Fifth Third Bancorp

93 ratings (83 Epinions reviews)
Epinions Product Rating: Disappointing
5 stars
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4 stars
6
3 stars
1
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    Highest Rated Consumer Review by the Community

  • Free may not always be the best way to go.

    Dec 11, 2007 by
    Rated a Very Helpful Review
    Pros: Interest checking, no fees, banking benefits
    Cons: Incompetence.

    Summary: We moved recently and I had to change banks so that I would have access to a local branch. With the stress of moving I didn't do any research and went with Fifth Third Bank because it was the nearest bank from our home. Types of Checking ... read more

  • Rude

    Feb 3, 2014 by
    Not yet rated.
    Pros: none
    Cons: Don't give accurate information and wait period is very long.

    Summary: I was on the phone with fifth third bank's customer service for half an hour before anyone bothered to respond. I was not given the option to leave a message or hold my place. They also did not give the length of wait time. When I finally was able to ... read more

  • Avoid 5/3 Bank

    Nov 7, 2012 by
    Rated a Very Helpful Review
    Pros: - many locations regionally
    - many atm locations regionally
    - friendly tellers
    - online access easy to use
    Cons: - value own needs above those of their members
    - unwillingness to deviate from their "rules"

    Summary: I RECOMMEND that you avoid 5/3 Bank completely and choose a credit union that is not-for-profit and owned by the members.  5/3 customer service is unwilling to recognize customer needs above their own.  The short version of my story is that 5/3 ... read more

  • Fifth Third Bank Mortgage

    Oct 18, 2011 by
    Not yet rated.
    Pros: read other reviews.
    Cons: BE CAUTIOUS WITH THIS BANK. FIFTH THIRD IS NOT RELIABLE.

    Summary: To keep it short, I will be to the point. I applied for a mortgage loan, for my first house purchase, with 20% down payment.  After a week I was informed that my mortgage application is approved and that I can go ahead with the property closing. ... read more

  • Fifth Third Bank's Policy of Evil

    Oct 3, 2011 by
    Not yet rated.
    Pros: None.
    Cons: Rude
    Lairs
    Incompentence

    Summary: I work at a used car dealership that has been in business for 29 years.  A customer traded in his vehicle to us and it had a payoff at Fifth Third Bank.  We wanted the title as soon as possible, and the customer had the 10 day payoff ... read more

  • DO NOT join this bank

    Aug 4, 2011 by
    Not yet rated.
    Pros: NONE!!!
    Cons: $5 and $10 to death. Unorganized and love to waste your time.

    Summary: I've had to work with this bank because I took over a mortgage. Dealing with this bank makes my blood boil. They ask you useless questions to get to the person that you need to speak with and then when you get to that person they ask you the same useless ... read more

  • I've never delt with a worse bank.

    Jul 13, 2011 by
    Rated a Helpful Review
    Pros: Must be some, they are still in business.
    Cons: Scumbag collection department.

    Summary: I started an auto loan on a brand new truck with this bank back in '07. Everything was great until I lost my job at the beginning of '11. I lived on my savings for a while until I was finally able to find a job paying me quite a bit less money than I had ... read more

  • my fifth third bank story

    Dec 19, 2010 by
    Not yet rated.
    Pros: no pros, only what I mentioned before
    Cons: no cons, only what I mentioned before

    Summary: 5/3 Story (rough draft): I started working for 5/3 in my then-home-town of Geneva, IL.  I was a junior-to-be in college and was looking to finish my bachelor degree.  Within 6 months @ 5/3 I was recognized as a top performer and transferred to ... read more

  • Seriously the worst bank, I've used a lot of banks this banks horrible!

    Jun 1, 2010 by
    Not yet rated.
    Pros: Seriously cannot think of any when compared to any other bank
    Cons: The bank as a whole is horrible, customer service, rates, website, bill pay, locations, everything

    Summary: So first off the bank is behind in the times. I have a Auto loan which I cannot make payments online to, who does not have online bill pay these days? Second, I was 6 weeks late on my payment, oops it happens however they charged me $269.76 in late ... read more

  • A Greedy, Vile, Filth of a Bank. Use at Your Own Risk.

    Dec 2, 2009 by
    Rated a Helpful Review
    Pros: Friendly tellers
    Convenient locations
    Cons: Asinine management
    A system that is designed to rip you off
    Greedy

    Summary: If you live pay check to pay check, or even close to it, avoid Fifth Third like the plague. They will find a way to take what little money you have for themselves. I have never dealt with such a greedy company before, and that includes credit card ... read more

  • Money Hungry 5th 3rd

    Jun 4, 2009 by
    Not yet rated.
    Pros: Convenient locations (your town's ex-local bank most likely)
    Cons: High fees for overdraft, negative balance, breathing, blinkning, etc.
    Poor customer service (at best).

    Summary: Im a student at Indiana University. Ive been with 5th 3rd for over 2 years. I recently wrote a check to my old roomate for utilities. It just so happens on the day he went to cash the check, I used my debit card for a purchase of $0.50 worth of gas. ... read more

  • Why would you do business with 5th/3rd bank?!?!

    Jan 4, 2009 by
    Rated a Helpful Review
    Pros: They are all over the place, if you insist on doing business with them.
    Cons: They are all over the place, proving how much they are making by abusing people.

    Summary: A retched archaic company that doesn't care one bit about the customer.  They don't provide any ability to recieve automated notifications (except by snail mail) of when there is a problem on your account so you end up going days and days ... read more

  • Use fifth Third at your own risk

    Sep 23, 2008 by
    Rated a Helpful Review
    Pros: Friendly Staff
    Cons: Incompetent and dishonest staff, Subpar machines, extended check processing procedures

    Summary: I have had a horrible experience with Fifth Third and would only recommend them as a last option. My experience began with them 3 years ago. A year into our relationship their business advisors informed me of business option they could offer me to help ... read more

  • Fifth third checking

    Jul 21, 2008 by
    Not yet rated.
    Pros: online banking
    Cons: underhanded fees, unsympathetic, rigid and rude customer service.

    Summary: We have been banking with fifth third for 4 years. On and off throughout this time we have had some issues, but this last problem made us sure that closing our account was the best thing to do. We opted to have our overdraft protection covered by ... read more

  • This Bank is a NIGHTMARE! Abandon ship!!!!

    Jul 19, 2008 by
    Rated a Very Helpful Review
    Pros: Absolutely NONE
    Cons: Greedy,unsympathetic,poor website,deception at it's finest

    Summary: I can not even believe my present situation. I loved First Charter. In 6 years, it was financial bliss and nothing ever bounced or caused issues. The service was always fantastic, and I could NOT complain. In fact, I bragged ALL THE TIME. Then we get ... read more

  • Robbers! Thieves

    Jun 12, 2008 by
    Rated a Helpful Review
    Pros: No lines - well read why
    Cons: THIEVES - STEAL YOUR MONEY IN FEES

    Summary: This bank has done nothing but cost me money. There are never any lines in this bank and they are not busy and I am pretty sure I know why now. All I ever hear is how people have been robbed by them. One overdraft and it's all over - they own your ... read more

  • fifth third bank is a thief

    May 14, 2008 by
    Rated a Helpful Review
    Pros: they are supreme liars
    Cons: they will leave you absolutely broke from fees.

    Summary: After having an account with this terrible bank for 6 months, I have never had so many fees generated by this bank. In six months,I have paid more fees than in the previous ten years at my old bank, which was unfortunately bought out by another shyster ... read more

  • Fifth Third Bank is a thief

    Apr 17, 2008 by
    Rated a Helpful Review
    Pros: They tell really good lies
    Cons: they keep on taken more and more money

    Summary: My mother had gotten a car loan from Fifth Third Bank, but it has been hell. In feb, they had taken out two car payments for march and April. Why, we have no idea but they told her nicely tough luck getting your money back for those months.We tried ... read more

  • Fifth Third Bank, third place on my list?

    Apr 1, 2008 by
    Rated a Very Helpful Review
    Pros: There seem to be a lot of locations in Sarasota, FL.
    Cons: Watch out for the high overdraft fees, not unlike other banks.

    Summary: I opened a Fifth Third checking and savings account about three years ago so I could cash my Sarasota Opera checks while I was still working for the opera company in downtown Sarasota. Sarasota Opera probably chose Fifth Third because they are ... read more

  • Boo to Fifth Third

    Jan 10, 2008 by
    Rated a Very Helpful Review
    Pros: offers debit card
    Cons: horrible customer service and policies

    Summary: Upon opening a free checking account with Fifth Third out of local convienence, I have been nothing but frustrated and disappointed with this bank. Originally they accidentally charged my account overdraft fees by bank error which as a result caused ... read more

  • Fifth Third Dispute Process

    Jan 2, 2008 by
    Rated a Very Helpful Review
    Pros: None
    Cons: Archaic and unprofessional business

    Summary: In my opinion, 5th/3rd Bancorp is not a quality business. Here is my story, which started a long time ago from the inside: I worked for a company called Illinois Regional Bank, which was the holding corporation that purchased the Bank of Clarendon ... read more

Showing 1-20 of 83 reviews
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