Firstmerit Bank

5 ratings (5 Epinions reviews)
Epinions Product Rating: Disappointing
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    Highest Rated Consumer Review by the Community

  • Look elsewhere for loans

    Sep 25, 2003 by
    Rated a Very Helpful Review
    Pros: They have lots of ATM's around.
    Cons: Read the review.

    Summary: First of all, when you do business with these people, make sure you show up at least 30 minutes before they close. I've been to 2 branches in the Green/Massillon area and they have both closed ~15 to 20 minutes early several times. And they just stand at ... read more

  • Just say NO

    May 23, 2010 by
    Not yet rated.
    Pros: No ATM fee for not using thier ATM
    Cons: -General lack of customer support

    Summary:   I had an account at this bank. Although the local bank manager was nice as were the employees, forget about getting a problem solved if it requires a higher up. The upper management is un-obtainable, the support staff rude and un-co-operative. ... read more

  • Poor service, your money is thiers

    Nov 6, 2008 by
    Not yet rated.
    Pros: Lots of ATM's
    Cons: Poor customer sevice, treat you like a theif.

    Summary:   After banking with these people quite a while I had become accustomed to the smugness and poor treatment by their employees but recently I was shocked when I went to withdraw what they condidered a large amount from my checking.  First of all ... read more

  • Express Customer Reviews

  • Horrible Bank!!! In the business of profiting off customers!!

    Jan 17, 2013 by
    Not rated yet
    Pros: None
    Cons: Poor poor por customer service, no management, does nto care about customer!!!

    Summary: Poor poor por customer service, no management! In one month they have charged me 25 over draft fees totaling 875$ just in one month. Called customer swerivce the 'Supervisor" when i asked to speak with his boss said i am the boss there is no one over me ... read more

  • DO NOT BANK HERE!!!

    May 5, 2008 by
    Not rated yet
    Pros: Nothing at all
    Cons: They don't care about their customers

    Summary: I just got a new debit/credit card and I put it into their ATM machine and their machine decided to take my card and not give it back. So I went in and told them and asked for it back, but they will not give it to me. They said they had to destroy it. ... read more

Showing 1-5 of 5 reviews
 


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