Wells Fargo

Pros: They are very prompt in collecting your mortgage
Cons: Very poor customer service when dealing by phone!

A former First Union Mortgage customer, I woke up one morning to find that Wells Fargo now held my mortgage. A few months later I decided to go with the wave and refinance. So I phoned Wells Fargo and began the process--except that the agent I dealt with...

Pros: They are pros at ripping off your money
Cons: They are all cons.

I read with great interest the very well worded, articulate review of the previous poster and began nodding my head as his experience seemed to echo that of mine and my spouse.
A car company was demanding immediate payment by phone even though there...

Pros: None, but we are only dealing with this company via a furniture account.
Cons: Waiting 47 minutes on hold for address information.

This is my first (and only, hopefully) time dealing with Wells Fargo Financial National. We purchased a bedroom suite from a national furniture company and, upon receiving the bill, found out that payments were to be made through Wells Fargo...fine, no ...

Pros: They are close... the only bank in our area.
Cons: Online banking: you never know your true balance... i think they try to overdraw you.

I applied for a mortgage at Wells Fargo and I was told that it would take a month to get the money. I received a call a couple of weeks later stating that all the paper work was done and it I should be able to sign the papers the following week. The ...

Pros: Telephone you if there's a problem (update: not any more!)
Cons: As detailed above...

Wells Fargo will not allow account holders without SS# to use their internet banking service simply due to internal procedure (they use the ss# as a password).

In one branch, their lines are so long they were serving cake.

They seem...

Pros: Online banking
Cons: Fees, customer service

Wells fargo is the worst bank I have ever used. They charge fees for everything possible and generally make it difficult to get to your own money. Their latest fee that has put me over the edge is a $2 fee for calling their customer service if they...

Pros: convenient locations...
Cons: negated by poor attitude and customer service

Here's another heartwarming holiday story for you. I work in Albuquerque, NM (yes, the so-called "Land of Enchantment", but that's another story) and I was working in the "far heights" late this Friday evening, December 22, 2006, on an interior design ...

Pros: convenient
Cons: takes all of your money....don't apologize if they are wrong

I decided to go to Wells Fargo, because Bank of America has a bad rep, as does California Federal. I was running out of options. Anyway, I had some chili pesos that I wanted to exchange. So I went to the bank to find out how much they were worth. They...

Pros: Online Banking Service and ATM's Everywhere
Cons: None

I used to bank with Bank of America, until they started charging me $5.00 every time I wanted to withdrawal money from my Savings account and their customer service was horrible. Every time I would call Bank of America, every service I needed, was...

Pros: lots of locations
Cons: overcharge on everything, fees, fees, fees, and damn right rude

The only reason I stay with them (regrettably) is because of their branch locations, but its really starting to tilt the other way. I used to have a large balance on my credit card and always used to notice that the monthly interest charges were...

Pros: Easy set-up. Friendly, helpful service
Cons: Watch out for hidden charges

Wells Fargo is a great bank for those starting off.

My encounter:
I came to Wells Fargo to take my first Federal Loan for college. I also needed a checking account.

My experience:
As far as the Hwy6 Branch in Houston,...

Pros: Many locations resulting in easy access, online banking.
Cons: Extremely poor customer service. Fees, fees, fees!

Ever since I was a kid, I'd banked with Wells Fargo. My parents opened up my very first account at the bank and growing up, I thought Wells Fargo was the norm. One day, I discovered something new at a different bank -- customer service.

...

Pros: Great Online Service
Cons: Inconvenient branch locations

I love the convenience of having the online banking that Wells Fargo offers. It's great to be able to go online and check balances, whether a check had cleared, past deposits, etc. I do 98% of my banking either at the ATM or online so even my biggest...

Pros: none
Cons: cannot be trusted and terrible customer service

If you like paying excessive fees at the end of your auto lease and charged for "bug damage" for a car you leased and took great care of, even when the car was turned in in perfect condition and under allowed miles , then Wells Fargo is for you. ...

Pros: They have a lot of locations
Cons: They charge you for everything you do

When I first decided to get a banking account I thought Wells Fargo would be good to start off with as a student, boy was I wrong. I started a joint account for my fiance' and I, big mistake. When my fiance' and I broke things off I tried to close the...