Chevy Chase Bank

Pros: No-nonsense service. Online banking. Number of locations in Metro DC.
Cons: Branches close early. Lack of locations beyond DC region.

I've been through my share of metropolitan areas - and banks - in my life, and Chevy Chase Bank was selected out of convenience - my office building has a branch on the first floor - and utter frustration with First Union, but that's a topic for another...

Pros: Online Banking, Loans, Customer Service
Cons: Limited to the D.C. Metro area

I have been a customer of Chevy Chase Bank since 2000, and have had checking/savings accounts, as well as a car loan with them. They are outstanding in everything, and I will continue to be a loyal customer as I am very happy with them. My main thing ...

Pros: Large number of branch locations (MD,VA,DC). Good customer service. Good online service.
Cons: Dismally low interest rates.

UPDATED DEC 2004: I have banked with Chevy Chase Bank since 1993. Overall it has been a good experience. They have lot's of branch locations spread all over Maryland, Virginia, and DC. In addition they have an ATM in most every Safeway and/or Giant. ...

Pros: Fast service at first
Cons: Got the run around on every problem

DO NOT OPEN AN ACCOUNT WITH CHEVY CHASE!!!!!
I recently relocated to Maryland for my job and choose Chevy Chase Bank. The Assistant Branch Manager was very nice and opened my account on the spot. I applied for a debit card and was pleasantly...

Pros: Convenient
Cons: outside ATMs can be costly, prone to mistakes

Chevy Chase Bank is the most convenient bank in the Washington, DC area. No other bank can match the availability of Chevy Chase's branches and ATMs. They have a full-service branch in every Giant Food store near me, and several traditional near me...

Pros: Check cards, Lots of ATMs, Low fees, overdraft, etc ...
Cons: Only in Maryland/Greater DC area

My wife and I have been with Chevy Chase ever since we moved to Maryland in 1997. We did a lot of shopping around, because we wanted a few things in a bank:

1) Check Cards
Chevy Chase gives everyone Check Cards in the mail mere days...

Pros: Good service, lots of options, some free benefits
Cons: ATM fees

I recently opened a student account at Chevy Chase. The staff was friendly and helpful, and was willing to allow me to open an account even though I was under 18 at the time (unlike most banks). I like the no-minimum-balance option, and the fees are...

Pros: fees arent too bad, online banking nice.
Cons: customer service stinks, service overall stinks, locations

Chevy Chase Bank, such a pleasure to do business with you, banking on my terms... YAY [/sarcasm] Well, after reading review on many banks in this section, I've noticed many people who gave negative scores to a particular bank listed one or two (or ...

Pros: Convenient in the DC area, friendly service, decent online services
Cons: Not nationwide, drive-throughs are rare.

I ended up at Chevy Chase while living in Northern Virginia after becoming frustrated with my former bank's local branch. One thing that attracted me to the Chevy Chase near my (then) home was that it had a drive through ATM. Little did I know that...

Pros: Lots of locations in DC
Cons: Unreliable deposit system, no real customer service

History I have been banking with Chevy Chase Bank for nine years. I started at the Pentagon City branch, then moved over to the Oakton,VA branch, and finally ended up at the Hanover, MD branch, where I've been since 2000. I have checking, ...

Pros: There are many locations.
Cons: Saying they have terrible customer service would be an understatement.

I had an issue with my new debit card with Chevy Chase. So I call them, of course expecting courteous customer service reps, because I have been with Bank of America for so long, and they have great customer service. I had deposited $350.00 dollar 5 days ...

Pros: Convenient when living in the DC area
Cons: The rudest service I have ever received.

I have been living in the Metro DC region since I was 5 (24 years). When I was around 11 or so, I o ...

Pros: Many branches in the DC area, online account access
Cons: Terrible interest rates, customer service, deposit processing, basically worthless

I'm a student in college. I've been part-time for most of that while working full-time. Money has been tight. I chose Chevy Chase because they have a branch at school and several near my apartment, in the DC area. From the get-go I've had problems. ...

Pros: Good online banking, if ledger/actual balance a bit unclear
Cons: Terrible policies, not at all customer-oriented, rude reps, slow to process checks

I've had it with Chevy Chase. After being a customer in great standing since I moved here 3 years ago, I recently opened a line of credit. I thought this would be good protection because, unlike Fleet when I'd lived in Massachusetts, Chevy Chase takes an...

Pros: Just great! Very user friendly and dependable.
Cons: None

I joined Chevy Chase Bank during a promotion at a local branch, and opened an account on the spot. Such helpful staff, they had computers set up to provide a demonstration of on-line banking. I've been hooked on it ever since!

First of...