Commerce Bank - Missouri

35 ratings (35 Epinions reviews)
Epinions Product Rating: OK
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    Highest Rated Consumer Review by the Community

  • Commerce Bank - why I moved to Kansas City

    Sep 28, 2007 by
    Rated a Very Helpful Review
    Pros: lots of products, including free checking and free online bill pay and online banking
    Cons: don't mind charging fees, interest rates on savings pretty low

    Summary: Back in 2000 my husband got a job offer to relocate to Kansas City and work for Commerce Bank, a midwest bank with a tri-state presence (Missouri, Kansas, and Illinois). Since we had our bank accounts with Washington Mutual and they didn't have any ... read more

  • Avoid Commerce Bank at All Costs

    Feb 27, 2010 by
    Rated a Very Helpful Review
    Pros: I cannot think of a one that isn't offered by a better bank.
    Cons: See above review.

    Summary: I have banked with Commerce for well over a decade. In the last two years, however, their service has deterioriated to the point where I fired them and went with US Bank.1.  Good luck finding a live knowledgeable person when you call the ... read more

  • COMMERCE BANK - WORST BANKING DECISION I HAVE EVER MADE

    Feb 10, 2007 by
    Rated a Very Helpful Review
    Pros: Many locations in the Kansas City area.
    Cons: They can't seem to put money in the correct accounts. Employees need better training.

    Summary: I have my personal checking accounts with Bank of The West and with Bank Midwest. Both of these banks are OK. I have had no problems with them. My 17 year old son had a savings account with Bank of The West but wanted a checking account with a Visa Check ... read more

  • Definitely a bank to avoid

    Apr 6, 2003 by
    Rated a Very Helpful Review
    Pros: Convenient locations
    Cons: Unreliable account information, sporadic credit card bills

    Summary: I opened an account at Commerce Bank when I first moved to the area because it was close to my new home. I have regretted this decision ever since. First of all, when I opened my account, they didn't allow me to access any of my money for over ... read more

  • Commerce so/so

    May 31, 2002 by
    Rated a Very Helpful Review
    Pros: Bank locations all over the metro area.
    Cons: Not very good customer service

    Summary: I have been a customer of Commerce's since we moved down to Kansas City 7 years ago. What first attracted me to them was the fact that they offered free checking. No charges just to hold an account with them. POSITIVES 1. Like I already ... read more

  • I'll Stick With A Bank Who Cares About Me

    Sep 8, 2001 by
    Rated a Helpful Review
    Pros: They are building banks all over the place
    Cons: undisclosed fees, cold atmosphere, etc

    Summary: A few months ago I went to open a savings account with the new commerce bank in my area. My boyfriends brother works there and he said it was a good bank, so I felt safe putting my money there. When I walked into the bank I was shocked by its enormous ... read more

  • Banking at Commerce doesn't pay!

    Aug 21, 2001 by
    Rated a Helpful Review
    Pros: The online banking is very nice....
    Cons: but, to actually bank here, is a nightmare!

    Summary: My husband and I chose Commerce because it was recommended to us. We now wish we had never heard this advice. Often we have had to update THEIR versions of our records, because they have failed to include deposits! Four times now, we have had to put ... read more

  • I only signed up because they had free checking

    Jul 8, 2001 by
    Rated a Very Helpful Review
    Pros: Free checking, 24-hour automated service to check account balance
    Cons: Read my review

    Summary: I am not at all impressed with Commerce Bank in Kansas City, MO. The only reason I signed up for the account was because they were the only bank in town with checking, and because I was being ripped off by Bank of America. When I lived up in ... read more

  • They Are Ripping Us Off!

    Jul 5, 2001 by
    Rated a Very Helpful Review
    Pros: It is close to my house.
    Cons: We can't afford to keep losing money for no reason.

    Summary: I have been banking at Commerce of Missouri for over five years now, and am sorry to say I have not had the money to change banks. When I first started with Commerce they were smaller and a lot better. But things have rapidly gone down the ... read more

  • It's a love/hate relationship.

    Jun 5, 2001 by
    Rated a Very Helpful Review
    Pros: Free checking, nice employees.
    Cons: Direct deposit issues.

    Summary: I love Commerce most of the time - it has been my bank for about 6 years, ever since just about every other place started to charge for checking. It has several locations close to both my home and my work (and since I work 30 min from my home, this is ... read more

  • A People's Bank

    Dec 9, 2000 by
    Rated a Very Helpful Review
    Pros: products, customer service
    Cons: none

    Summary: I opened my checking account with Commerce Bank because they have free checking, and they mean it. At another bank, I started off with free checking, then they added on some fees with little warning, I have left that bank and transferred my accounts ... read more

  • You can bank on Commerce..

    Nov 29, 2000 by
    Rated a Very Helpful Review
    Pros: free checking, friendly people
    Cons: Internet transfers can be tricky

    Summary: Commerce is my first and only B&M (bricks and mortar) bank. I started with a savings account when I was 16 so I could have a safe place for my paychecks. There is a branch within walking distance from my home and several ATM's. I like ... read more

  • Decent banking with minimum fees

    Jul 14, 2000 by
    Rated a Very Helpful Review
    Pros: decent, effecient customer service, minimal fees
    Cons: somewhat lacking in locations, but I see more ATMs all the time

    Summary: After banking with Nations/Bank of America/whatever it used to be called for about 3 years, I was frustrated and ready to call it quits with all banks forever. It seemed like every time I turned around, I was paying a dime for this, a quarter for that, ... read more

  • Great Missouri Bank

    Jul 10, 2000 by
    Rated a Very Helpful Review
    Pros: Free checking
    Cons: no interest earned

    Summary: After working at a bank for over seven years and not having to pay any fees for a checking account, I decided I needed to find a bank that would not charge me these fees. Commerce was the one. I don't see paying anyone to keep MY money. I ... read more

  • Great for online use

    Jul 8, 2000 by
    Rated a Very Helpful Review
    Pros: On-Line Banking, Branch employees
    Cons: Customer Service via the phone is unacceptable

    Summary: I live in Lawrence, KS and I found Commerce to be a good bank for me for a variety of reasons. I was previously with Capitol Federal Savings and Loan. The reason I switched was because of the Online Banking functions built into Quicken. I rarely ever ... read more

  • For my money, it's NOT Commerce

    Jun 10, 2000 by
    Rated a Very Helpful Review
    Pros: Learned my Lesson about balancing checkbooks
    Cons: Customer Service, "Lost" Money

    Summary: I banked at Commerce for two years. Had I known then what I know now, I never would have opened an account there. I had difficulties with Customer Service and had quite a bit of money just disappear. I now know to balance my checking account ... read more

  • Convenience at its Best..

    May 26, 2000 by
    Rated a Very Helpful Review
    Pros: free checking, 24 hr automated service
    Cons: none

    Summary: For those of you looking for a bank with many benefits, Commerce is the bank for you. I have been a loyal customer with Commerce Bank for approximately 5 years now. You probably also know that I live in Missouri and locations are a dime a ... read more

  • I have had no problems

    Feb 16, 2000 by
    Rated a Helpful Review
    Pros: No nonsense banking
    Cons: May charge a little more than most.

    Summary: Commerce bank is a great bank for those of us who haven't got major investments. They are a very convenient 'local' bank, that is open on Sundays (drive through), and are always very friendly. As long as you have $100 in your account then ... read more

  • Commerce for my money!

    Jan 28, 2000 by
    Not yet rated.
    Pros: Easy, Free banking!
    Cons: would like more ATMs in public areas

    Summary: My husband and I have used Commerce bank for all our banking needs for about 5 years now. We are really satisfied with the service we get. Totally free checking is a great incentive to begin with. We recently signed up for online banking to pay bills ... read more

  • Wonderful Customer Service

    Jan 22, 2000 by
    Rated a Very Helpful Review
    Pros: No fee checking, smiling tellers
    Cons: Have to open (yet another) credit card to get free checking

    Summary: When I first moved to St Louis, I opened up an account at United Postal Savings, where my now-husband had his account. We were swallowed up by Mercantile Bank, and had to endure all the bile that went with it - monthly fees, changing account ... read more

Showing 1-20 of 35 reviews
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