Fifth Third Bank

Pros: Many branches that are accessible throughout Indiana
Cons: I live in Northwest Indiana yet the branch listed on my checks is Chicago. Why?

I have been a customer at Fifth Third Bank since August of 2001. As the interest rates were going down I decided it was time to switch my mortgage from my local bank since their rates were over 9%. As my father banks at Fifth/Third Bank in Crown Point he...

Pros: Great Customer Service. Fast transaction.
Cons: None

When I got married I closed my account at Bank One (which was originally NBD when I joined) and opened a account with my husband at Fifth Third. I was told I would be getting my Debit-MasterCard within 7-10 days. After 12 days I called the customer...

Pros: great customer service
Cons: rude customers

i would like to say fifth third bank rocks!!! no one else meets the needs of everyone, from college students to the elderly. the only ones who complain are the ones who never learned to add and subtract, and are bouncing check after check all over town!!...

Pros: Great products and great service
Cons: High fees if your bad.

Fifth third is the best bank i have ever had my money at. The service is great. All of the tellers there are very knowing and could answer any question right away. If they can't then the manager is available and always has the answers. They are...

Pros: As they gradually take over there will be a lot of branches
Cons: ATM=Debit=Mastercard

I loved my bank. I really did. It was a nice neighborhood bank, present only in a thirty mile radius of my hometown. Sure, it was no Citibank and when I told friends where I bank it didn't inspire "oohs and ahhhs". Yet, it was one of the few...

Pros: None.
Cons: High fees, unyielding/uncaring customer support.

When I first got out of school, I thought that I might want to buy a house rather than throw money away on an apartment. My grandmother knew the branch manager at the 5/3 location near my parents' house, so I made an appointment to talk with her. ...

Pros: lots of branches in both Cincinnati and Dayton
Cons: customer service, charge for every ridiculous thing

I too was a happy customer of Citizens Federal and hated to see the merge with Fifth Third. Nevertheless, I have stayed with them bank for the last seven years through all of their mistakes and they haven't been little mistakes.

I was...

Pros: Absolutely nothing!!!
Cons: EVERYTHING!!!!

Well, my review is a lot like other people's reviews that have been written here.  I guess 5/3 just likes screwing their customers day in and day out.  We all sound like a broken record here!!Less than a month ago, somehow I came ...

Pros: online banking
Cons: too many fees, managers not helpful, shady practices

I had a checking account at Fifth Third bank for the past 18 years. Lately, due to error on my part, my account became overdrawn. In the past month, Fifth Third has charged me $1,200 in overdraft fees. Mind you that is just the overdraft fees. The amount ...

Pros: No Pros
Cons: They do have some nice and knowlegeble tellers...

We had a mistake and overdrew by $5 bucks.  I caught the mistake the next day and covered the money we overdrew (transfer from another 5/3 account) and extra to cover a normally 30 overdraft fee.  However, since I had overdrawn ...

Pros: dont really have and pros for them
Cons: read review for cons!!!

I have had nothing but problems with Fifth Third bank. I can never seem to do anything correct with them I have a checking account with them and also a Platinum credit card. I went to the bank one day to deposit a check of mine into my checking ...

Pros: They had a good rate
Cons: High and Unreasonable Fees, Deceptive Phone System, Outsourced Customer Service, Push a Culture of Debt

The first time it happened I was late on a payment because my bill pay did mess up and I did not catch it in time. What made it awful was their phone system which should have warned me about a late payment but instead kept calling and hanging up on me ...

Pros: They're fine if ALL you want to do is make deposits.
Cons: Terrible customer service and unreliable online banking

I recently closed my savings account with Fifth Third bank and plan on closing my checking account also. I feel it is my responsibility to explain why. Everything was fine until I opened my checking account a few weeks ago.

I got a...

Pros: I won't be a customer for long
Cons: Everything about it

Let me start out with the fact that I never chose Fifth Third Bank as my mortgage lender, I had Citizens Federal, which was gobbled up by Fifth Third. After having my home mortgage for seven years, and, not only never missing a payment, always...

Pros: Free Checking Accounts
Cons: Very expensive overdraft fees, very rude employees

I recently moved from Indiana to Washington where there are no Fifth Third branches. Unfortunately, in the hustle and bustle of getting settled, I failed to pay close attention to my Fifth Third account and when a forgotten check got cashed, my account ...