U.S. Bancorp

Pros: Variety of banking options
Cons: Terrible service

It seems the trend as of late with banks is buy out the little guy. So when my old bank was bought out, my parents moved my account to US Bank. I was fairly happy with them, I did very little in the way of transactions. Still, at 14 with my stall...

Pros: Um... none.
Cons: Poor service, disrespectful employee's, false accusations, the list goes on to.. everything!

I got my first bank account with these guys several years ago. At first everything was great, they were good to me and provided kind customer service. I guess Management changed since then.

They have gone down hill considerably. If I was...

Pros: Great keychains
Cons: Customer service, bank policies

I guess it should come as a shock to me that US Bank has such a low rating here. However, I would be lying if I said that it did, for I worked for US Bank and know that our customer service and our bank policies were poor. Even I did not want to bank...

Pros: smooth transactions, availability, services
Cons: none

I have been with US Banks since they came to Idaho (actually I was with the bank they bought out), which has been roughly four years now. I have not had one error in that four year span. Not a bad record considering I have belonged to 3 other banks in...

Pros: Some friendly customer service reps.
Cons: fees for savings accounts, long hold times, too many handling mistakes

On April 3rd, I called 1-800-USBANKS and asked to open a savings account. A nice lady took my information and mailed the application to me.

On April 14th, I sent in the application along with a check for $1,000 as an opening deposit. (They...

Pros: Many offices open 7 days a week
Cons: WAY too many fees for my taste

Most of the money put in my USBank account was taken by USBank by way of $35 overdraft fees, $7 daily negative balance fees and unacceptable customer service. If you talk with a "banker" in person you are basically given the run around and they know ...

Pros: There is not one positive thing you can say about this outfit.
Cons: Most of the customer service and management, or lack thereof.

Avoid US Bank at all cost! The incompetence and arrogance of its employees and management is beyond my descriptive abilities. It is believed Arab terrorists avoid US Bank properties because of fear of being associated with this organization. (and I use ...

Pros: The fraud department is willing to work with the secret service.
Cons: Branch manager has no appreciation of our business.

We went to the Lake Forest, CA branch of US Bank to pull out some cash in order to deposit it into another account. The US Bank teller (his name is Chris Watson) handed us the cash, all in hundred dollar bills. Imagine my surprise when the Bank of ...

Pros: Things never change
Cons: Just about everything

My experiences with US Bank have generally been bad. Admittedly, I'm no super-hero of financial management. Where do I begin..... When I was 18 I got ahold of my savings card from my parent (not the best way to start this) and proceeded to spend my...

Pros: many locations, free checking, free online banking
Cons: steep overdraft charges, not very helpful

I started with US Bank last August when I began my 2nd year of college. I was thrilled with them at first... in fact, it was only within the past few months that they've begun to make my life a living hell. All banks have those dreaded overdraft ...

Pros: The tellers at the U.S. Bank are very nice.
Cons: What can I say, U.S. Bank is in the business of making money.

US Bank Gift Card Christmas of 2004 I bought a U.S. Bank Visa Gift card with a value of $50.00 for a niece that was in the hospital diagnosed with a rare bone cancer. The family had Christmas with her in her hospital room. We got her the typical ...

Pros: None that I can see.
Cons: I do not feel valued as a customer.

I get the whole thing that banks are in business to make money. My gripe is that I feel that US Bank likes to make that money off the people that do not have large balances. Any request that I have presented to a US Bank phone representative has ...

Pros: Customer service best I've ever seen
Cons: No banks in Fort Lauderdale

Picture this: You walk into your bank, and there on the wall is a sign which reads "If you have to stand in line more than five minutes, we'll give you a free $5 bill</I>." Yah.... right!!

Well, I banked at US Bank in...

Pros: Until this experience, I NEVER had a problem with this credit card company.
Cons: Something happened, this company simply doesn't care about their customers anymore!

I closed my credit card account, got my final balance due amount, and sent off my check (for the amount due) and a letter requesting to close my account immediately, but unfortunately $24.21 in charges came in before my final check and letter reached ...

Pros: Good service, plenty of ATM locations.
Cons: Nothing obvious comes to mind.

Not being the richest individual in the world, I am hardly an expert on banking. However, I think I have a qualified opinion on service, and I must say I have not had any complaints on US Bank's service over the years, and I feel they should be...