E*TRADE

Pros: User-friendly site, very informative, good customer service.
Cons: None.

Intro I have always wanted to have a go at the sharemarket but was ignorant about the way it worked, afraid of losing my precious hard earned $$ if/when the market fell, reluctant to pay exorbitant brokers' fees and last but not least, had no ...

Pros: Website Interface (Trading, Banking, Billpay, etc...) is excellent.
Cons: Customer Service Wait Time measured in Hours (no joke) and cost per trade high.

I recently thought of switching my discount brokerage accounts to Etrade. I opened an Etrade account and put about $4k in the account (I would not transfer my whole portfolio until I am comfortable). I signed up for margin and options access. The site ...

Pros: Great prices and execution, very good online tutorials
Cons: 5 day hold on transferred funds

I've been an investor for more than 20 years. However, its only been for the last 2 years that I've been trading on my own. Although I made the decision to try my own hand at managing money, I did not move everything over to E*Trade. I continue to use ...

Pros: Wide array of banking and brokerage offerings, fractional shares, automatic dividend reinvestment.
Cons: High minimums and brutal account inactivity fees. Poor customer service.

E*Trade is an online broker which deals in many types of securities. I'll start with the bad points, since they far outweigh the good points. THE BAD: The fee and pricing structure is extremely confusing with a great deal of fine print ...

Pros: Convenience?
Cons: Unethical business practices; extremely poor customer service; nearly impossible to get your money out

For the past seven months I have been trying to close my recently deceased father’s E*TRADE® investment account. As a co-executor of his estate, I needed to close this account and retrieve the remaining balance of $93.76. Unfortunately, what ...

Pros: Secure token, ATM refunds, cheap for purchase of large shares numbers and Mutuals.
Cons: Customer Service is terrible.

As I said in my title, Etrade customer service is terrible. Most of the time I call them I wait on hold for 20 minutes or more. And I am an Etrade complete customer (account with more than $50K). My other online brokerage is Fidelity and I always get ...

Pros: Couldn't find anything.
Cons: Customer Service does not exist there.

I have been evaluating on-line brokerages. I have had an account at Ameritrade and I wrote a review. In summary it is sort of o.k. for investors that buy and hold, but horrible for day- or active-trading, it is misrepresented in that regard. I just ...

Pros: Superior security, complete and integrated financial services, plenty of research information.
Cons: Lousy customer service.

I have been with E*TRADE for more than 10 years. They were among the pioneers for on-line investing back in 1990 (pre-browser era, for those of you old enough to remember Compuserve). E*TRADE has a split personality. On the positive: 1. The Web site ...

Pros: Platform has improved steadily, low cost transactions
Cons: Good trading platform, good customer service, good online information

I had the pleasure of a brokerage account with HarrisDirect (formerly Donaldson-Lofgren-Jenret, which was in turn bought by CSFB etc. etc.). Over the years my account with this succession of firms offered top notch customer service and reliability. ...

Pros: Nicely organized account summary page.
Cons: It's a rip-off.

Years ago, when I was anxious to throw my money down the dot-com toilet like everyone else, I tried to join ETrade a couple of times, but got found the new-member signup too tedious. Instead, I made my bad investment decisions with DLJDirect, which later ...

Pros: None
Cons: Worst customer service. High commission. Where's live quotes? Shipping

First off, customer service is virtually non-existence, really. Email will take AT LEAST 15 days to get a reply, 30 days for 2 replies, 45 days for 3... Phone call is put on hold at least 30 minutes to 1 hour. If you have that time to waste, go ahead ...

Pros: Great trading platform, great research and low rates for trades.
Cons: After 18 months, I have not found anything glaring.

Let me say in the beginning that up to this point I have been passed along by a total of 5 online brokers. In 1995 I opened up an online brokerage account. This company was sold a few years later to another online brokerage company. And so on and so ...

Pros: Pleasant color scheme, reasonable research tools, slowly improving online capabilities
Cons: Possibly run by crooks, extremely poor customer service, possibility of impending buyout and or bankruptcy

I have been an ETRADE customer for 7+ years and I am just about ready to jump ship to another broker. Trading commissions are pretty standard, research and online interface are fine, but customer service is very, very poor. I'm not talking about ...

Pros: They seem ubiquitous.
Cons: High commissions and poor customer service.

E*Trade is one of the best-known online brokerages. They seem to be everywhere. That is about all that I can say that is positive about them. I guess it is possible that they may be good for a novice investor who will buy a security and hold it for ...

Pros: NOTHING
Cons: PROVIDED WITH NEW ADDRESS STILL NO STATEMENTS SENT FOR ALMOST A YEAR, HIGH NO-ACTIVITY FEES!

I opened an account with E Trade in February of 2000, thinking I might get into doing some trades. There were no service fees, only fees for the trades, so I didn't mind leaving a minimal amount of $1400 in the account. I opened the statements for the ...