Review by shirleydianas
July, 30 2013
Cons: Dishonest; promises rewards they don't give; website nearly impossible to use; representatives contradict each other.
Review by rchudd
December, 30 2012
Pros: Lonely? Hungry for human contact? Call their reps and listen to their BS.
Cons: "Customer Service" is an oxymoron at CitiBunk. They stink, big time.
Review by mathman1
June, 23 2012
Cons: Lousy customer service. Impossible to use web site.
Review by deb88
March, 12 2012
Cons: The above.
Review by eldave1
November, 03 2011
Pros: There are no pros for Citibank. Only Cons - and I do mean cons
Cons: The cons are that they do not give a damn about you as a customer.
Review by gjy8s
November, 09 2010
Pros: Diamond Rewards Points - that's it.
Cons: Frequent shut downs of card due to OVER-active fraud suspicions.
Review by manoamaniac
January, 18 2010
Pros: Decent rewards system although it requires you to request a check when you hit $50.
Cons: There is NO consumer protections with this company. Buyer beware!
Review by citishame
January, 09 2010
Pros: Nil, Zero, Nothing
Cons: Bad, worse than any experience I ever had
Review by cope2
October, 23 2009
Cons: They freeze you account and force you to call in.
Review by whatstheword
September, 02 2008
Cons: customer service, requirements
Review by random_distill
August, 02 2008
Pros: Customer Service. % and %+ cash back on regular purchases.
Cons: If you carry a balance, the fees can get quite large.
Review by lynch1mc
May, 21 2008
Cons: high APR, poor customer service, won't work with you
Review by alibarmar
April, 30 2008
Pros: American Airlines awards
Cons: The right hand doesn't know what the left hand is doing.
Review by arkadofbabylon
April, 23 2008
Pros: I can't think of any. Really. They are awful.
Cons: Late fees that are huge!
Review by edward88
April, 11 2008
Cons: If you're a victim of fraud at Citibank, your on your own.
Review by ihatecitibank
February, 12 2008
Pros: lots of locations
Cons: dishonest, unintelligent employees, unresponsive/rude customer service, and general incompetence/theivery.
Review by fatta
October, 24 2007
Pros: Widely accepted, nice online account access, cash rewards
Cons: Very poor customer service, time-consuming dispute process where the burden is placed on the customer
Review by cseel
June, 21 2007
Pros: Online account management (when you're not locked out of it for "security threats") is good
Cons: They treat their customers like idiots; they're more concerned with fraud protection than functionality
Review by cascaisgirl
March, 07 2007
Pros: None. Just an average bank.
Cons: Short grace period (15-21 days, 1 week shorter than others) Long time to "receive" payments
Review by kateers82
February, 20 2007
Pros: I guess the rewards program
Cons: Customer service
Review by sickofcredit
January, 24 2007
Cons: Customer service reps are rude and don't care.