Firstar

Pros: friendly staff
Cons: could have better hours, but they are a bank after all!

I've read through the other opinions and realize that everyone has different opinions based upon their own experiences. I would never try to say that those that have had problems with Firstar bank were wrong. But I would like to give you my point of...

Pros: Seven Day Customer Service Location, Location, Location Quick Customer Service Online service capability
Cons: Should be in all 50 State?

Recently I arrived in Ohio to commence a work assignment. My profession does not allow me an opportunity of banking services during the week.

I was excited when I found Firstar was open on Sunday. I had never encountered a bank with actual...

Pros: long hours 7 days a week, free online banking
Cons: none

the firstars by me are located inside giant eagles so they are small and the customer service is excellent, they are open til 8 during the week and 6 on sundays which is also nice, they offer totally free checking and also free online banking which...

Pros: Good, as long as I stick to the branch at work, ATMs are abundant.
Cons: Go anywhere else, and you may have problems.

I switched to Firstar because they have a branch in my office building. Now, I admit, I work for a large, well known company, and the highers up like to be treated like kings. So if you're going to place a bank branch in the building (behind security,...

Pros: Quick Service Helpful People
Cons: Fees if you do not watch your account closely

Every time I have contacted the bank's customer service I have had a good experience. What I have found is if you act with dignity and respect you will be treated the same.

I recently had problems with the Bill-pay system used to...

Pros: Firstar issued ATM Card for those without a checking account
Cons: Monthly 6.95 fee

I can't get a checking or anything in my name because of past mistakes.
The Skylight Stratus card is issued through Firstar Bank and is 6.95 a month with 4 free ATM withdraws.Use a Firstar ATM and there is no fee! The customer service is excellent...

Pros: Few finance charges, easy account accessibility
Cons: Slow about posting deposits

After reading several of the reviews listed here, I feel that I should write a review in defense of Firstar. I have held both a checking and a savings account at Firstar for more than 5 years, and have never been unhappy with their services. When I...

Pros: Excellent staff, Web site works for me, and should for you.
Cons: Requires two actions to log out from the Web site. Understaffed at times.

(Hm ... "Firstar Works for Me!" is almost a slogan. Well, if Firstar uses it, all I want is the credit line. Or, failing that, a chunk o' cash.)

I started banking with Firstar because my former fiancee used it, and my former bank (PNC) did...

Pros: Customer Service immediately found a solution to the problem.
Cons: The problem has existed for a few days without a solution.

I have been dreading the final processes of the Firstar-USBank merger and I thought some of my worries were justified when I could not access my Internet Banking like I was used to doing. I was patient, and thought, I do not have any immediate concerns,...

Pros: Customer service IS first, and it shows.
Cons: You pay for all those helpful smiles with the relatively high fees.

I've had my FirStar account for nearly ten years now, though I didn't use it much until the last four years (due to lack of money to put in it :).

Over those years I have found the service, at least in my town, to be top rate, excellent......

Pros: There are many branch's through out the state of Ohio
Cons: To many service fees, do nothing managers & customer service

I have banked with Firstar for many years. Back when they were just a small little bank called Ohio Bank. Then they changed to Star Bank. Since Firstar and Star bank did there merger, the bank has went down hill. I will never bank with Firstar again....

Pros: Huge bank with lots of branches and ATMs (convenient)
Cons: Terrible customer service; too many fees; small selection of account types; quality has gone way downhill

My very first savings account, opened when I was 12 years old, was at Firstar (back then it was First Wisconsin). I loved my bank and stayed with them for over 15 years... Then, over the last 5 years or so, Firstar merged with /bought out/ was bought...

Pros: Good Location
Cons: Inconsistent Service

Our Bank has changed owners three or four times in the last four years. It is hard to keep up. I surely do miss our old bank. Firstar is the name that hangs on our bank at the present time. I never had any problems with our old bank and they had grown up...

Pros: nationwide banking
Cons: impersonal, expensive, poor customer service

I agree wholeheartedly with the opinion of foster. I opened a checking account with Firstar when I moved to Wisconsin, and for the first few years of having my account, I was pleased with their service and felt satisfied with my account. I felt I was...

Pros: A bank seems like a good place to keep your money
Cons: Boy, the really want to KEEP your money

This may take a marriage counselor to resolve. I paid money to talk to a woman other than my wife. I felt I had to. I needed to hear what this woman had to say. Why would I do something so costly, you ask? Because I was blissfully unaware of the...