Citibank

Pros: Great company, courteous customer service
Cons: You're still using money that's not actually yours, like they say, in the good old days, people stopped spending money when they ran out of it. (smile)

I was offered a Citibank Visa when I started college. You would not believe the world of difference it made. Not only did it help me out with a credit history, it gave me enough financial independence to move around a little. But the good thing is, it...

Pros: My prose demonstrates there are no pros!
Cons: bad service, disloyalty, no human element

I have been a citibank visa holder for over seven years, and what have I received by way of benefits and service, absolutely nothing. I received my card after responding to a preapproved offer in my college post office box in the beginning of 1993. I...

Pros: prompt, friendly service
Cons: none

I've had my Citibank for several years now, and consider it to be one of the best I've ever had. Their balance transfer rates are very competitive, and their interest rates on purchases and cash advances are also very good. They also gave me a higher...

Pros: credit limit
Cons: Customer service, finance rate changing, unwillingness to help

Well, I was so excited the day that I received my new Visa with a credit limit of $5000. I thought finally my credit is good after working with CCCS for 3 years. I am one of four and a military mom. We do not make very much money and this came in so...

Pros: Willing to work with you, rates not bad, online protection
Cons: Pesky phone calls, tricky voice automated system

This was the first credit card I got once I got into college. It was the best student deal I could find around, and believe me, I looked. I was relatively happy with their rates and they gave me a nice low limit that I really appreciated. Also,...

Pros: Fast Easy Reputable
Cons: Good online only

I have been turned down by every online card there is- Nextcard etc. But I received an offer in the mail for this card as I already had the Citibank Visa Classic. I went to the website and instantly had a 2000 dollar credit line! I had never shopped...

Pros: On-line access
Cons: No rewards, called to cancel card and they got really snotty!

After having this card for 3+ years and paying off my account each month, I was tired of using this card and not seeing any rewards from it. No frequent flyer miles, no cash back, no rebates, no nothing. I called to cancel the card, and I was switched...

Pros: A top-notch card that grows with you and provides great customer service!
Cons: None so far...

My first credit card was a Citibank Visa that I received my sophomore year of college. I initially received a $1000 credit line at 18.9 interest. Two years later I opened a Sony Card Mastercard with Citibank.

I recently called their customer...

Pros: They kept their word so far
Cons: I have none to date- 2 years

One thing to remember is that you play a dangerous game any time you get involved with credit cards. As long as the credit card company plays fair and you're responsible things are in balance.

Citibank helped me get out of the clutches of...

Pros: good customer service
Cons: no perks

Wasn't that their tagline a while back?

I've had a Citibank card since 1994, and it is my absolute favorite card. they have excellent customer service, but their APR might run higher than other cards. to me, that's worth it. Ok, perhaps i'm...

Pros: None
Cons: Fraudulent liars

We received an offer in the mail for 10,000 bonus Thank You points if we signed up for the card and used it once. Receiving these points was our incentive and motivation to sign up. However, the bonus points never arrived as promised. We called to see ...

Pros: low rates, great service, no mistakes
Cons: annual membership fee

I opened a Citibank Visa Preferred Card in January of 1986. At that time there was no such thing as platinum. The initial credit line of $6,000. was excellent but the rates weren't. At that time every card had an annual fee and a 19.80% rate so I...

Pros: they were very nice to me while I was still in college - typical
Cons: very poor web site; high fees and rates; no mercy despite years of use

I changed banks earlier this year. I switched my banking information on all of my online accounts, especially the Citibank account because I knew that they required several days before allowing a payment from new banking information (unlike every other ...

Pros: I can't think of any. Really. They are awful.
Cons: Late fees that are huge!

Citibank is terrible. They don't have an auto-pay option for their cards and that can result in late fees if you have a busy lifestyle (as I do). The minimum fee I have been charged for being late was $39. Hello usury. Now take a guess at how late I was? ...

Pros: Hilton HHonors points
Cons: Citibank itself

After having a Citi HHonors card for years with an excellent credit history I have now canceled my account due to the idiots that run Citi. I opened a "pre-approved" offer from Citi - called them accept the offer and had to go through an automated phone...