Wells Fargo

Pros: Great Customer Service, Flexible Options, Robust Online Banking Features
Cons: Not enough brick and mortar in my area

I have been using Wells Fargo for over three years now. When I setup my first account with them, I was in Colorado and they had no physical presence in the state. It was all done online. I have also been using Quicken for several years now. The...

Pros: Large Bank
Cons: Poor Service

I banked with First Interstate bank for over 10 years. Then First Interstate sold out to Wells Fargo. After Wells Fargo took over, I had nothing but problems with my accounts. In fact, after the merger, Wells Fargo could not find the money that was in...

Pros: Check Card, Online Banking
Cons: Everything else, I mean EVERYTHING

If you love following an inconsistent paper trail to find out exactly where all your money is going than Wells Fargo is for you! I found this bank to be unhelpful and dishonest. In fact I would almost go as far as to say it was criminal. On more than...

Pros: Free Internet Banking
Cons: It's a typical "Big City" bank

We had been banking with a small hometown bank when they sold out to Norwest. At first, we were tremendously leary of having to change from the small town comfort to the big city rules and regulations. We had changed from a "big city" bank...

Pros: Simple to use, quick problem resolution
Cons: Funds immediately deducted from account, can't verify payee information easily

I've now been banking with Wells Fargo for close to ten years and I must admit that I have a love hate relationship with the bank. I started using their Online Banking Service over a year ago. The ease and comfort of using their system has prevented me...

Pros: Um, pretty good rates.
Cons: Terrible customer service, shifty mortgage agents.

I've now had experience with Wells Fargo 401k, online retirement, regular banking, and home mortgage. I also have experience with "Wells Fargo Mortgage" which is completely different than "Wells Fargo" mortgage, as you'll learn. I am not expert on...

Pros: Lots of branches
Cons: Charges for everything, will not solve problems. horrible customer service!

If you don't mind being charged over $3500 due to a Wells Fargo error then this bank might be OK for you. Otherwise, read on... I've been a customer of this bank for 12 years now. Over the years their service has gotten worse. This bank has often ...

Pros: Send mortgage statements on time, probably because they want their money
Cons: Nobody gives a definite "no, we will not help you" they only evade my concerns

I owe 65% LTV on my house and am still paying PMI simply because Wells Fargo won't recognize their own appraisal. Wells Fargo not only has uneducated staff, it also takes no consideration to valued customers. A customer service rep advised me in ...

Pros: Customer service, website access, financial products and auto and renters' insurance
Cons: Monthly fee for BillPay

Ok, I am relocating to New Mexico and was researching Banks. I have a Bank of America account in California but there is no Bank of America branch close to my apartment. So I opened a checking account a few months ago with Wells Fargo because there is...

Pros: nothing
Cons: everything

I would like to first start by saying that I am in my final days with Wells Fargo Financial and I thank GOD for that every moment I have. I will have completed a bit over 1 year and 4 months with them after my final day. Where do I start.....this ...

Pros: There are no pros to banking with Wells Fargo.
Cons: Non existent customer service

I was banking with Norwest, before they were bought out by Wells Fargo, and then I had to go with Wells Fargo, or close my account all together, so I stayed with Wells Fargo. Everything went really well for a while, but the longer I ended up banking ...

Pros: Lots of Available ATMs
Cons: Pathetic Customer Service

In the beginning there were tellers, an educated and well trained group of people who could do fabulous money exchanges with the flick of a wrist and you were on your way, secure in the knowledge that your hard-earned money was safe and secure.

...

Pros: competitive rate, big in CA
Cons: poor computer system, poor accuracy/quality with documentations

I called Wells Fargo to refinance my first and second mortgages, cash out to pay my student loan, and also get a line of credit. Since I am refinancing a vacation home in CA and I am in NY, everything is done thru the fedex/over the phone. My initial...

Pros: none
Cons: Failure to take responsibility for mistakes that cost customers $$. That says it all.

I didn't choose Wells Fargo. They purchased my mortgage. I never had any interactions with them until I sold the property and closed the mortgage. They owed me about $2,500 in overpaid escrow reimbursement. I emailed them three weeks after closing. ...

Pros: Many locations and ATMs available.
Cons: Poor customer service, lowsy interest rates and annoying little rules for their programs.

Oh man, where do I begin? I guess I've been with Wells Fargo the last 8 years because when I was a child my mother was with Northwest bank and when they merged, so did my little ol' savings account. When I first graduated high school and was working ...