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by farley-san , Mar 21 '03
Pros: marketing Cons: misleading, almost dishonest
I love the convenience of credit cards, however I pay off my balence in full every month.
However, once I missed the due date on my MBNA card because they failed to print the due date on the statement.
I paid the full balance the...
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by newt40 , Feb 19 '05
Pros: Card was kind of pretty. Cons: AWFUL customer service, really awful web payments.
We had this platinum VISA card with our local bank (Standard Federal - a very good bank) and somewhere along the line it changed to MBNA. Bad for us - good for them? Back in August of 2004 we had a dispute on a charge - not only did it take forever for ...
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by wesmills , Jul 20 '00
Pros: Quality service, goes the distance for customers Cons: Higher rates, no online access for LOCs
I started my relationship with MBNA America in April of 1999 with a Gold Option line of credit issued in conjunction with Gateway Computers. They, after a little bit of prodding (I've found you have to do that with them, because even slightly...
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by elowe08 , Sep 20 '00
Pros: Overall, outstanding card Cons: Interest rate could be a point or two lower
I have had five credit cards, and of all of them, the MBNA card is my favorite card. They offer outstanding credit increases, flexible payment schedules, and they don't try to charge me to death with fees. They don't harass me with phone calls trying...
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by babyMONKEY , Jul 08 '00
Pros: Increasing credit line, no annual fee, low introductory interest rate, 30-day grace period, picture of Don Mattingly on the card Cons: Unfortunately, the bill still comes once a month!
After cancelling my horrible Providian Visa, I signed up for a Don Mattingly MBNA Visa at Yankee Stadium. I mainly wanted the cool promotional Yankee hat for signing up but after being approved I realized that this card is a blessing compared to the...
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by dihard , Nov 23 '00
Pros: high credit line; good quality Cons: cowardly practices
My only complaint (a big one though) is their cowardly practices.
I got this card with 5.9% introductory and 9.9% fixed.
I thought that "fixed" was indeed FIXED... However in MBNA terminology "fixed" means "after a...
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by arab2g , Aug 09 '01
Pros: The most excellent customer service in the business
No annual fee Cons: No rewards program
Not such competitive interest rates
In search for a credit card with a high limit I choose MBNA. They immediately accepted my application and doubled the limit any of my other credit cards were offering me. To add to this, they keep increasing my limit without me having to ask! As good as...
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by ghea , Aug 09 '01
Pros: Easy to get Cons: Everything else.
I have had this one card for over ten years. When I first got it, Ameritech owned it. Two years ago MBNA purchased it.
I have always made my payments on time and usually more than the minimum. Unfortunatley I always have a high balance on...
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by bassoongod , Jul 02 '01
Pros: decently easy to get, decent rate, easy cash advance Cons: not the quoted rate
well... it wasn't... that was reduced amount my card had... I got an introductory interest rate for transfers, cash advances and credit checks of 3.99%, my real rate is 15.99?... not the worst I have seen. Nice thing is I get a lot of extra checks, and...
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by ckburke , Oct 13 '00
Pros: Credit is KING! Cons: Checks are almost obsolete!
I have been a MBNA cardholder since 1981. For me, credit cards are an easy way to carry money INSTEAD of cash. It seems that the only place that will not take credit cards is the 'dollar' store and Aldi's grocery store. (Aldi's now takes debit cards...
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by djuk , Oct 30 '02
Pros: Very good customer service Cons: None
I have noticed in a lot of reviews of MBNA that people complain about how they receive late charges despite mailing in their payments early etc. I consider early to be 7-10 days prior to the due date, some people consider it to be 3-4 days. Since 9/11 I...
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by henry49 , Jul 30 '01
Pros: Efficient, high tech, ShopSafe service, responsive Cons: None
I received a flier with the MBNA statement. It indicated MBNA was not responsible for the transaction with the vendor.
The product was not up to expectations and I wrote to MBNA just to let them know what had happened, indicating I was...
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by unmatchedsocks , Jul 25 '01
Pros: Easy to get credit? Cons: Not flexible and abusive if don't pay
My husband and I got an MBNA credit line to buy our computer. When I lost my job and we couldn't make payments, MBNA representatives called day and night asking when we would be making our payment. Even when I set up our unsecured credit with a credit...
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by klow , Jan 26 '02
Pros: AWESOME CUSTOMER SERVICE-CUTE CARDS-0% INTRODUCTORY APR-EVERYTHING Cons: THERE AREN'T MORE BANKS LIKE MBNA
I have several credit cards ie..First USA, Discover, Capital One and so on. My MBNA card is the one with the lowest APR(fixed at 9% for over two years)the best customer service, and a reward of a higher credit line when I keep my payment history in tact....
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by joshuawelch , Nov 01 '00
Pros: Fraud protection Cons: Everything else
You want an inside view on MBNA, of course you do. Well where do I start? I worked for MBNA for three months and ill tell you there is nothing amazing about them. Now granted I was only a telemarketer but we now more than they think.
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