USAA

Pros: Awesome Customer Service
Cons: NONE

I have done some business with USAA, and knew that they were good, but a recent event made me believe that they have one of the best customer service programs going. Let me explain:

My wife received a phone call that her grandfather was in the...

Pros: great customer service, no or very low fees
Cons: interest rates could be higher

I have to confess, I am biased because I worked at USAA for six months while waiting to start school again. At the time I started working there, I was banking with one of their major banking competitors (Bank of America Military Bank - formerly Fort Sam...

Pros: Pays you to use debit card, top-notch customer service, very few catches, can bank anywhere
Cons: Hard to bank in-person, military affiliation required, online bill payment restrictions

Right now, the banking market is very competitive. Almost every bank offers free checking and other perks to attempt to lure customers. However, there is almost always a catch. That catch can range from a minimum balance or direct deposit requirement ...

Pros: fast, friendly, helpful people that know what they are doing
Cons: None that I can find.

I have been a member of USAA for over 12 year and have discovered that they are the best around. I first used USAA when I was in college, in the ROTC, and needed to get insurance for my car. Little did I know what a great institution this was.
...

Pros: Offer a wide variety of services.
Cons: None.

My husband and I switched to USAA when we left Georgia. We wanted a bank that would be able to 'move' with us, so we asked around, and a friend recommended USAA.
We have our homeowners insurance, renters insurance, auto insurance, checking...

Pros: Easy to use, portable
Cons: Cannot physically visit bank unless in San Antonio

Once we became members of USAA through our insurance, we decided to switch our banks, too. The incentive that they offered to start up with their banking services was ideal. When you opened a checking account and started Direct Deposit of your pay into...

Pros: You don't need a local branch
Cons: Not many local branches

Being an armed service member for over 12 years, I have had my share of banks. Some good, some bad, but none of them have come close to USAA. This bank has, and does it all. A friend recommended it to me because they pioneered on-line bill pay and...

Pros: A lot of services provided, 24 touchline service...Rebates on ATM and Debit purchases
Cons: Only one location..can't go to the bank unless you live where it's office is

After my husband and I left Fort Hood, Tx. we lost our privilages with the bank there on post. We choose USAA to bank with, since we already were using them for automobile insurance, and we have a visa credit card with them also. Choosing to bank with...

Pros: Awesome banking services, friendly customer service, online banking
Cons: Have to mail in deposits

My husband and I have used USAA for all our banking and insurance needs for the past 5 years. Unfortunately people with no military affiliation may only use USAA’s banking services, not the insurance. USAA offers a wide variety of services, and so far...

Pros: Great service, good products
Cons: None found yet

After reading many of the reviews on USAA Federal Savings Bank, I decided to call them and find out what they have to offer. I was so impressed that I signed up for an account.

The number I had for USAA ended up being for USAA Online Services...

Pros: Still the lowest rates in the country
Cons: If you actually need their service, they're not there to help you.

I have this date (04/20/00) cancelled my USAA policy after 13 years of auto insurance with them. Until a few months ago, I would have recommended them to anybody; however, recent events have shown me that the company is obviously not out to help...

Pros: To many to list! But competitive pricing!
Cons: For Military personnel or a family member

Who knew that something good would come out of my father being in the military? USAA has everything and when I say everything, I mean it. You can get your car insurance, life insurance, do your banking, take out a loan, invest money, get a credit card...

Pros: automated phone system, good interest rate
Cons: i'd still like the extra security of a local branch

I'd like to admit my bias freely. My family has banked with USAA for over five years. However, I didn't like the idea of having to mail in deposits, so I took up with a local bank to make things easier. Things were a bit simpler, but the twelve dollar...

Pros: Everything
Cons: none

I have lived in allot of places and with that comes allot of different banks. USAA is the best bank I have ever dealt with. I have never been disappointed with their services. The level of professionalism of all of their employees is tops. We started...

Pros: You name it. USAA offers everything. For free. Period.
Cons: No local offices outside of TX

USAA is by far the best bank in the country! That's my opinion anyway - but hey, that's what you're to read. I have never dealt with any company more customer service oriented than USAA. Note: I didn't write bank - I wrote company.

...