Woodforest National Bank

48 ratings (47 Epinions reviews)
Epinions Product Rating: OK
5 stars
14
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    Highest Rated Consumer Review by the Community

  • Fees to the Left of Me, Fees to the Right...

    Apr 1, 2010 by
    Rated a Very Helpful Review
    Pros: Extended hours, open weekends
    Cons: High fees, unethical banking practices, poor customer service

    Summary: Woodforest National Bank is located in Wal*Mart's across the country for the sole purpose of preying on the underclass. With all the smoke and mirrors here, even the wealthy / educated can fall victim to their deceptive banking practices.Here's ... read more

  • Beware! Fraudsters!

    Oct 30, 2013 by
    Not yet rated.
    Pros: They were in the Walmart, which I shop in often.
    Cons: Too many fees, overcharges, inaccuracies, and attempts at fraud.

    Summary: These people are thieves. I liked them at first because they were right in the store where I shopped three times or more a week. Really convenient. But, they would slap me with fees constantly. Then, one day, they got me good. I saw my paycheck deposited ... read more

  • Only Bank With Woodforest As A Last Resort, Not A Good Fit

    May 15, 2012 by
    Not yet rated.
    Pros: Can access your account through mobile or online.
    Cons: Horrible banking hours
    Ridiculous overdraft fees

    Summary: This bank has a deal you can't refuse upon first signing up. You only have to have around $20-$25 to make an account, and most of that money goes into your account. However, that is where the good quality ends. It does not matter how much or how little ... read more

  • UNETHICAL, THIEVES & DOWNRIGHT MEAN!!!

    Feb 8, 2012 by
    Not yet rated.
    Pros: none
    Cons: EVERYTHING UNETHICAL, INCLUDING CUSTOMER SERVICE.

    Summary: I was in between jobs and had a few auto pay accounts with creditors. Unfortunately three of my auto pays hit my bank and put it in the negative. A friend loaned me the money to cover the money plus their astronomical fees. They put a 7 day hold on my ... read more

  • Horrible horrible

    Feb 2, 2012 by
    Not yet rated.
    Pros: Nice staff at our branch
    Cons: Pretty much everything else

    Summary: I joined this bank because it was easy to get to and had great hours. I admit my branch is pretty nice. We know everyone by name and they are great people BUT we also live in a VERY small town so any bank would probably be that way. But recently some ... read more

  • I'm Happy So Far

    Mar 4, 2011 by
    Rated a Helpful Review
    Pros: Friendly customer service.   The online banking site is very good.
    Cons: I've had no problems so far.  

    Summary: I also had to open a second chance checking account after a terrible experience with another bank.  The lady that opened my account went over every single aspect concerning the checking account including fees, bank holds, overdraft protection, etc. ... read more

  • frauds stay away from this bank

    Aug 28, 2010 by
    Not yet rated.
    Pros: the only pro is daily emails of account balance and current pending transactions
    Cons: back dating of checks to charge costumers od charge

    Summary: this bank has been nothing but a huge headache.  yes i write checks that will hit the next day of a payday.  and never had a problem.. this bank will back date checks to get their od fee.  right now im looking at my statement it has a ... read more

  • STAY AWAY!

    Jun 28, 2010 by
    Not yet rated.
    Pros: none
    Cons: how much time do you have?

    Summary: This is hands down the worst "bank" I have ever had to deal with. My wife and I moved to Texas from another state and saw Woodforest in our local Wal Mart. Immediately they held our personal check we gave them to start the account for 11 days. I had no ... read more

  • Better get a second job to deal with fees

    Apr 12, 2010 by
    Not yet rated.
    Pros: Inside Wal-Mart
    Cons: I wish I had more words for cons

    Summary: After opening this account one month ago, I was told that a 40 dollar personal check would have to be held for two weeks. I could possibly understand a hold on a large check amount but 40 dollars? Luckily, I dont have problems with the  second ... read more

  • Good, Fair Bank

    Dec 28, 2009 by
    Rated a Very Helpful Review
    Pros: Good customer service, daily email alerts that are accurate
    Cons: SCC costs $8/month

    Summary: The main reason I started an account at this bank was because I needed a checking account and I couldn't get one without the Second Chance Checking.  Upon opening the account, I was clearly informed of every fee they would charge me if I decided to ... read more

  • Ummm...Didn't I close this account?

    Dec 7, 2008 by
    Rated a Very Helpful Review
    Pros: Open every day
    Cons: No drive thru, and they suck

    Summary: OK.  Like a lot of people, I opened my account at Woodforest because they are open every day, and I needed the second chance checking.  Now, through nobody's fault but my own, my account information was stolen.  I reported it to the bank, ... read more

  • Nightmare in the Woods and Forest

    Oct 25, 2007 by
    Rated a Helpful Review
    Pros: Open banking hours Online banking service
    Cons: FEES, FEES, FEES, FEES, and more FEES. DO NOT BANK HERE!

    Summary: At first, I banked with a larger branch, and would have never thought of banking at Woodforest until one day in Walmart in Winston-Salem, NC, I saw a sign that said open on weekends! I thought, wow! This is really nice. I went in, and set up an account, ... read more

  • One minor problem at first, very good since

    Mar 14, 2007 by
    Rated a Very Helpful Review
    Pros: Hours, MasterCard, checks, online banking, good if you have bad credit
    Cons: Lack of ATM's

    Summary: I began using Woodforest when they opened a branch near me inside a Walmart Supercenter in Charlotte about 2 and half years ago. Second Chance Checking sounded good to me since though my credit is not horrible, it is not perfect either. The monthly ... read more

  • Woodforest is a real company

    Dec 8, 2006 by
    Rated a Helpful Review
    Pros: Second Chance Checking
    Cons: None.

    Summary: It is very funny to read the negative review about Woodforest wanted to make a profit on fees. Well it is a business, how do you think that any bank makes money. I work for the biggest bank in the united states and in the world. They buy small banks, ... read more

  • Don't even bother. Use a real bank.

    Aug 11, 2006 by
    Rated a Helpful Review
    Pros: Inside most Texas Wal Marts
    Cons: bad customer service, rude, only looking out for themselves

    Summary: I hate this bank! Sometimes I can't even deposit a check into my account because , as they say " the check is over a certain amount", and they need a manager to do an over ride. Every time this happened there was NEVER a manager there. So they have to ... read more

  • At Woodforest... We say NO!!

    Aug 9, 2006 by
    Rated a Very Helpful Review
    Pros: Open 7 days a week. Only day closed is Christmas day.
    Cons: it's only a 15 word maximum!!

    Summary: Let me give you a little insight on this bank. I used to work for Woodforest National Bank. If you are approved for Totally Free Checking, and you never write a bad check. You are okay. But if you qualify for the Second Chance Checking, you are better ... read more

  • Willing to Work for you at Woodforest National Bank

    Dec 1, 2004 by
    Rated a Very Helpful Review
    Pros: Fast Friendly Service, Full Disclosure, Second Chance Checking
    Cons: None So Far - Standard Fees $30 Overdraft

    Summary: Intro My wife and I recently went to our local Woodforest branch in Austin. We found the manager to be helpful and friendly, if not a bit young. She asked us several relevant questions regarding proof of address and two forms of identification ... read more

  • Not an actual bill payment site

    Mar 6, 2004 by
    Rated a Helpful Review
    Pros: At many Wal-Mart locations in the Dallas/Ft Worth area.
    Cons: Above average fees, Slow tellers, not a professionally managed bank. Web site is a joke!

    Summary: I noticed a sign on the counter in the bank that touted "We accept phone payments here". I asked the manager who happened to be on duty if they are an "official" payment center. She said, Yes we are." So while I was in the bank, I paid my phone bill ... read more

  • well, they haven't screwed me (yet)

    May 25, 2003 by
    Rated a Helpful Review
    Pros: totally free checking , no credit check to open checking account, deposits post FAST,
    Cons: branches only in TX,NC, VA,OH 'totally free' dint start til AFTER i opened an account

    Summary: due to remarkable difficulty cashing my payroll check at wells fargo (the issuing bank) i wandered into the wal-mart near my job site, and asked a few questions of woodforest bank question one:if i write a check, do you charge the person i write it to ... read more

  • Express Customer Reviews

  • Truly customer Service Bank

    Nov 5, 2013 by
    Rated Show
    Pros: convienent hours, fees for 2nd chance after establishing good history 1year, telllers, managers
    Cons: safety,privacy at branches in walmart

    Summary: I already love this account ..It was a blessing in disguise. The Branch Manager listened and understood my situation and didn't turn up nose like, UsBank , 5/3 , Fieldstone, Capital One due to hiccup in past . I really appreciate the time taken with me. ... read more

Showing 1-20 of 47 reviews
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