Highest Rated Consumer Review by the Community
Sep 25, 2003 by webprogrammr
Rated a Very Helpful Review
Pros: They have lots of ATM's around.
Cons: Read the review.
Summary: First of all, when you do business with these people, make sure you show up at least 30 minutes before they close. I've been to 2 branches in the Green/Massillon area and they have both closed ~15 to 20 minutes early several times. And they just stand at ... read more
May 23, 2010 by somoliavet
Not yet rated.
Pros: No ATM fee for not using thier ATM
Cons: -General lack of customer support
Summary: I had an account at this bank. Although the local bank manager was nice as were the employees, forget about getting a problem solved if it requires a higher up. The upper management is un-obtainable, the support staff rude and un-co-operative. ... read more
Nov 6, 2008 by hoser150
Not yet rated.
Pros: Lots of ATM's
Cons: Poor customer sevice, treat you like a theif.
Summary: After banking with these people quite a while I had become accustomed to the smugness and poor treatment by their employees but recently I was shocked when I went to withdraw what they condidered a large amount from my checking. First of all ... read more
Express Customer Reviews
Jan 17, 2013 by lady21
Not rated yet
Cons: Poor poor por customer service, no management, does nto care about customer!!!
Summary: Poor poor por customer service, no management! In one month they have charged me 25 over draft fees totaling 875$ just in one month. Called customer swerivce the 'Supervisor" when i asked to speak with his boss said i am the boss there is no one over me ... read more
May 5, 2008 by rachel_forbes
Not rated yet
Pros: Nothing at all
Cons: They don't care about their customers
Summary: I just got a new debit/credit card and I put it into their ATM machine and their machine decided to take my card and not give it back. So I went in and told them and asked for it back, but they will not give it to me. They said they had to destroy it. ... read more
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