Provident Bank of Maryland

18 ratings (17 Epinions reviews)
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    Highest Rated Consumer Review by the Community

  • Provident Bank Provides Easy Banking

    May 12, 2000 by
    Rated a Very Helpful Review
    Pros: Many options, many branches, long hours, PC Banking
    Cons: After searching high and low, I've found none

    Summary: My husband and I have not had the best of personal banking experience. The irony that most of my working life centered on dealing with banks and other lending institutions as clients has not escaped me. Dealing with banks in my professional life was ... read more

  • WORST BANK EVER

    Jan 1, 2009 by
    Not yet rated.
    Pros: Nothing I can think of at this moment.  
    Cons: Everything 

    Summary: I have been a customer of Provident since 2000.  I left Maryland and moved to St Thomas but kept my account anyway.  I spent the entire month of December without a penny because Providend Bank of Maryland could not verify that Scotia Bank is ... read more

  • HORRIBLE CUSTOMER SERVICE

    Sep 7, 2007 by
    Rated a Very Helpful Review
    Pros: close to home bank location
    Cons: everything else.

    Summary: Well, being that I am not having my issues heard from their customer care, because they don't care.....I will let everyone know about it. My wife and I have been with provident bank since we have been married. 10 years now. Prior to this, she had ... read more

  • Just Another Bank

    Sep 28, 2005 by
    Rated a Very Helpful Review
    Pros: Internet Banking, Enough Branches Around Maryland, Free Checking Is Actually Free
    Cons: Savings Accounts and their fees, savings account interest

    Summary: I've been with Provident for almost 7 years. I picked them originally for location. I've moved around a few times and have always had one within a few miles of me. I have been using their internet banking since they offered the service. I've never ... read more

  • This is the last straw

    Nov 23, 2004 by
    Rated a Very Helpful Review
    Pros: hours, locations, online banking
    Cons: low interest rate, too many errors in the past year, long lines

    Summary: This is the 3rd problem I've had with Provident Bank over the past year, and I'm going elsewhere. First, they could not get my ATM accounts set up correctly. I had to make 2 trips to the branch and lose time from work, and they still could not ... read more

  • Provident defines average

    Nov 14, 2002 by
    Rated a Very Helpful Review
    Pros: Decent hours of operation, basic banking functions
    Cons: EVERYTHING has a fee attached to it and their online banking system just doesn't work

    Summary: Perhaps I have been spoiled over the years. I grew up with my little savings account in our local bank, and only within the past several years did I open a Provident account because they have better hours and are on my way home from work (actually, my ... read more

  • Three strikes and I'm outta there

    Mar 12, 2002 by
    Rated a Very Helpful Review
    Pros: Friendly tellers. Long hours. Online banking.
    Cons: Incompetence. Inaccuracy. Much lower rates on savings.

    Summary: I have been a Provident customer since 1996 when I first moved to Maryland. Their hours are what attracted me to them originally. Strike 1 I had another person's checks sent to me with my statement. The checks were not even ... read more

  • No Hassle Banking

    Jul 30, 2001 by
    Rated a Very Helpful Review
    Pros: Efficiency, accuracy, great service, responsiveness, free services, convenient locations.
    Cons: Low interest.

    Summary: No other bank I've used ever made me feel as comfortable as Provident Bank of Maryland. I always feel that they want my business, as insignificant as it may be in the scheme of things. The service is always exemplary and friendly, whether it be on the ... read more

  • The Place for Personal Checking

    Jun 21, 2001 by
    Rated a Very Helpful Review
    Pros: great checking options, friendly and helpful employees, convenient hours
    Cons: charges extra for internet banking, slow on clearing checks

    Summary: As I was angrily leaving my credit union this past year because of a long history of difficulties I didn't know where to go. I had a previous problem with Nationsbank (or Bank of America as it is now), and didn't want to go there. Although I know a lot ... read more

  • PBM: My worst banking experience!

    May 18, 2001 by
    Rated a Very Helpful Review
    Pros: hours of operation longer than competition.
    Cons: bad customer service, bad record keeping, poorly trained staff, mediocre online banking services.

    Summary: ERROR-PRONE BANKING I do not recommend Provident Bank of Maryland. They have incorrectly overcharged me several times, misplaced checks, and provided inadequate customer service over the phone. In various occasions, I have been told I would ... read more

  • Provident Bank is one of the best in Baltimore.

    Mar 1, 2001 by
    Rated a Helpful Review
    Pros: The staff is helpful and the branches are very convenient.
    Cons: The lines at some branches move slowly.

    Summary: I have dealt with many banks in the past, all of which had numerous problems; excessive fees for normal account activities, 6 hours only of the branches being open, and rude tellers and customer service workers. Thus far, Provident Bank has been a ... read more

  • Keep an eye on your account balances!

    Oct 17, 2000 by
    Rated a Very Helpful Review
    Pros: Hours are convenient
    Cons: They are not always accurate

    Summary: I am glad I went to withdrawal money from my account when I did. I always check the balance on the receipt I get and it is usually right but this time the balance was wrong. I got the receipt form when I deposited my pay check and the receipt from that ... read more

  • Beware of the "Unwritten Rules"!

    Oct 14, 2000 by
    Rated a Very Helpful Review
    Pros: Many Locations, Flexible Hours.
    Cons: "Unwritten Rules" hamper funds availability.

    Summary: Due to our previous bank illegally withholding 2, or sometimes 3 times the amount charged on our bank's credit backed check card (more on this under "Allfirst", formerly 1st National Bank of Maryland), we decided to move our accounts to a more ... read more

  • Good but not perfect

    Sep 6, 2000 by
    Rated a Very Helpful Review
    Pros: Excellent hours
    Cons: Additional charges

    Summary: I joined Provident Bank of Maryland about four years ago when they opened a branch in my local grocery store. What originally attracted me to Provident was their extended hours (extended evening and Sunday hours). In the beginning I found Provident far ... read more

  • If only I could get back to Maryland

    Apr 24, 2000 by
    Rated a Very Helpful Review
    Pros: friendly staff, very helpful
    Cons: long lines at branch

    Summary: I had the pleasure of banking with Provident for a little over a year. I would still be a customer, if I didn't have to deal with the ATM charges from my local banks. When we moved to Germany, the ATM fees charged at our military bank ATMs were ... read more

  • Provident: Very helpful if you are robbed

    Apr 23, 2000 by
    Rated a Very Helpful Review
    Pros: Friendly, helpful
    Cons: none for me at this time

    Summary: I am going to write to you about an incident that occurred on June 24, 1998 where Provident Bank of Maryland has been extremely helpful to me. When it comes to finances and where to get the best deals, I do not claim to be the expert. We only ... read more

  • Express Customer Reviews

  • PROVIDENT BANK OF MARYLAND - A SURE WAY TO LOOSE YOUR MONEY

    Feb 27, 2007 by
    Rated Show
    Pros: Local bank for Maryland
    Cons: Fails to protect customers using debit cards, fees are excessive & slow to mail notices.

    Summary: This bank issues a Master Charge Debit card tied to your checking account. If your purchase is more than your balance your purchase can still be approved. The penalty is $30. or more per incident w/o notice. ... read more

Showing 1-17 of 17 reviews
 


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