Wells Fargo

Pros: None
Cons: Incompetent, Unhelpful, Unresponsive, Apathetic

On 9/22/09 I purchased a used Toyota 4Runner from a private seller.  We financed the loan through Wells Fargo, and at closing we paid the down payment with a cashier’s check.  At closing the Wells Fargo representative advised that we ...

Pros: Kind customer service on the local level. Tellers who have no power to reverse charges
Cons: Higher up management is disdainful of the common persons problems.Overdraft fees are insanely high

My husband and I just welcomed our sweet little boy into the world. His coming was not an easy one. He was born blue and needed resuscitation after almost 36 hours of labor that ended in an emergency C-section. Four minutes later he took his first ...

Pros: not really anything-a phone number to use if you want to be on hold
Cons: incompetant reps
financially irresponsible and not knowledgeable
poor customer service
too many reps, no help

Today I called Wells Fargo 3 times. The first call I was told I couldn't do something to my account that I needed to do in order to stop Wells Fargo from stealing money from me every month. After some research I had guidelines that proved they were ...

Pros: Convenient locations, on-line banking, and the amount of services they offer.
Cons: Some fees are to high for what they offer and smaller branches are not professional.

Unfortunately throughout my banking years I have had to try quite a few different ones in my time. I am extremely picky when it comes to what bank I use and even more stingy when it comes to what their policies are like. I have been banking with Wells ...

Pros: Branches conveniently located near my home and my son's University
Cons: Paranoid
Inflexible
Scripted customer service

My son will be leaving California for college in Rexburg Idaho.  Wells Fargo Bank was one of only several banks with branches close to our home and his University.  I opened a college checking account over the phone, but because my son did ...

Pros: None
Cons: Horrible customer service, expensive fees for the services you receive

We chose Wells in the first place because my husband and I have been banking with Wachovia since high school, and we have always been satisfied with our interactions with Wachovia.  My first credit card was through Wachovia, my student loans, our ...

Pros: None. Choose another bank.
Cons: They will steal money from you gradually - KEEP A CLOSE EYE ON YOUR BALANCE!!!!!

BE VERY CAREFUL!!!! I opened a checking / savings account with Wells Fargo so I could get a safety deposit box. They said it would be free as long as I made a transfer from checking to savings - so I told the guy setting up my account to make sure that ...

Pros: none
Cons: very long waiting times
  will NOT call back if you have  problems    
high interest rates

We had a loan that was running out on its promotion and was about to become very expensive. So WF, who calls you nonstop when they see an oportunity to get you, "offered" to help out. We had an exsisting car loan we were almost done with. And they tried ...

Pros: I got the loan . I was supposed to be sooooo appreciative.
NEVER!
Cons:  Rude customer service
unintelligable billing statements
bad reviews by customers/employees

I will throw a party.I purchased kitchen appliances at HHGregg and took their offer of deferred payment for 2 yrs.It's coming due June 19, 2009 so I called the company to nail everything down.They wanted to know if I owned a ...

Pros: Free popcorn & coffee
Cons: No continuity
No followup
Too many mistakes
Hostile attitude towards customers who insist on results

Closing my late mother's accounts has been a three month exercise in incompetence, chaos and confusion. To even try to accomplish anything, I must go to a branch. The South Lamar branch seems to have a revolving door personnel policy--I rarely even saw ...

Pros: Big bank with presence everywhere
Cons: Lots of fees.  Poor customer support. 

Watch out!  Don't use Wells Fargo online services.  Their policies and procedures are not mature enough to handle anything but the most basic issues.  My wife and I were burned by Wells Fargo.  As part of transfering my pension into a ...

Pros: atm card has visa logo. that's about it.
Cons: ABSOLUTELY EVERYTHING!!!!!!!!!

THIS RATING DOESN'T EVEN DESERVE A SINGLE STAR.i have never been so frustrated with a bank in my life! i am closing my account with them and taking my business elsewhere. this bank should really call themselves ...

Pros: No pros for you, but it's great to recommend to your worst enemy.
Cons: May acid reflux, migraines, chest pains, erectile dysfunction, improvised rage disorder, and premature baldness.

I used to have an account with Wells Fargo in 2000, when I had my first job. My employer (a defense contractor) strongly encouraged me to get a bank account so I could have direct deposit transfers instead of conventional old paychecks. As it turned out, ...

Pros: Location on campus, availability of ATMs
Cons: Most messed up service imaginable.

I am still in the middle of a nightmare trying to set up a joint checking account so my college daughter has a source for funds. The online application had a service number I called, which directed me to a person who 'set up an account'. The debit card ...

Pros: None
Cons: Please read my review. Nearly all aspects.

I have been a Wells Fargo customer for 8 years. I can honestly say that at first I though they were decent. However, several things over the years have led me to change banks. First, they tell you they allow charges to go through as a "courtesy" if ...