10 ratings (10 Epinions reviews)
Epinions Product Rating: Disappointing
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    Highest Rated Consumer Review by the Community

  • eSignal: For Investors of all Experience Levels

    Sep 7, 2001 by
    Rated a Very Helpful Review
    Pros: Flexible packages that allow you choose only the tools and type of data you need.
    Cons: Expensive if you track a lot of securities, the analytical tools included are only average.

    Summary: I have been using eSignal for about two years now, and have always found them to be reliable and accurate. Distribution over the Internet is much easier than the old signal boxes, but you might take into account that if you follow a lot of ... read more

  • Great software very poor customer service.

    Apr 30, 2012 by
    Not yet rated.
    Pros: Slick and easy to use.
    Cons: No customer service. Stay away!

    Summary: I'm afraid I didn't really get out of the stables with esignal let alone run with them.I took out the basic package and took the extra indicies services. I wanted to get a grip with the charting software before I felt confident enough to switch ... read more

  • Absolutley the worse customer service and rip off!!!

    Dec 3, 2001 by
    Rated a Very Helpful Review
    Pros: None
    Cons: Customer service! Amateur software design! Rip off process fee!

    Summary: I spoke with a sale rep by the name of Mark J*****n on late Friday 10/26/2001 regarding opening a 30 days trial account with Esignal. It is not in my recollection that he mentioned about a $39 process fee if I decided to cancel the trail. I could be ... read more

  • eSignal End-Of-Day is not recommended

    Oct 18, 2001 by
    Rated a Very Helpful Review
    Pros: none
    Cons: Customer Service, Performance

    Summary: eSignal End-Of-Day is bad news because of tech support, there is none for the end-of-day product. I had a problem for approximately 6 months that they sent me on one wild goose chase after another because they would not even attempt to reproduce the ... read more

  • Quality Data and Broad Application Support

    Feb 12, 2001 by
    Rated a Very Helpful Review
    Pros: Quality service, high quality data, direct from the exchanges.
    Cons: Charting application supplied is not as intuitive as others but is full functional.

    Summary: eSignal from DBC is one of the best sources of market data for individual investors that I have personally used. And I've used many of the common products, ranging from RealTick III / Townsend Analytics (2 stars); (3 stars but horrible data ... read more

  • Express Customer Reviews

  • meh service, bunch of jerks on the phone

    Nov 30, 2011 by
    Rated Show
    Pros: none.
    Cons: too expensive

    terrible customer service

    competitors are cheaper and better

    nickle and dimes you.

    Summary: I just cancelled ESignal.  They are *way* too expensive for what you get.  I cancelled them upon seeing the bill on my credit card and they stated that since I had used the service between when I was billed and when I called, they would not ... read more

  • ESignal will rip you off when you cancel !

    Oct 29, 2010 by
    Not rated yet
    Pros: None
    Cons: Too expensive and then they also rip you off when you cancel.

    Summary: ESignal charged me for an extra month after I cancelled my service online - the phone rep insisted that "Our system cancels your service the NEXT day after you do the cancellation online," so I was denied a refund (although there was no mention of this ... read more

  • esignal Sales dept is extremely rude and cold

    May 4, 2009 by
    Rated Show
    Pros: Not yet found any.
    Cons: worst customer handling... Will not recommend anyone.

    Summary:  May be esignal got a great software but their sales dept is very rude and cold. Before signing up I just wanted to know few things in details and called the sales dept like everything is in the website why I am calling to ask same information. I am ... read more

  • Tick charts are terrible on FOREX

    Mar 26, 2009 by
    Not rated yet
    Pros: No good
    Cons: Very poor

    Summary: The eSignal forex data feed is not good at all, as it has quotes streaming in from more than 200 banks and therefore you get whipsaws! Lot of money can loose!Bad customer service! If you complaint anything they put back in your head! Very poor ... read more

  • MarketCenter: Quotes are old

    Nov 26, 2003 by
    Rated Show
    Pros: Cheap
    Cons: And acts it.

    Summary: I had some quibbles to begin with . . . the streaming graph is confusingly structured, and one cannot limit it to just today's trades, or select and expand a part of the day, as one can with other such services. I also wanted my entry date to be ... read more

Showing 1-10 of 10 reviews