PNC Bank

Pros: Many Locations, Customer Service, Accounts, Promotions
Cons: Online Banking needs some improvement

When it comes to banking, I've been quite pleased with PNC. They have been mostly attentive to my needs, and offer a wide variety of services. Currently, I have checking, savings,CD's, and a Mutual Fund investment with them. I have been their ...

Pros: none
Cons: customer service is uncaring, ineffective and of no use

While 3,000 miles from home and nowhere near a PNC Bank in August 2005, an unauthorized charge was posted to my checking account which I've had for years with this financial institution. As soon as I learned of this deduction from my account, I notified ...

Pros: PNC Arts Center
Cons: reduced services for higher service fees; minimal customer service

I have been with this bank for almost 20 years, and in those 20 years all I've gotten is increased rates for reduced services. Fool that I was, I never bothered to shop around but just recently when they took two days to clear my IRS income tax refund ...

Pros: truly no fee banking, convenient locations, good customer service
Cons: interest rates are not as competitive as internet only banks

PNC Bank historically did not have a very great reputation. In fact, I swore I would never do any business with PNC after one of their ATM machines ate my husband’s card, and the teller said it was illegal for her to return the card to ...

Pros: Automated banking features, competetive pricing, good student account
Cons: long check clearing time, many fees

I live in an area (Erie, PA) that is monopolized by two banks: PNC and Mellon. Because the school I go to has a PNC ATM on campus, and because PNC has more branches around my home (southeastern PA) than Mellon does, I decided to go with PNC.

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Pros: At Least It's Not Mellon Bank...
Cons: Poor Customer Service, Too Many Transaction Fees

I agree with one of the past reviews, concerning PNC Bank. If a potential customer is going to have an account with less than $1000 balance, then this bank is not for you.

I opened a PNC (formerly Pittsburgh National) savings account back in...

Pros: Conveniently located. Direct deposit
Cons: charges outrageous fees

I can remember when I was a young girl that my parents used to always teach me that banks are to help you learn to save money. "Put your money in the bank" my mom said. "You will watch how fast it grows". I may not have...

Pros: good service, friendly people, great ATMs
Cons: built in fees, need to know the fine print

Okay, I joined PNC and had, in different combinations, a standard savings, a standard checking, and an express checking account from them. And just like any other bank, it is VERY important to read the fine print here. So I'll go over what I know:
...

Pros: great loan rates and customer service
Cons: computer updates slowly

I have a car loan through PNC Bank and at first I loved it. I made my payments on time, they were very courteous if I had a question, I had my choice of paying at a bank or through the mail and so much more. I always loved the pay at the bank option,...

Pros: Numerous locations, customer service in a branch is helpful.
Cons: Sometimes slow service, you get charged for just about every thing.

Let’s start with time spent in the bank. I’d say that 95% of the time I can get in and out without and hassles, because I try to go when the bank isn’t all that busy. However, that other 5% of the time is hell. I either stand in line forever, or I...

Pros: None
Cons: Bad customer service

I banked with PNC for nearly five years and regret every day. I was able to cope with the high fees that nearly every large bank is charging, but the constant problems with customer service were unbearable.

In five years, PNC managed to: (1)...

Pros: Excellent Service
Cons: None as yet

Recently, I decided that now was the time to buy a house, and finally move out of an apartment. I did this for several reasons:-

1 I no longer wanted to pay rent so that someone else could build assets with my money.
2 The state of repair...

Pros: friendliness and professionalism; good rates too
Cons: insistent on giving me a debit card, not where I currently live

I started banking with PNC about a year ago because they were convenient -- the branch was just down the road from where I was spending most of my time. And the people there were invariably friendly. My Dad had banked there for several years and they...

Pros: PNC is not the highest fee charger.
Cons: Customer Service Should Be Our Right not Our Expense!

How did the banks get the ability to nickel and dime us like this. What happened to the good old days when you got free china or a toaster for opening an account with a particular bank? The fees I am aware of include the most famous - you must use our...

Pros: It exists!
Cons: Everything else!

Let me start by clearly stating that I have never had (nor ever will have) an account at PNC bank. My review is solely based on my wife's experience as a long time PNC customer, experiences of friends, and an exploration of what they had to offer...