USAA Brokerage Services

Pros: Considerate, high quality service. No-load mutual funds. No high pressure tactics.
Cons: Less fund offerings than some of their competitors.

USAA Investment Management Company is one of the several USAA companies I have dealt with as a member of the armed forces. Originally established to provide auto insurance for military officers, the company eventually branched out in various directions ...

Pros: Good service, competitive even with Vanguard for a 403(b) account.
Cons: USAA in-house fund family is not the largest in the business.

I have a 403(b)(7) account with USAA, and I'm very happy to do business with them.

In the education field, it is often difficult to get good access to fund companies. School districts-- even community college districts, like the one where I...

Pros: Customer service, low cost trades
Cons: Limited research capability

I am a USAA member and have checking, savings, credit card, mortgage, auto insurance, and now brokerage accounts with USAA. So far, I have been very happy with all of their products. I opened the USAA brokerage account to supplement a TD Ameritrade ...

Pros: They follow YOUR directions well. Per trade rates are good for low volume investors.
Cons: Severely lacking trading platform. Financial advice is scripted and may not be relevant or savvy.

I've had USAA accounts for many years now, and have consolidated my 401K to IRA accounts to them as I changed jobs over the years. All of my transactions have gone very smoothly and effortlessly. When I didn't know much of anything about trading, or ...

Pros: They're polite...
Cons: but stupid

Recommended only for those with 100 shares of PG or JNJ to park indefinitely.  They are SLOW on executions (and Scottrade, for example, generally gets you a better price), then SLOW to inform you of executions. I WISH I had a buck for every time ...

Pros: Service, DRIP and Money Market
Cons: Not Enough links with other Mutual Funds (I think they have 1500 Mutual Funds which you can purchase for free, but this leaves many Fund Families out)

I have used USAA's Brokerage for 9 years and never had any problems. I think the best feature is the customer to service rep ratio. Another fantastic feature which I just noticed was that my Account is also a DRIP - meaning my dividends buy partial...

Pros: One stop shop for almost all your financial needs!
Cons: No face to face interaction, some investing funds/rates can be beat by other companies.

I've been using USAA for about 5 years now, initially starting out with just a checking/saving account but in the past few years I've been using them for insurance, credit cards, mutual funds, IRA's and even a small brokerage account. The customer ...

Pros: inexpensive, great service
Cons: none

USAA Investment Management Company is an outstanding company. I have been an USAA IMCO customer for over 5 years and have always been very satisfied with their customer service and products. They offer an wide range of mutual funds as well as regular...

Pros: Well designed website, integrates with other accounts
Cons: Price of online trade

I moved my brokerage account from Merrill Lynch to USAA last year. I already had my checking, savings, car, life, and renter's insurance, and a car loan with USAA, and I am able to make transactions and check balances from their website, which is very...

Pros: Short hold times, easy webpage to navigate
Cons: No IPO's, $19.95 per online trade a bit more than others

As Amazon.com shot up to $400 a share in the last few years, who among us didn't have the urge to plunk down a few bucks in the stock market? I got the fever last year, and deposited my gift stocks (from my grandfather) into a USAA account. Not...

Pros: cheap commissions - but it ends up costing you in the end
Cons: trading interface customer service

Trading interface is several years behind their competitors.

Software can't handle frequent traders.

Their "live" brokers are incompetent.

Their management offers apologies by the bucketful
, but takes no action to fix problems.

Accounts are altered without any notification to the owner.

TRADE WITH ANYONE ELSE.

Pros: Banking online, see checks that cleared (scaned), pay bills through account, see account
Cons: Rigid in standards, not always understanding

Would reccommend over any other bank. However, they are a bit rigid in standards. My mother and I had a joint account, and my mother accidentally made her bills go through our joint account instead of her own account. I had a negative balance(because of being unaware of the payments coming through), and they charged me two 29.00 fees. They were not understanding that my mother needed to transfer the payments into another account, therefore did not over ride the 29.00 fees. Made me a bit upset that I was out 60 bucks because they would not give good customer service for a mistake. If you can over look stuff like that, USAA is a good bank with low insurance rates. I'm still perturbed about them not working with us though!

Pros: Excellent customer service and commission rates. Good financial strength!
Cons: Not as slick an interface as Fidelity or E-Trade.

I have had an account for more than 10 years. Trading is easy, cheap, fast and accurate. The interfaces are not as slick as Fidelity, but their financial strength is awesome!

I have found excellent customer service when the occasional error has occurred with rapid response to any issue I have raised. The online graphics are very good, and the toll free number response is good, with short hold times.

I have multiple accounts including home and auto insurance, checking, savings, life insurance, and investment management services with USAA. They are better than anyone else I have ever used.

You can also have a personal account representative and get expert financial advice for reasonable fees. And the reps are not commissioned, only salaried, so you don't have to worry about being steered to a commission related sale!

And they carry an excellent rating with A.M. Best and the other top financial rating services. Unlike other financial concerns that are stuck in the subprime debacle.