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by levda , Dec 09 '00
Pros: Easy to navigate Cons: None
I have been using Citibank for about 2.5 years, since I graduated from college. I couldn't very well have a bank in Bloomington, IN and an address in Chicago, IL so it was time to graduate from the IU Credit Union (a very nice bank, by the way). Since...
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by garypai , May 20 '00
Pros: Excellent customer service, numerous branches, excellent online banking Cons: Fees for everything unless you maintain a high balance
Unfortunately, Citibank and I recently parted ways. It was an amicable relationship while I was their customer, and an equally amicable breakup. Though I am currently a satisfied Chase customer, there are many aspects of the Citibank banking experience...
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by vemartin - Top 50, Feb 02 '07
Pros: Great interest rate for our e-savings account; free external funds transfers. Cons: Charge for direct download into Quicken; Customer service could use so training.
The news yesterday (February 1st 2007) was dismal: the savings rate in America is now at an all time and depressing low of negative one percent! My wife and I, in an effort to buck the trend, cling to the axiom “Pay Yourself First.” For us that ...
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by garethusa - Top 1000, Aug 21 '06
Pros: Ease of myciti.com, Banking with true higher standards, ThankYou points, No fees banking Cons: None
I've had many bank accounts. And banks have changed so much over the time I opened up my first savings account when I was eight years old thanks to my mom. Ever since I moved to the northeast, I have used Chase Manhattan, RIGGS Bank, Chevy Chase Bank, ...
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by brendap1 , Dec 02 '04
Pros: Great online & ATM interface; good teller service; good telephone service Cons: In-branch account support is sad; limited ATMs and branches
I have been a Citibank customer for over five years. I have had great experiences with their online service, and with the tellers. I use branches in three different areas in Maryland, and have never had a complaint about the window service. For the most ...
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by revelated , Oct 22 '07
Pros: Citigold Cons: Direct Bank/India support, poor procedures/processing methods
Instead of wasting your time with extended stories, I'm going to give you what you really came for - the facts, about Citibank. Separated into four parts: Deposit Accounts, Credit Accounts, Customer Service, and Procedures. ** DEPOSIT ACCOUNTS If ...
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by noangels - Top 1000, Nov 13 '07
Pros: Great promotional rates, no hassle, excellent website, great rewards Cons: Only that I had used other banks before Citibank
After almost 2 years, 2 checking accounts, and 2 savings accounts, I can honestly say I have been completely satisfied with Citibank. How I Became a Customer At the time I opened my current accounts, I was fed up with banks. My previous ...
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by tmikeyt , Jun 17 '04
Pros: Citibank AAdvantage Debit Card, International Presence Cons: Difficult Customer Service at times, slow to post transactions
My review of Citibank, mostly applies to the Citibank AAdvantage card programs they offer, but I have listed a couple of other experiences I think are important for the majority of users and customers. I have been associated with American Airlines ...
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by mistyblue1 , Jan 13 '05
Pros: On-line Banking and Bill Pay Cons: Customer Service on the telephone is not consistently great (or even good), fees
Citibank: I've been a customer of Citibank (in NYC)for approximately 5 years. I opened the account with ease. I've enjoyed free checking and savings accounts with them, free on-line banking, excellent customer service, and making friends with their ...
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by mattjoe - Top 100, Mar 08 '00
Pros: there could be some pretty tellers working there Cons: CITIBANK DISGUSTS ME.
CITIBANK, I HAVE NO TIME TO WASTE ON YOU.
I hope any freedom loving person also feels they have no time for CITIBANK also. Keep in mind that you make banks rich by just doing any business whatsoever with them.
CITIBANK now thinks they are...
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by holosys , Oct 25 '03
Pros: None. Cons: Citibank does not honor its agreements with its customers.
I received a seemingly generous offer in the form of a letter on 8/11/2003 from Citibank to get 5% cash back on all qualified purchases through 2/28/2004 (up to $100). Refer to Letter #1 below. After calling Citibank's customer service number on the ba ...
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by venu , Oct 19 '99
Pros: Easy to navigate, customizable, fast online bill payment Cons: High fees at the bricks-and-mortar branch, low density of ATMs on West Coast
Citibank has always been ahead of its counterparts when it comes to incorporating technology into its operations. This is truly evident in its excellent online banking service which it unveiled an year ago.
I had been banking with the Bank of...
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by ptiemann - Top 50, Oct 29 '99
Pros: great website with good features Cons: banking and credit card is expensive, poor customer "service"
I believe that banking should be free since banks make profit off me when I keep my money in their low-interest checking/ savings accounts; therefore I decided to bank with my local Credit Union.
Also citibank does not have branches in many...
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by codefire , Jul 20 '00
Pros: Hey, when it comes to banks, the bigger the better Cons: Lack of actual branch on the campus/ ATM does not take deposits
This is strictly a review of the Citibank on Campus product offered by Citibank in various colleges around the United States. The product is not offered by the bank at its branch locations.
The way this account...
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by ktell , Nov 29 '00
Pros: Great Decor Cons: Poor Customer Service
During the last three years my banking experience with Citibank was as good and healthy an experience as anyone would expect from a bank. Then, an unfortunate slip on my part opened my eyes and gave me an serious education on bank practices and what...
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