National City

Pros: Customer Service, Wide Array of Services, Trained staff
Cons: Still somewhat limited on location, but I don't use the ATM anyway.

Banking can easily be considered essential in many people’s lives, whether it is cashing a paycheck or opening a new account, this is an activity that remains of paramount importance. A rash decision with whom takes care of your money could prove ...

Pros: safe, convenient, free online banking (with the right checking account)
Cons: few walkup ATMs

Just one among the hundreds of reasons I hate to move cross-country is the necessity of establishing a relationship with a new bank. But when we moved back to the Midwest from Texas a few years ago, that's just what we had to do. Our previous bank, Bank ...

Pros: Used to be First of America, a terrific bank.
Cons: High fees. No consumer information or communication. Untrained, unfriendly workers.

I assume that those making the game plan for National City have got to be one or the other.

If you find it odd that my only two reviews are about banks, it's because it is the only two times thus far I've been frustrated enough to write a...

Pros: very convenient
Cons: difficulty in using the web site

I have been a National City customer since it was known here as Banc Ohio, some 20 years ago. And I have been satisfied ever since.
I have had car loans, personal loans, Mastercard and Visa's through them, and have not had any trouble. Currently I...

Pros: Good interaction with customer service, like online access to checking and credit card accounts.
Cons: Could work on amount charged for account fee & online fee though.

Currently have checking account with this bank, customer service so far has been polite and most times prompt. Sometimes I would have a delay dealing with the toll free number for customer service then when I would if I contacted my bank directly with ...

Pros: excellent customer service
Cons: none

The reason I started dealing with National City is because my van loan is through them, I never had an account there at all, just went there every month to make a payment.
A few days ago, we went to H&R Block and had our taxes done and got out...

Pros: Got a home loan at a decent interest rate
Cons: Loan payments cashed but not credited, tries to enforce terms contradictory to contract

I have only been dealing with National City for a couple of months now, but I am definitely not impressed so far.
My husband and I bought our first house last fall, and we closed in October. The lender is National City. My parents got a home equity...

Pros: Uh....masochistic lust?
Cons: Trick question, I'm guessing?

You know, I should have understood the way National City operated on the first day I signed up for a checking account. I should have known that my anus would never feel quite as violated by a financial institution as they made it feel over the course of...

Pros: I have not had any problems with them
Cons: Forget about you after they have your money

I have been with National City for six years. I should state though that I only have a mortgage loan with them. I get a coupon book with envelopes at the beginning of each year and pay my regular 30 year fixed loan amount and have the option to pay...

Pros: Ease of use
Cons: Will be charged fees if not using their ATM's

National City's small business customers can now enjoy the benefits of a debit card with National City's new Business CheckCard. Designed as a full-function card, the Business CheckCard will allow cardholders to use their card at more than 18 million...

Pros: None that I've seen so far
Cons: Horrible customer service

I switched my checking account to National City about 6 months ago and have had nothing but trouble with them. I used to bank at Bank One and thought that they had horrible service until I encountered many more problems with National City. The first...

Pros: Better service
Cons: Not enough teller

I've been with National City Bank for over 5 years, I have my checking account, equity and recently a mortgage also. I went to National City because of the bad service and inaccuracies I was getting at other local banks. This bank went the extra mile...

Pros: none
Cons: poor customer service, high fees

Wow, where to begin. In general I can't think of very many things to say about National City that is good. As a former employee, I happen to know that National City bank doesn't care about there general customers. If you don't have atleast fifty...

Pros: DO have a phone bank
Cons: TOO many to name

My bank, First of America, was bought out by National City months ago. There have been nothing but hassles, and a big pain since.

First of America, had no fees for no interest checking, so I went with it. Their atms were in multiple places...

Pros: Great at first
Cons: I can't believe they took 4 days to cash a money order!!!

We were with National City when we first moved to Columbus, back in 1995. We didn't pick the bank because it was recommend or anything, but because it was close to where we lived. OK, I was driving around looking for a bank, and stopped in at the first...