People's Bank

25 ratings (24 Epinions reviews)
Epinions Product Rating: Disappointing
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    Highest Rated Consumer Review by the Community

  • For the People, by the Peoples

    May 8, 2000 by
    Rated a Very Helpful Review
    Pros: It's a user friendly all service bank.
    Cons: Can't seem to find any

    Summary: For almost twenty five years I was a customer of what is now First Union. When First Union started raising user fees and became very user unfriendly, I switched to People's Bank. Several friends had recommended People's but I was a little ... read more

  • Incompetent Rude Employees

    Apr 5, 2013 by
    Not yet rated.
    Pros: None.
    Cons: See Review.

    Summary: Each and every time I have had to call the customer service at Peoples, which fortunately has only been 3-4 times, I was either told inaccurate information or treated rudely.  I first called to question the fees that suddently started ... read more

  • NEVER bank with Peoples!

    Mar 28, 2012 by
    Not yet rated.
    Pros: They paid the $500 extension fee after 45 days.
    Cons: Ran my credit report 6 times, took 60 day to close, didn't lock interest rate.

    Summary: I live in Albuquerque, NM and recently bought a home.  I went with People's Bank for a morgage because a realtor said they would be fast to get me a pre-approval letter.  This has been the worst banking experience I have ever had!  I ... read more

  • Save Yourself The Embarassment

    Jan 29, 2012 by
    Not yet rated.
    Pros: None
    Cons: Too Many to list

    Summary: My first complaint, that I can recall, happened in August of 2010.  The second one happened a month later.  Then, in August of last year, we had a big to-do over the fact that they allowed Geico to withdraw funds without my permission. ... read more

  • Terrible Service

    Apr 18, 2011 by
    Not yet rated.
    Pros: Many branches and polite tellers when dealing with normal transactions in person.
    Cons: An attrocious customer service center rife with inefficient bureaucratic divisions and rude operators.

    Summary: I have been a customer of People's Bank for 11 years and had never had a problem with them unitl the last few months when they began to change the terms of my account without proper notification and provide me with rude at best, nonexistant at worst, ... read more

  • I Hate This Bank

    Mar 4, 2011 by
    Rated a Helpful Review
    Pros: If only they had one redeeming quality I could write something positive here.
    Cons: Having your money in this bank is a drain on your economic prosperity. 

    Summary: I had Chittenden bank for years and loved it. Peoples bank bought them out and started imposing fees for everything. Now they charge $8 a month for having a checking account. $4 a month for using any ATM, and $2 per ATM transaction on top of the fee ... read more

  • Worst Bank In The State Since Their Changeover

    Nov 18, 2010 by
    Not yet rated.
    Pros: No pros I can think of
    Cons: Their new policies are awful & they don't tell you till after the fact

    Summary: I had been a customer of People's for over 40 years but have since left them since their changeover. They made too many changes without telling anyone until questioned which has cost me way too much money. My husband and I had been both on unemployment ... read more

  • Please use a different bank

    Aug 1, 2008 by
    Not yet rated.
    Pros: Satisfactory customer service at the desk
    Cons: Do not do transactions at People's if you work hard for your money,you deserve better.

    Summary: As a student I do not make a lot of money and cannot afford any extras. If you are not currently living with excess money to through about, think carefully before joining this bank (especially if you are on a budget or are on a paycheck to ... read more

  • Peoples is not the best, but not the worse either.

    Dec 30, 2004 by
    Rated a Very Helpful Review
    Pros: Convenient ATMs, low fees, multiple banking options
    Cons: electronic bill payment

    Summary: I have had peoples checking and savings accounts for several years. I have had some problems with billpay, as someone else had mentioned in their review, and it did take some time to get it taken care of. Payments were not made as planned, and it ... read more

  • Not working for any people!!!

    Jul 22, 2001 by
    Rated a Very Helpful Review
    Pros: A place to stow your money other than underneath your bed.
    Cons: Your money may be invested better underneath your bed.

    Summary: When I first started my account with People's Bank, I was a glossy eyed teenager. I was not able to discriminate wrong from right, and I just thought that putting my money in the bank was a good principle. Well, not if your going to get hosed with ... read more

  • Certainly Not For the People

    Jan 31, 2001 by
    Rated a Very Helpful Review
    Pros: Lots of Branches
    Cons: No Accountability, Poor Customer Service

    Summary: In my opinion, People's is one of the last bank's I would trust. In just 3 short months I found out that their security was very poor, and they took no responsibility for correcting their errors. When my wallet came up missing, I had to get ... read more

  • My favorite bank

    Oct 4, 2000 by
    Rated a Helpful Review
    Pros: Lots of branches, good phone & online services
    Cons: Not a national player, so if you travel you may hit some ATM fees

    Summary: I've been using People's since 1968 when I opened my first passbook account as a kid. I've seen the bank grow over the years, offering me new services and expanding its branch locations. Despite the turmoil of recent memory in CT banking, People's has ... read more

  • Peoples Bank Turns on Loyal Customers

    Jul 10, 2000 by
    Rated a Very Helpful Review
    Pros: Good Automated Telephone Service
    Cons: Discards Loyal Customers Easily

    Summary: People's Bank Credit Card Plan recently sent a letter stating they had reviewed my credit profile and based on current information within the profile, my interest rate was being increased to 19.80% with a default rate of 27.99%. The reasons ... read more

  • Peoples is not for the people

    Jul 7, 2000 by
    Rated a Helpful Review
    Pros: ATMs all over state
    Cons: deteriorating service, becoming a bureaucracy

    Summary: People's service is slowly deteriorating. I have to throw a temper tantrum in the bank almost ever year now. Few of the things they've done to screw us: 1) free checking isn't that free anymore, they keep upping the ante on us. It's been a ... read more

  • Among the Best Banks in CT

    Jul 6, 2000 by
    Rated a Very Helpful Review
    Pros: Flexible access to bank services, excellent customer service, low costs.
    Cons: Need to choose among various products to determine the best fit for you.

    Summary: I have been a customer of People's Bank for 17 years, and have not had any significant problems with them during that time. To the contrary, they have provided excellent service and kept costs low, enabling me to do my banking with ease and confidence. ... read more

  • Good rates!

    May 11, 2000 by
    Rated a Very Helpful Review
    Pros: Good interest rate
    Cons: No street side/corner ATM's (at least in my area)

    Summary: I became a customer of People's Bank a year and 1/2 ago when my previous bank (Fleet) became less convenient due to a move to another part of Connecticut. I found People's Bank at my corner Stop-n-Shop and was drawn in by their offer of 5% savings ... read more

  • Express Customer Reviews

  • RUDE DO NOT BANK HERE

    May 25, 2013 by
    Not rated yet
    Pros: THIS PLACE SHOULD SHUT DOWN AND BOARD IT UP. THEY HAVE NO BUSINESS IN WOODLAND
    Cons: Nothing for them to do all day but look at personnal accounts  
    .

    Summary: WOODLAND PARK--Closed our account within months from opening business account. Went in to open personal account this week, and received rude personal remarks . Closed our business account immediately.Never  bank until you find  good ... read more

  • We Hate People's United Bank

    Nov 2, 2012 by
    Not rated yet
    Pros: They were very good at pressuring us to immediately repay our loan balance.
    Cons: They are ruthless in their negotiations and collections process.

    Summary: We started a small business with a loan from People's United Bank. Eventually our business went under and we felt People's United Bank was uncompromising in their demands for immediate repayment of the entire outstanding loan balance. They are horrible ... read more

  • This bank is terrible

    Jul 30, 2012 by
    Not rated yet
    Pros: Not much here, i guess free coffee??
    Cons: customer service is terrible, long lines, people are rude like they are the only bank

    Summary: Terrible customer service, terrible communication, terrible at everything they do.. I would rather burn my money than deposit it at peoples ... read more

  • They could care less? Stay as far away as you can

    May 14, 2012 by
    Not rated yet
    Pros: Great sales pitch. They both advertise and tell you what you want to hear.
    Cons: Awful implementation.Tell you what you want to hear but cannot deliver.

    Summary: Despite a valid appraisal, this bank could not provide PMI insurance, a sure sign of insolvency. No management escalation process and horrific customer ... read more

Showing 1-20 of 24 reviews
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