U.S. Bancorp

Pros: rewards program for visa card was nice, but everyone has something like it
Cons: if your card is stolen, be prepared to fight the bank instead of the thief

My credit card number was stolen and USBank has decided to honor all the charges made to my account, but they did give me a $10 refund as a courtesy. The signatures do not match and I have a police report and a witness, but it doesn't matter. They will not protect you against fraudulent charges made to you account. I was a customer since 2000.

Pros:

convenient locations, longer hours

Cons: too many hidden fees, poor customer service

Opened a "free" checking account after moving cross country. I've been a customer for 6 months now and can say I'm not impressed. Who charges a .25 fee for each debit use, when it's supposed to be free? Yeah, .25 cents isn't much, but it adds up over time. I also don't like the waiting time to access money after a deposit. I had to wait 10 business days to access my own money. That's rediculous. Needless to say, I will not be a customer for long. I wish Wells Fargo would move further east. In 7 years with WF, I've never had near the trouble I've experienced with US Bank in just 6 months.

My advice would be to keep looking. I think I'll try a hometown local bank next time.

Pros: None
Cons: Too many rules, High fees, Poor service.

I was a Downey Savings account holder until Us Banks bought Downey savings. I loved Downey Savings especially their fees, they were reasonable! Us bank charges for anything and everything. I feel taken advantage of and in this critical time where money is very valuble they seem to justity that over drawing by .80 cents I should get a 37.50 charge. Very sad that they should make money off their customers this way.

Pros: They have lots of branches
Cons: all those branches practice predatory banking.

I overdrafted my account by going $7 over in one transaction. I expected the $36 charge. But US bank charged me 4 overdraft fees including fees for transactions that occurred before there was an overdraft, then they charged me more fees for the overdraft that THEY CAUSED by charging me fees for transactions that there were available funds for!

Because I made a $7 overdraft they say I now owe them over $300 in fees. The manager of the bank was agitated when he spoke to me and did not listen to what I had to say. He told me that they charged the fees before there was a negative balance because they "knew my account was going to be overdrawn ahead of time since I had pending transactions."

US Bank is practices predatory banking.

Pros: lots of branch's
Cons: absolutely nothing. AVOID THESE LOOSERS AT ALL COST.

Don't waste your time trying to do business with this bank. They do not want your business or care about their customers.  At first I thought it was me and I was just having a bad experience with a branch office, but after having to deal with 5 of their branch offices their incompetency is institutionalized.  I won't go into a long winded diatribe about every thing they did wrong when I opened a small business checking account, but needless to say I have decided to take my business elsewhere -- my local credit union -- who treats me and my company with respect. 

Pros: Very Very good bank. Happy 7 year customer!
Cons: Some Branches could be open later on weekends

US Bank is one of the only stable banks in the banking environment today. I have been banking there for many years and I
Absolutely love them. My many years of great service just went higher after speaking with a rep named Boyd Gudahl in the Financial sales department. I spoke to him about the bank and also interest rates on loans and line's of credit. Very very knowledgeable man!

Pros: Average at best
Cons: Horrific

US Bank, recently started, without informing its customers, a daily $7 overdraft charge, which is even deducted from your balance over the weekend when the bank is closed for business. That makes it hard to catch up and pay off to a zero balance, especially if you are conducting online banking only and don't live any where near one of its few locations. But of course, this is exactly what they wish to do so that they can receive easy money for little of no work at all. Don't let them get away with it, don't put your hard earned money in there bank in the first place. Learn from my experience!

Pros: NONE!!!!!!!!!!!
Cons: EVERYTHING!!!!

Us bank reported me to chexsystems. So i paid off my balance IN FULL and the people told me it would take 5 days to get me off chexsystems. Well it has been a month and i'm still not off. So i called them and they told me they forgot to send the paperwork but it doesn't really matter cause they have a policy that they wont take anyone off chexsystems for 5 YEARS!!!! Then the rep started yelling at me saying that i was a liar and no one ever told me i would be taken off. DOWN WITH US BANK!!!!! They screwed up my life for the next 5 years, I can't even have a bank account anymore because of them. They should be responsible for telling their costumers any deatils that could screw up their life for 5 years~!