Citibank

Pros: Good customer service, ATM's everywhere
Cons: One of their ATM's malfunctioned and lost $40 from my account

I chose Citibank for my banking needs because my company has an arrangement with them that gives us a free checking and savings account, and Checking Plus, which is a back-up line of credit that prevents you from bouncing checks. Although I haven't...

Pros: SERVICE!, personal attention, worldwide banking, free online bill payment
Cons: Expensive fees, high deposit requirements

Money is a very personal thing. Walk into citibank, that's how they treat you. With personal attention. Even if you're a small time joe doesn't keep that much in the bank.

They'll listen, and they will help you. You're more than just a number...

Pros: ATMs everywhere, basic online services
Cons: customer service--both over the phone and at branch offices

I opened an Citibank checking account and linked preferred money market account last August. The main reasons that I chose Citibank over others in the area (such as Chase Manhattan) are: (1) the minimum combined balance requirement is only $1000, (2)...

Pros: Citi's online banking good, lots of DC & MD branches
Cons: Yet another fee?!

If it were not for the fact my employer has a deal with Citibank for "fee free services" [Yea, right], I'd have ditched them long ago. They are masters of fee charging. The latest outrage is that they are now charging $9.95/month for access...

Pros: Good services, polite people, Never lost my money
Cons: not open on saturdays around where i go

Every time i step foot inside citibank i feel like im part of a family. I walk in there to deposit my checks inside my savings account and they treat me dearly. Sometimes they even have little hershy kisses that you can eat. I assure you that they never...

Pros: customer service, online banking
Cons: None

As a small time banker with a simple checking account through Citibank I was a bit apprehensive about applying for a business account. My credit had a major blemish from a mistake in my youth and my business was still in the new idea stages. Still, I...

Pros: Excellent online system, good CS
Cons: Fewer ATMs

Citibank is by all means one of the most famous international ones. I believe that most of the people know or at least heard about Citibank. Moreover, most of my friends, including those who work for it, recommend this bank. Because of its popularity,...

Pros: excellent service, availability
Cons: annual fee

I have been a member of Citibank for about a year now and they have provided me with great service and no hassles. I started a new job last summer with a company that was affiliated with Citibank, and decided to join so my checks would be directly...

Pros: Sometimes they make bank errors in your favor
Cons: It's a bank

We all hate our banks. I lived in Oregon and hated US Bank fervently. I moved to Washington Mutual, hated them slightly less, but substantially. I moved here to New York, the center of banking hell, and put my money in Citibank because I got free...

Pros: Ease of use and customer service
Cons: Need to add some functionality to site

I would highly recommend Citibank as an overall general banking & investment site. They can perform the following functions free of charge:

1) Deposits no charge(whether via US mail, their ATM, or tellers).
2) No fee checking when...

Pros: Convenience, range of services
Cons: Cost, account minimums, investment support

I should start by telling you that I have never used another bank's internet services so I can't make direct comparisons, but I have researched what they offer and never found anything which would convince me to change.

I moved my account to...

Pros: Free, easy to use, powerful features
Cons: Must use Citibank for your banking

Citibank is everything a big bank should be. Expensive to use, branches everywhere and ignorant of customer satisfaction. Normally, I wouldn't use Citibank for banking. However, after receiving a deal on a Free Checking Account, I am willing to live with...

Pros: Good online features, bill payment
Cons: Unintegrated/awful customer service

I moved to San Francisco over a year ago and went shopping for a bank like most others do: walked down the block to the closest one. It was a toss between Wells Fargo and Citibank. Since I travel, I chose Citibank (they're all over). Here's what I think...

Pros: big, huge, commercial, no feelings
Cons: money hungry, dont give a damn

I think these people are out to suck every penny they can from the average Joe.

They charge a buck here a $5.00 fee here, 10 bucks a month to hold your money, and if god forbid you make a mistake and bounce a check because something might not...

Pros: convenient, site loads fast, all the details are available to you
Cons: Site can be a little confusing

I have had a Citibank credit card for several years, and I recently checked out their website to see if I could access my statements online. I was pleasantly surprised to find that I can. They give you a list of current charges, amount due, and last...