Citibank

Pros: Great customer service low interest rates great credit increases
Cons: None

I received my first Citibank card (classic) in 1994. I was given a $500 balance while I was in college. I used the card, ran up a bill, paid it off (did it a few times) and they have increased my balance to $2000.

Citibank has always been an...

Pros: Great Rates / Great Service
Cons: N/A

I have read all posts here and I must say if they had problems w/ Citibank then someone dropped the ball. Maybe they should have talked to someone at a higher level. I have never seen a company as willingly to satisfy their customers as Citibank.( I have...

Pros: none
Cons: high APR, poor customer service, won't work with you

I've been a good-standing Citibank credit card customer since 2002. I opened my card as a college student, and at the time my interest rate was around 10%. It has since been raised a few times, with no given reason. Just got a notice in the mail that ...

Pros: Reasonable interest rates and no hidden fees
Cons: Interest rates are not discounted like other cards

I have been a Citibank holder since 94. In the past they have always had good rewards programs, excellent customer service and competitive rates. Now they are treating me like a jerk.

When I first got my Citibank card, the company was very...

Pros: They give you a free palm
Cons: So far everything. Terrible Service and bad impression

Update June 15.

I have now had my citibank account for over 3 months and made two online payments. I should have been sent a free palm pilot.
Since I have not received it, I called Citibank. I was told that since I did not have my...

Pros: Good service, and willing to help
Cons: none yet

Are you still paying 19%, 18%, 15% or even 13% APR on your credit card? Just do what I did! My APR with Citi Platium was 15.9%. While on the other hand my other cards carried a APR of 9.99 and 10.99. I decide to cancel my account with citibank, because...

Pros: None
Cons: Cheap skates

Ya know, I have used this card for a little while and this is just ridiculus. It is a shame when your card has a balance on it and you can not even use it. I went out to a resturant and thinking that I had at least $500.00 balance on the card, and I did....

Pros: Good introductory offer, reasonable terms
Cons: High interest rate at end of introductory period

I've had cards with at least 7 banks in the past year, and so I've rated each of these against each other based on their introductory rate, standard rate, fees, and how customer oriented the bank is. I've been paying off a big chunk of debt that my wife...

Pros: Superb Customer Service, No annual fees
Cons: None to mention.

Citibank is superb financial service corporation. Even a young person like me can get things done. They are efficient at everything. From the moment you apply for a card to the moment you make your purchases, you don't have many problems. When you...

Pros: Generous credit lines, no annual fee, and good customer service
Cons: Start out with a high interest rate and work your way down

Citibank gave me credit when I needed it the most. They are very generous when giving credit lines and lowering interest. I have had mine for quite some time and as the months go by, I keep sending my payments in on time, they lower my interest.
...

Pros: Good service
Cons: none

With all the credit card companies out there, Citibank has to be my favorite one. Their customer service is very good and top notch, and is avalable 24/7. My monthly statements are accuate and timely. Even thou the interest rate is in the 13 to 16%...

Pros: No Comments
Cons: Bad Policy on Non-Residents

I had a bad experience with CitiBank several years back. I got an offer via mail from CitiBank for a visa card with some good benefits. I studied the offer carefully and felt that its a good deal. I filled in the form and mailed it back.

After...

Pros: NONE at all
Cons: lousy customer service, too complicated to open a simple checking account

I tried to open a simple checking account with Citibank. It was the largest hassle I ever stepped into. First the online application was approved. Then I had to fax in a form, which they lost. Then they sent a "welcome kit" to my house, with separate ...

Pros: American Airlines awards
Cons: The right hand doesn't know what the left hand is doing.

This is a letter that I wrote to S. Larson: Dear Mr/Mrs S. Larson, I was quite bereft having read your break-up letter to me. After all, we’ve had a relationship for nearly twenty years. Admittedly, I too have been seeing the folks over ...

Pros: First card I received, helped begin building a credit history, good customer service, widely accepted.
Cons: No real benefits, average APR rates, slow to increase credit limit.

As a first credit card, Citibank does an excellent job taking care of the customer. You have, what I perceived, as a generous credit limit for a person without a credit history at the time and no steady income (college student). As time progressed and...