My Favorite Credit Card

    Feb 29, 2012 by
    Rated a Very Helpful Review
    Pros: easy to use, great rewards, great website, direct payments
    Cons: not accepted everywhere

    Summary: The Discover card is actually my favorite credit card, in part because it is easy to use, but also because the rewards are pretty extensive.  It’s easy to apply for by simply going to http://www.discovercard.com and you find out almost ... read more

  • not as good as it used to be

    Jan 25, 2012 by
    Rated a Helpful Review
    Pros: Quick live person connection when calling customer service.
    Cons: Their insensitive and indifferent customer service particularly from their Utah facility.

    Summary: I've been a long time customer with Discover, first on a joint account with my parents for over 10years then 5 years on my own. I have never really had any bad experiences until now.made a purchase on Amazon and disputed a charge the customer service I ... read more

  • Better than the alternatives

    Dec 8, 2011 by
    Not yet rated.
    Pros: Cashback bonus, customer service, fraud protection
    Cons: Not as widely accepted as the competition (Visa and Mastercard)

    Summary: I have been a Discover Card customer since 2007 and initially used it only as an emergency card. However, starting in 2011, I started using the card for ALL expenses that can reasonably be put on a credit card to avail the cashback bonus that Discover ... read more

  • Discover Card: not ready for use overseas

    Nov 21, 2011 by
    Rated a Helpful Review
    Pros: Cash back.  Did work exactly ONCE in China.
    Cons: Low acceptance rate overseas, incl. China.  Does not accept collect calls.

    Summary: Don't rely on Discover Card for overseas use. Discover Card announced the removal of Foreign Transaction Fees on Oct 20, 2011.I did manage to use the card exactly only once---to pay for a hotel stay in ... read more

  • Discover Card; an ideal choice when used responsibly

    Jul 15, 2011 by
    Rated a Very Helpful Review
    Pros: No annual fee; fair grace period; helpful customer service; good incentives and services
    Cons: High interest rate and late & overlimit fees; Only useful in the US

    Summary: My ExperienceI have used Discover since 1989; around the time that they kicked off. Both my own credit card usage and the company have matured over that period of time. I have paid the price for abusing credit cards and agree with other ... read more

  • Poor Customer Service, Deceptive Promotions

    Mar 28, 2011 by
    Not yet rated.
    Pros: Nothing
    Cons: *Deceptive Cash Back Bonus Program
    *Unreasonably low credit limit, again useless for my business
    *Disingenuous customer service

    Summary: I have had the Discover Card twice now, the first time years ago I had similar customer service issues. As with then, Customer representatives will rarely do what they say and even superivisors are often condescending and and can care less about your ... read more

  • Discover Card Direct Pay stops email reminders

    Feb 19, 2011 by
    Rated a Very Helpful Review
    Pros: Cashback bonus,
    Good website account access
    Cons: Deceptive policies
    High interest and fees
    Dishonest or inept customer service reps

    Summary: I have been a Discover Card member since 1989, and I have always been satisfied with it and usually paid the balance each month to avoid interest. When I got internet access I soon availed myself of the Discovercard.com website options of online bill pay ... read more

  • Discover (How To Get Ripped Off) Card

    Jan 14, 2011 by
    Not yet rated.
    Pros: You get a card filled with empty promises!
    Cons: Online Chat Agents are ALWAYS busy! and FEES FEES FEES!!!!

    Summary: So I am a college student, and like most other college students I am indeed very, very poor! I received an offer in the mail not long before I was to leave for college. I was at once sold on the ideal of receiving my very first credit card- a Discover ... read more

  • Discover Card - Very Bad Experience

    Dec 17, 2010 by
    Not yet rated.
    Pros: None. You can do just as well w/a Visa or MC
    Cons: Overly sensitive fraud detection system
    Poor customer service - reads from scripts

    Summary: This year I decided to do my holiday shopping with my Discover card. On Monday, I made about 5-6 purchases totally about $250 on Amazon.com & they all appeared to go through. Mind you, I wasn't even close to my limit, which is $1,000. On Tuesday ... read more

  • Warning....Don't Get Scammed like me.

    Jun 29, 2010 by
    Rated a Very Helpful Review
    Pros: Low interest rate at first but BEWARE!!!
    Cons: They keep raising your credit line so that you keep charging then raised your APR.

    Summary: I received an offer from Discover card that is 1.99% over prime rate.  I have an excellent credit score so maybe Discover card decided to give me a deal I couldn't refuse.With the 1.99% over the prime rate of 3.25%, my interest rate was ... read more

  • Very friendly until you need them

    May 25, 2010 by
    Not yet rated.
    Pros: If all goes well in you world then they are as a godd and anyone.
    Cons: If you need help from an unscruprulous merchant. They will not be there you

    Summary: I'm a five year man with them. Liked the rebates and customer service seem to be just fine. Then I needed to dispute a charge on the card from a merchant that I ordered a sink from. The shipped a piece of wood. When I called to complain they (the ... read more

  • Discover Bank Account opened without consent, to close $20 fee!

    Mar 15, 2010 by
    Not yet rated.
    Pros: None.
    Cons: Incredibly Poor Customer Policies, No flexibility, Rude.

    Summary: My remaining Etrade balance after I transferred the entire balance out last month, and thought the account was empty totalled $0.18. This amount was transferred to Discover Bank without my approval. A Discover Bank account representative told me that I ... read more

  • Discover a No Fee Credit Card

    Mar 12, 2010 by
    Rated a Very Helpful Review
    Pros: No annual fee.  Cash back program. Service, when needed. Website.
    Cons: Not as widely accepted.  High late fees.

    Summary: With so many changes going on in the credit card industry I bet a lot of folks are considering switching to a different credit card.  As for me I have used the Discover Card for the last 15 years or so and have been happy with their service.  ... read more

  • No Loyalty To Customers

    Aug 10, 2009 by
    Rated a Helpful Review
    Pros: Rewards Program
    Cons: Their business practices will make you want to leave them.  Accepted very few places.

    Summary: I've been a Discover Card customer twice in my life.  The first time was for two years in the late 90s then again for the past two years.  I canceled my account the first time because I was dissatisfied with how I felt I was being treated as a ... read more

Showing 1-20 of 343 reviews
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