Wells Fargo

Pros: Don't have to go to the bank
Cons: Poor customer relations

I have been a Wells Fargo customer for about 8 years now, and have always been less than impressed with their customer service. I had a no fee direct deposit account, and did all of my banking on line, including bill pay on line and savings accounts as...

Pros: zero
Cons: bad service, unorganized

As a senior in college, I have only been doing my own banking for five years now...and the first four were easy. Friendly people, good customer service and no confusion. Then Wells Fargo came along and ruined it all!
My original bank (NBC,...

Pros: Locations, hours, online banking
Cons: Partiality to first person on checking account

Reading reviews on Wells Fargo you wouldn't be faulted for believing that their service is free. Online banking is mainly free, however to run a traditional checking account (where you personally write out checks) there are fees. If you do not have...

Pros: Many ATMs and branches.
Cons: None that I can think of.

First let me say that I've read some of the horror stories that other Wells customers have had. I can say, however, that I've never had a problem in 5 years of banking with them. I have only a checking account.

I opened the account because...

Pros: They're EVERYWHERE!
Cons: They're the meanest, greediest and lowest of the mean greedy and low corporate world.

This morning's 6 AM dis-courtesy call from a Wells Fargo telemarketer drove me here.

When I came to college in Palo Alto, CA in 1995, Wells Fargo was omnipresent, with a branch and ATMs on the Stanford campus as well as in almost every...

Pros: Access to ATMs is great
Cons: Slow customer service

Banks do not do customer service like they used to. We are in an era where most banks actually dissuade you from asking for help or friendly service. We do our banking from ATMs and we can check our accounts from the bank's websites.

I...

Pros: Online banking is currently free.
Cons: the low income pay the higher fees of course...

Is there actually a bank out there that doesn't charge me for having a balance less than $300? I'm living paycheck to paycheck, and banks such as my own, Wells Fargo, charge me like I am doing them a disservice by being poorer than their other...

Pros: Not a positive comment to give this bank
Cons: Customer Service and 800# Support are absolutely the worst

Wells Fargo is the worst bank in the world. Since coming to California 3 years ago, I have had nothing
but trouble with them. Their Customer Service - both in the bank and through their 800# support, could
not be worse. They obviously do not...

Pros: more-or-less works as advertised
Cons: mediocre interface, lots of little annoyances

I've been using WF's online banking services for about six months now; and while I've been able to conduct most of my routine banking successfully, the overall experience has been so-so at best. While the Web-based banking service fundamentally works as...

Pros: Banks everywhere
Cons: Bank Charges

Wells Fargo has provided me excellent service while i have been a member. There free checking is barely limited in the fact that you must keep a balance over 1000 dollars, but that has taught me to save and watch my expenditures. I currently have the...

Pros: they have a stage coach for a logo
Cons: customer service, banking programs(there is always a catch)

About a year ago I got a job working for Wells Fargo. At that time I had had no problems with any bank so I assumed all were the same. Was that a bad idea? You bet. Not only did I see so many wrong things happen, but I also experienced how the...

Pros: Customer service, online banking
Cons: High ATM fees when not using WF

I have been a Wells Fargo customer for over 3 years in the Arizona area. They continue to impress me with the manner on how they treat customers and the problems. Never once have I been on hold, felt hurried or belittled. The agents appear to go out...

Pros: Free parking
Cons: If you don't have an account, you feel like a criminal

For my personal banking, I am fortunate to do my business elsewhere. But due to my work, where I freelance and work for a few different companies, I many times have to deal with new banks all the time. Case in point, Wells Fargo. I started working with...

Pros: You can view your account balances.
Cons: Very slow to update - not free as advertised

Wells Fargo touts their on-line banking as free, but it's anything from that. Sure you can view your account balances (updated very slowly - especially the credit card balances) and transfer money between accounts, but for the features offered free by...

Pros: I did get my money back
Cons: Had to do everything twice

Yes, it was my first semester in college and on my second Well's Fargo statement there was charges for internet porn. It turns out that someone was in my room and jotted down my number and was using it for his little habit. As soon as I discovered the...