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by shellm , Jan 28 '00
Pros: Solid Rates & Service
Cons: Annoying Sales Calls Constantly!
I have read several of the reviews for the Citibank VISA/Mastercard. Basically my impression of the company is very similar. But I am canceling this card as soon as I can and for a single reason.
Sales calls.
I have 5 credit...
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by inkanus , Apr 23 '01
Pros: Excellent customer service, easy to get this card
Cons: Higher interest rate
Here is another review from my fiancee Carrie:
Citibank was the very first credit card I received. I have found that Citibank is one of the best companies when it comes to giving credit cards to those who little or no credit history (they...
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by scottanddea , Feb 08 '00
Pros: I have access to my account at all times
Cons: I had one bad experience of getting problems worked out
I received my Citibank Visa over three years ago and I love it. I love the low interest rate and the no annual fee. I ran into a problem approximately a year ago with someone placing a charge on my card that wasn't suppose to be and unfortunately put...
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by sarah2491 , Jan 21 '00
Pros: Great credit card company always helpful
Cons: They call all the time
Citibank is a good company don't get me wrong. We have never had any problems using our credit card or with our bill but this company is just annoying. They call our house every week trying to get us to enroll in another one of their programs. We...
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by Ohara1861 , Apr 08 '00
Pros: no annual fee, low APR, great service
Cons: none
I've been a member of Citibank since 1999. I must have received a mailing from them asking me to apply for a Citibank Platinum Visa with a low interest rate. I actually never had a card above the standard plus I liked their no annual fee, so I...
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by chenley , Jan 25 '00
Pros: Customer Service, Great Promotional Rates
Cons: High Variable Rate
I have played the balance transfer game for quite some time now so I've had more than a dozen cards over the years. Citibank has been the one card that has stayed with me throughout.
Citibank has always offered great promotional rates and the...
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by dbirchall , Mar 09 '00
Pros: Good service, decent rates, good security features.
Cons: Big corporation, not particularly socially responsible.
I'm not necessarily a huge fan of Citibank's past record - that little media flap over laundering hundreds of millions of dollars in drug money from Central America didn't impress me. And large companies aren't always the most agile - others rolled out...
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by JulieQ , Feb 08 '00
Pros: Good customer service, no problems with bills
Cons: None as long as you pay it off monthly
I, like many other college students, sent off for a Citibank Visa when I was 18 just so I could start accumulating some sort of a credit rating. It's four years later, and I still use the card, even though it has an extremely high APR.
That's...
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by Dorene4 , Jan 30 '00
Pros: acquiring a good credit rating, feel good about what you buy and not worry about the cost
Cons: is customer service really all it's cracked up to be
In the past, when I have used Citibank, it was always for the good of my family. Usually I would get a shirt here, pants there, maybe even a toy for my husband or kids, but to say that it was easy to get a customer service person on the phone was not...
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by NicoleHino , Jan 21 '00
Pros: Easy to access.
Cons: Poor incentives to use the card.
I have been a Citibank Platinum Master Card holder for a little over two months now. Overall I have been pleased with the service. Originally I was a bit hesitant to cancel my long term relationship with Providian Financial Bank (Visa), however I am...
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by Skayfox , Jan 09 '01
Pros: excellent customer service; no monthly fee
Cons: none
Out of all of the credit cards I have had over the years, I have been sure to keep my Citibank VISA. Because of the excellent customer service I have received, I feel I am protected when I charge something on my Citibank VISA. There have been times...
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by Robert_Nathan , Jan 18 '00
Pros: customer service, accurate
Cons: none
Citibank has great customer service. It is far and away the most courteous and knowledgeable customer service of any credit card company. They also have a special feature for credit increases. While most credit card issuers require a credit check and...
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by Cynthia224 , Jan 29 '00
Pros: low APR, helpful staff, rewards for loyal customers.....
Cons: the credit limit may be too high for the weak
The competition amongst credit card companies these days, is to get new subscribers, through low transfer balance rates. If you're like most Americans, you must receive plenty of junk mail daily, I do too, but if you receive an offer from Citibank,...
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by prattguy , May 12 '00
Pros: transfer rates, customer service
Cons: may be "just another card" to some
I've been with Citibank's Platinum Mastercard program for over four years, and I have no complaints about it at all.
They offer great introductory rates, and their balance transfer program offers some of the best rates available, and you get the...
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by josephcmcclain , Jun 15 '01
Pros: Great Credit Limit, helpful customer service, Marvelous Despute Priviliges!
Cons: Interest Rates alittle higher than other banks.
I have been a citibank credit card member since January 2000. I was approved with a $5400 credit limit. $3900 Cash Limit, with a 2% Cash Fee. Citibank's customer service has always been a great help. I have never paid any over the limit fees, late...
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