DLJ Direct

Pros: good research
Cons: abysmal customer service

I moved from Etrade to DLJ Direct and made a hasty retreat back to Etrade. DLJ is resting on it's laurels. The only thing they have going for them is their name and their analyst research. Other than that, you're better off with ANY other on or off...

Pros: None
Cons: Very Poor Customer Service!

Here's the deal:

Somebody used my email address as a fake so they can use DLJ Direct. Why somebody would do this, I have no idea! So, after I received my first emailing from this company, I sent them a reply email telling them I...

Pros: well known company
Cons: credit check without permission

I don't know a whole lot about this company and I've never traded stock online with them, however I would like to share my initial experience.

Last week I made an internet inquiry through DLJ directs website, without my approval and no warning...

Pros: Usually the trade gets done with no problems
Cons: When there is a problem it is a biggie

If often find that the complaints I hear about online trading aka investing aka tossing the dice, stem more from a lack of experience on the users part than from anything actually being wrong.

I am so amazed that people spend more time...

Pros: Fast site, easy to navigate.
Cons: Expensive, slow to do things, poor CS.

At the dawn of the 21st century, the stock markets are gaining a lot of notice. Since the recent upsurge of the dot.com startups, the markets have been flooded by the masses looking to make it rich quick. While I cannot tell you how to get rich quick...

Pros: Relatively easy to use, decent printed reports
Cons: Poor charting, lack of innovation, slow customer service, poor website performance

Don't be mesmerized by the well-produced DLJ Direct television commercials that seem to air every five minutes on CNBC or CNN. They may have great music and cool graphics, but DLJ Direct as an on-line brokerage service is lacking in a number of ways....

Pros: Full featured online broker Comprehensive fixed income center In depth research data base
Cons: Expensive trades Lack of real time streaming quotes Geared toward affluent investors

DLJ Direct, now CFSB Direct, is an online investment service that offers a comprehensive trading environment unsurpassed among internet brokers.

The standard equities trading screens are there of course, and normal buys and sells can be...

Pros: Great research tools; streaming quotes; detailed account summary.
Cons: Listed orders can sometimes take long to route.

As a young trader with not much experience, I discovered DLJdirect when I became serious about my financial situation. I've known too many people my age (college students) who have gone through their younger years and have not saved up for their...

Pros: Marketspeed software is great
Cons: hard to use, hard to do research, poor customer service attitude, hard to transfer money in.

I signed up with DLJ direct because they had a link on AOL and I'd read somewhere that they were pretty well thought of.

While I still have my account there, I am looking elsewhere, and as soon as I find time, I will probably change to an...

Pros: Regular service
Cons: Slow customer service, does not have history over 90 days

I initially began trading several years ago, and chose DLJ Direct for its name and off line track record. As I was new to investing, everything was just fine. But once I figured out what I was looking for in an online broker, I was quite dismayed.
...

Pros: Competent, no mistakes, good customer service and executions
Cons: Web Navigation sometimes not direct

My experience with DLJ Direct has been acceptable. I have had an account for about 12 months and have not had any account errors or problems with customer service. Based on experiences from friends and other posters, simply having error free service is...

Pros: no minimum balance
Cons: Horrible Customer Service, misleading/innacurate help screens

Well... at least that's how they make you feel at DLJ Direct. Had I sent them six figures, I might be singing a different tune. However, I am simply a young investor trying to learn the ways of Wall Street and investing in the future.

The...

Pros: Fast and Professional
Cons: price and lack of free research

DLJDirect falls between a full service brokerage and a cheap discount broker. Commisions are $20 for up to 1,000 shares which is rather expensive. DLJ provides excellent research but you have to pay for all of it. DLJResearch is only free for accounts...

Pros: Fairly inexpensive
Cons: poor service

Hi All.....

I've been using DLJ Direct for around 3 yrs now as a fairly active
day trader and I'm now in the process of leaving them.

I have found their service has become increasingly slow....maybe it's
because of all the...

Pros: Strong Reputation
Cons: Can't Trade Immediately

A few months back I tried to set up a DLJ Direct account. Supposedly you are supposed to be able to get it up and running the day you sign up. I tried to set up the account directly, however, the site still wouldn't let me begin trading. Eventually...

Pros: no minimum balance to start, great support system
Cons: relatively high transaction fee

It seems everyone is trying to get into on-line investing these days. Commercials for TD Waterhouse, Ameritrade, and E-trade blanket the screen. Everyone from Jackie Chan to Geena Davis can be seen endorsing their favorite on-line broker. So who...

Pros: Fast service, fast site, easy to navigate
Cons: High commission, costly research reports

The halfway point between a full brokerage firm and the cheap, discount online broker. If you don't mind paying the $20 commission every time you do a trade, this company can be for you - respectable research (though you have to pay for every bit of it)...

Pros: Availability, speed
Cons: cost

DLJ Direct has been my brokerage firm of choice for the last several years. Their web site has been available almost every time I've checked for the last several years. When I couldn't get in to the web site, I was able to trade with their proprietary...

Pros: Strong research, helpful customer service, excellent tools
Cons: Expensive trades when compared to some of the other online brokerages, Need a lot of $ to get in on their IPO's, DLJ on AOL lacking

DLJ Direct was the first online brokerage I began with because its service was available on AOL and the internet. So I figured incase AOL was down (which at the time it was a lot) I could use their internet site and vice versa.

Overall, I do...

Pros: none
Cons: indication of possible securities and/or tax fraud

On February 13, 1998, I placed a "sell order" with a local brokerage (M&I Brokerage Services, Inc.) Their clearing broker and maintainer of their brokerage account records was Pershing, a division of DLJ. DLJ was the buyer of the 1078...

Pros: Efficient and timely execution of orders
Cons: A little pricey

I still consider myself new to the stock market. I never bought a share of stock until 1998, so I can't compare DLJ to other services, having never used any other services. However, I think we all know what good service looks like and DLJ is the real...

Pros: Easy to use, excellent service and executions
Cons: slightly higher commissions

I have been using DLJ Direct for over five years now. I do not mind that they are a little bit on the more expensive side as far as transactions go, because the piece of mind is well worth it. I have never had a problem accessing my account, never has...

Pros: ????
Cons: Higher commissions

DLJ Direct provides basically the same service as E*Trade. DLJ just charges more and provides their own research instead of Standard and Poors. Personally, I would recommend sticking with Standard and Poors research and E*Trade. I don't understand why...

Pros: Fast confirmation by phone or computer
Cons: Slow new account information package

This account is very easy to open and use but if you are new to trading, BEWARE!! The advertising tells you "you can be trading in minutes". This excitement can cause the novice investor to ignore or bypass
basic trading information and...

Pros: No minimum to open account
Cons: Trading history available for short time.

I have been trading with DLJ Direct since 1991 when they were PCFN - Personal Computer Financial Network). I had been with Schwab, but they raised their commissions to $39 back then. I liked DLJ because there was no minimum amount to open an account. A...

Pros: Excellent customer support, and plenty of research options
Cons: Wouldn't be the best service for the in-and-out trader.

Before I came to DLJdirect, I had been using a full-service broker where any trades cost at least $60 each -- with NO online-trading access. Since I wasn't personally using their research or assistance, I felt I was getting milked each time I made a...

Pros: Easy to follow website;account reps are courteous and efficient
Cons: Really do not have a single negative comment.

I opened an online account with DLJDirect in 1992 when it was known as PCFN(Personal Computer Financial Network). At that time, the Internet was in it's infancy and not many online brokers around.

Since that time, DLJDirect has evolved into...

Pros: Easy to use, No minimum account balance
Cons: Slightly higher transaction fees

DLJ Direct is the broker for people who don't have a lot of money and want to make a lot of money in the stock market. With no minimum account balance needed, DLJ Direct lets the little investors, like me, make money in today's booming stock market...

Pros: Great research, same commission no matter if you place the trade online, phone, etc.
Cons: Trades more expensive than with other online brokers

I was first attracted to DLJDirect because they were part of DLJ, one of the bigger traditional brokers. I figured that since they weren't a start-up, being part of a big traditional broker would let them avoid most of the problems the new guys have....

Pros: Quick and easy
Cons: None

I have used DLJ Direct for several years. I also have an account with Ameritrade and Regal Securities. After using all three I highly prefer DLJ Direct. Their transactions have always been very quick. I know this for a fact by checking executed orders...

Pros: Research and Trade Talk phone system
Cons: no customer service and bad browser interface

Four years ago when I first encountered PCFN (now known as DLJdirect) they were the best on the net. We switched all three of our accounts from Waterhouse and National Discount Brokers to PCFN. Since then they have provided terrible customer support...

Pros: Excellent service and monthly statements
Cons: none

I have been with DLJ Direct for almost 10 years. I am retired and find using their brokerage service is easy and fast, whether you buy or sell. Above all the cost per trade is very reasonable. I used a full service brokerage for years and would have to...

Pros: Good execution response time, fair research support
Cons: Poor handling of cash and checks. No customer service

I was with DLJ Direct for four years and did extensive trading. Trade executions were handled well and quickly, even on busy days on the market. I have no complaints in that area although there are lower cost providers available.

However, I...

Pros: Fair prices, good customer service
Cons: could improve the on hold message when waiting for rep

We have been using DLJ for over four years now and are very pleased. They offer low commissions while maintaining good customer service. The customer service reps are friendly and do a nice job of addressing your concerns. I highly recommend them.
...

Pros: Great customer service, information
Cons: Pricey compared to the competition

I have been using DLJDirect for about two years and I have always gotten excellent customer service. I was able to establish my account and buy stocks immediately and then send the money within a three-day period. Their web page is an excellent source...

Pros: Not the best
Cons: To high commissions, pushy representatives

In this day and age of high tech and computer access, why would anyone want to deal with DLJ. They say their are one of the best brokerages in the market but when comparing them to other brokerages they fall somewhat short of the final goal ( what you...

Pros: Fast, reliable, easy sight to navigate
Cons: Expensive, no access to IPOs for us regular people

I can't even remember how I came across DLJdirect, but it's a great service to stumble onto and ease into. I was a brand new trader; I opened my account instantly, sent just a small sum to start with, and bought a hundred shares of my $7 stock (closing...

Pros: Great Service
Cons: $20 trades are a bit high

You might pay a little more but it is well worth it for the service that DLJ Direct offers. I've been using DLJ for a little over one year and have had no problems accessing their online site or accessing them over the phone when I needed to speak with...

Pros: Uer friendly
Cons: None

My wife and I have used DLJ Direct for over a year and have found that
this company is reputable; easy to work with and does everything that
they claim they will do in their ads. I would recommend this company.
They are easy to work with...

Pros: not very many
Cons: price, research

While I sit here, writing this review, I wonder why I ever decided to invest with DLJDirect. They provide no thrills service for $20 a trade. What a rip-off! Well, there is one feature that this online investment service can brag about; there is no...

Pros: Easy to use, good customer service
Cons: There are cheaper online brokerages

I have been a customer of DLJ Direct for nearly eight years, since they were known as PCFN and didn't have a web site. Since then, I have looked at other brokerages, but my money is still with DLJ (OK, except for a little bit with Wit Capital trying to...

Pros: Fast, Easy To Navigate, Trustworthy
Cons: Price, Limited Real Time Quotes

DLJDirect was my first online account. When I was considering opening an account, I was actually frightened about having my money in cyberspace. You know all the fears, such as hackers, service issues, etc.. But I chose DLJDirect because they were...

Pros: Value, Ease of use
Cons: Lack of news available on the stocks/shares

Having looked at a number of options to begin my dealings on the stock market, I ended up picking DLJ Direct. The main reason for this was that my investment strategy was to be long term buy/hold and as such the opportunity to receive commission free...

Pros: Established company, Free Offers
Cons: Fees are lower at other brokers

I am an investor with DLJ and had initially set up an account and never funded it. DLJ sent me an email that siad if I put in $5,000 for six months in an account with them I would get a free Palm Pilot iiie. Needelss to say I invested $15,000 and got...

Pros: I used to think it was a decent service
Cons: unreliable/unavailable site, poor phone service

I opened my DLJdirect account at the beginning of the year. I selected DLJdirect based on favorable reviews. When I first started using the service, I was very satisfied.

Unfortunately, this is no longer the case. On several recent...

Pros: execution
Cons: site not very intuitive

I'm sorry to hear about the DLJ negative experiences. I transferred over about 1 1/2 yrs. ago and have had positive experiences. My reason for switching to DLJ was access. There were lots or war stories of sites being down or trades not being made for...

Pros: Ease of use, Responsiveness, Great Communication
Cons: None encountered

I was introduced to DLJ about 2 years ago when I became treasurer of our 8 member stock club. We had set up an account about six months earlier but had yet to make a trade. Being a novice at investing I have to say I was somewhat nervous when the day...

Pros: Great Site
Cons: Research not Free

I'll admit, I visited the site based on their television advertising. But to DLJs credit, they have delivered everything that the ads have promised.

The site itself is very clean and is easy to navigate - you can quickly navigate and find any...

Pros: execution speed
Cons: NONE

I own several broker accounts with several different services - ETRADE, PRICE WATERHOUSE, AMERITRADE. In terms of trade execution times, email notifications, down times, DLJ is by far the best. The information on the site is excellent. The research is...

Pros: fair in costs
Cons: to slo

When I first began day trading I figured dlj is well known and would be as good as any other.Well that was far from the truth.First of all they took for ever to accept a trade ,whether it was a buy or a sell.Now forever in day trading is anything over a...

Pros: Layout of site and ease of use, custom portfolios, good fills on trades
Cons: Advice available to high rollers

I have had an account at DLJ for two years. I have experienced some minor difficulties in customer service, but they are far better than E*Trade in responding to your needs. Phone calls are generally answered in 1-2 minutes (30+ at E*Trade)and the...

Pros: Good customer service, even on busy days
Cons: Analyst research is biased and fundamental data out of date.

Customer service is excellent for a discount broker: I've never had trouble getting through to a rep, even during market meltdowns.

HarrisDirect's research is from CSFB, which has proven to be extremely biased and overly bullish. They...

Pros: Reasonable fees
Cons: WAY too slow

As a fairly active trader I need a service that is accurate AND fast.

I have found it to be very interesting that approximately 50% of the
time, when I attempt to place an order, for some mysterious reason my
DLJ screen freezes.
...

Pros: Cheap trades, No minimum start-up balance
Cons: $20 is a little steep if you trade daily

My fiance and I were starting to invest, but wanted a way of investing "a little" and not "a lot" of our limited funds. After shopping around we found DLJ Direct. What we got for our search was a competitive broker that aggressively...

Pros: Very easy to use
Cons: Commissions too high

Well, make that my first broker of any kind!

I opened my DLJdirect account (back then it was PCFN) almost 4 years ago and only problem I had was with the high commissions. I still have my account open, but there's no money or securities in...

Pros: Good portfolia value window
Cons: Can't see a graph of your portfolio performance over time.

I have accounts with Schwab, DLJ, and Etrade. Each has its advantages and disadvantages, but overall I think DLJDirect is the best of the lot.

When you are investing you just want to know: What do I own, how much is it worth, have I made any...

Pros: Pretty fast executions
Cons: price is still high, their browser sucks, research limits me to first 150

DLJ errr CSFBDirect is a giant broker but they don't seem to be working hard to stay on the cutting edge of online technology. The browser that they let you download from their site is not as good as simply using the login in through the internet with...

Pros: fast execution's, ????????
Cons: COSTLY!, bad customer service, slow response time

If you enjoy trading Nasdaq, NYSE, and other high priced stock's, this site might come in handy. If you're a penny junkie you could easily find yourself dishing out a chunk of money for commission rate's. Other companies will do the same for less. I...

Pros: backed by a brick and mortar firm
Cons: price, bad service , limited account features

I have been an independent investor all my life and through poor advice signed up for a DLJ direct account. At first I was pleased with the limited time free research and account features -- but not any more , heres why...
First of all there...

Pros: Buy OTC BB stocks online
Cons: Expensive

I switched my account from Ameritrade to DLJ direct because I prefer to buy and sell penny stocks and Ameritrade would not allow me to do that unless I called them up on the phone. When I started to use DLJ, I was very pleased at how easy to use it was....

Pros: easy access, quick to respond, very helpful
Cons: none for me

Will love DLJ Direct as will experienced traders. They are the third Brokerage Firm I have used and am completely satisfied. They are constantly sending out new software to enhance your trading experience, they make trading very easy, I especially like...