Review by michaeltrowe
January, 22 2014
Pros: Converts paper bills to electronic
Cons: Funding accounts blocked for no reason. Won't re-enable them, despite daily requests.
Review by kimbo61
January, 19 2014
Pros: better security
Cons: takes a bit on time to set up.
Review by gaianh
December, 29 2013
Pros: When I can access my Paytrust account their services are good.
Cons: New PT login system unworkable.
No fixes despite BBB complaint.
Security of my acct compromised.
Review by q7kfojdj
December, 26 2013
Pros: Robust bill payment rules
Annual bill/payment CD
Cons: CANNOT LOG IN WITHOUT A PHONE CALL
CANNOT USE OUT OF THE UNITED STATES
Review by lizba123
December, 09 2013
NOT PROTECTED UNDER FDIC
Review by eliotw
October, 17 2013
Pros: Full control of bill payment
Cons: Terrible customer service, unresponsive
Out dated web interface that hasn't been updated in years
Review by larryfuss
March, 16 2013
Cons: Lousy customer service.
Review by diesul
July, 20 2012
Pros: Convenient when accounts are verifed.
Cons: Compounds problems when a victim of theft.
Poor customer support.
Review by topwebguy
July, 16 2012
Pros: A lot of promises and claims that they have 24 / 7 service.
Cons: No customer service. Not a single call is answered with a resolution.
Review by nevrlrn
February, 10 2012
Cons: Don't waste your time
Review by bobblock
July, 26 2011
Pros: CONVENIENT ACCUMULATION OF BILLING RECORDS.
Cons: HORRIBLE CUSTOMER SERVICE FROM CALL CENTER IN MANILA.
DO NOT SUBSCRIBE. PAID $4,000 BILL TWICE.
Review by mpatni
April, 27 2011
Pros: Convenience. ease of use, Life saver and Credit Saver, Accurate, schduled auto pay, etc etc
Review by bombix
February, 21 2011
Pros: Centrally located payment history. Convenient but expensive.
Cons: If anything goes wrong your account will be frozen; all payments cancelled. Best pay attention!
Review by soli3690
November, 27 2010
Pros: Bills in one place
Cons: HORRIBLE customer service, pay bills late, don't care about customer satisfaction
Review by davebenz
April, 24 2010
Pros: Eliminates paper Pay
Pay bills out of multiple bank accounts
Cons: Bugs galore
Each enhancement introduces additional bugs
Review by blah494
March, 01 2010
Pros: scanning bills to PDF, auto bill pay.
Cons: Horrible support.
Review by omidkaab
February, 23 2010
Pros: Small business bill management essential
Hub for all transaction data
End of year on CD
Cons: -Interface refresh would be nice...
Review by david4705
September, 20 2009
Pros: Paper bills scanned; online bill paying; online archiving
Cons: Harsh fees and penalties; billers don't want to bill to South Dakota
Review by john928
September, 03 2009
Pros: Scans Bills
Cons: No SmartBalance
No notification of services being stopped
Customer service, not very helpful
Review by kgolovko
August, 19 2009
Pros: -All bills go to Paytrust - including all paper bills
Cons: -Smartbalance feature gone
-Customer service terrible
Review by marshall119
August, 10 2009
Pros: Easy website, accepts paper bills
Cons: Arrogant and unhelpful customer service, doesn't own up to their own mistakes