U.S. Bancorp

Pros: "Free" checking, online checking, "free" business accounts, etc.
Cons: Too many to list here. Chiefly, inept, uncaring staff and horrible customer support options.

Thanks to the completely inept account managers at my local US Bank, boxes of checks for both my personal and business accounts were sent to the wrong address, resulting in a three month long battle against fraudulent checks passed off under my name. As ...

Pros: None
Cons: Misleading information, lack of customer respect

Beware of U.S. Bank's mortgages. Before I applied for my mortgage there, I asked if they would have a problem with my house needing siding. I was quickly assured that it would not be a problem so I sent in my application with the $350 application fee,...

Pros: Friendly helpful service with lots of different accounts to choose from
Cons: none

We moved to Utah from the South and didn't know anything about any of the banks listed in the phone book. So, we did what any smart person would, we went to the first one we saw! Luckily, it was a US Bank.

We have nothing but good things to...

Pros: Big
Cons: Conservative, not good customer support

As a 10year or so user of USBank's visa credit card, never late with a payment, never less than full payment each and every month, I was disappointed on several occasions when I requested an increase in the limit of $5,000. "Cannot do that,"...

Pros: ATM locations are easy to find
Cons: Surcharges, Rude visits to face to face banking, no extra benefits

I will never understand why US Bank is as popular as it is. If you enjoy using the ATM, I guess they are located around every corner. However, to use US Bank as your primary checking account beware. I wrapped up so many surcharges and just normal...

Pros: On-Line Banking,Waived Service Charge,ATM Visa Card
Cons: Few ATM Machines

Teller/Online Banking/ATM/Check Card....

I've been a customer at USbank since October 1999. Overall, I am satisfied with the bank and the level of service that I have received.

Here are a few reasons why I like USBank:

...

Pros: Many branches
Cons: Unresponsive, sometimes incompetent service department.

US Bank is a very large bank with many branches in the Seattle area. I started with US Bank when I moved here because they had branches near where I work and where I live. The staff in the branches are usually quite helpful and courteous.

As...

Pros: It's everywhere
Cons: It's everywhere

O.k., so maybe it's "everywhere" is an exaggeration. US Bank is known for its presence in the Midwest and on the West coast. If you live in these areas, you've probably had the unpleasant experience of having your neighborhood or regional...

Pros: the online banking is fairly decent
Cons: please refer to my opinion above

U.S. Bank used to be friendly and helpful. Especially since they have been taken over or bought out by a larger corporation, their attitudes have changed. I'm not happy with much that they do.

In March of 1999, a check was stolen that was...

Pros: ATMs All Over the Place, UBank 24-hour Phone Banking
Cons: Monthly Fee, Large Overdraft Charge

I was grabbed by the large, colorful banner hanging on the downtown branch of USBank in Fort Collins. It said "free checks with new accounts." How did they know I was in need of such a service? Okay, so they didn't do it just for me, and I...

Pros: 800 number
Cons: Poor customer service, poor accountability

I've never tried harder to become a customer in all my life.

I was added to an existing account. Our relationship is becoming "joint." But I need a credit card where I bank because I tend to move cash around and that credit line is...

Pros: Only bank available on my campus
Cons: Thieves

I was forced to use US bank because they charge an arm and a leg for you to withdraw from their ATM if you are from another bank. Their ATMs were the only ones available on my college campus at the University of Washington.

I opened a...

Pros: NONE
Cons: there banks and ATM's are everywhere

I started banking with US Bank in my teenage years. It was close to where I worked and of course I picked it because that's where my parents banked.
When I bought my first car, US Bank was there to finance me for a five year loan. We are talking...

Pros: Lots of them around
Cons: Won't work with the customer

When I lived on the West Coast I used US Bank for my first checking account.

The garbage I went through was ridiculous. I couldn't access my a money for up to 10 days. Even when I had proof of having money in the account. I would write out...

Pros: Service you can't find at other banks
Cons: You must have an account with them before you wire funds.

Recently, we had a family emergency (my husband is from Mexico) and we had to send $5,000 to Mexico in a week to his mother. We only had an account with Washington Mutual, and though it is a good bank, they were unable to help us. We made some phone...