Citibank

Pros: Not really worse than the rest.
Cons: They stink as much if not worse than the rest.

I do all my personal and business banking at Citibank and with the amount of money I invest with them they gave the special orange card treatment. You would imagine good service. NOT! Since, Cal Fed sold out, I have been introduced with surprise fees. ...

Pros: I didn't have time to taste any pro.
Cons: Arrogance, bad service, lots of paperwork

I didn't have time to know Citibank, I decided to cancel my account even before they proceeded to fully activate it. After opening both a checking and a savings account with good hopes about it (the reason was their 4.5% interest in the savings), I had ...

Pros: Absolutely none
Cons: phone harassment, poor service

Why I ever chose to deal with Citibank is a question I have certainly asked myself many times! I made the mistake of responding to a special credit card offer I received in the mail.

First off, the offer was to transfer my balance at a lower...

Pros: Banking center people may be friendly.
Cons: Broken business process, inconsiderate and unhelpful customer service, penalize customers for their own mishaps.

I have had a Citibank credit card for a while and thought I would open a CheckingEZ account too ...

Pros: convenience
Cons: poor business methods

I used to have a Citibank VISA card up until a few years ago when I sat down, stunned that my bank statement still showed a balance owing after paying it off in full before the balance due date! Apparently, I still owed them interest on the unpaid...

Pros: Well designed, easy to use website
Cons: Customer service, especially investment services need some serious improvement. Low interest rate.

Citibank has a pretty good brand name. If you live in a major city with significant financial activities, such as New York or Chicago, Citibank probably has many branches. I have been using Citibank for two years now and in the end, I have very little...

Pros: Size, options, online service
Cons: Customer Service, online account opening

Opening a Citibank Online accounts was the most frustrating experience I've gone through since I was wrongly accused of my wife's murder! Just a few days after entering the account online I received my Citibank ATM card, and thought it was the...

Pros: Great online banking web site, excellent assortment of financial products that are well integrated.
Cons: Citibank Gold has excellent telephone customer service. Other accounts may be spotty.

There's no doubt that Citigroup has lost much of its luster recently, due to its poor investments in the subprime market. However, its two main consumer branches, Citibank and Smith Barney brokerage are continuing to provide excellent service and ...

Pros: ATMs can be found often enough. Have had no problems.
Cons: Lines are enormous for both tellers and even ATMS

Citibank is a bank for someone who is low maintenance and just wants a place to keep their money. I have had an account there for years for my basic needs and have not had any problems.
Their customer service is fine (unlike Chase) and their ATMs...

Pros: NOTHING
Cons: WORST BANK EVER. TREAT THEIR CUSTOMERS LIKE SECOND CLASS CITIZENS.

I live in NYC and own a small multimedia company.
I chose Citibank (unfortunately) for several reasons, mainly access to branches and what I thought at the time was decent online banking.
I have learned, however, that CITIBANK has absolutely...

Pros: Low fees, convenient locations
Cons: Customer service!!!

I set up a new account with Citibank after moving to a state where my former bank does not operate. The opening deposit to my savings account was made with a cashier's check from my former bank, and I was told at the time that personal checks may take a...

Pros: Wide range of services
Cons: Interest rates a little behind other banks

I was a Cal Fed ( California Federal Bank ) customer going back to the early 1990's; in March 2003 it was absorbed into Citibank. My current accounts are a money market fund ( with checking ), a standard checking account with interest, and some CDs. ...

Pros: Citibank's Credit Card division is nice
Cons: Every other part of Citibank

I applied for a variable rate HE loan from Citibank. Everything seemed to go smoothly, until I chan ...

Pros: has online banking, professional & polite service
Cons: may be sparsely located in some cities

I have been a Citibank customer for over five years now and am quite pleased with the service I have been receiving. As a checking customer with a budget checking account (limiting me to no more than six checks per billing period, or month), I can...

Pros: Online Navigation, Customer Service staff
Cons: No MC/V debit card yet

When I opened my checking account with Citibank I was a little leary. I just came out of a bad "relationship" with Chase; but that's another Epinion. Boy, was I surprised. Citibank is wonderful.

The online services are easy to...